Comparison

ASD Mobile vs Cognisent 2.0

Price, ratings, monetisation and update history for both apps, side by side — with what reviewers say about each.

Head to head
About

ASD Mobile

Manage funeral home communications on the go. Join calls in real-time, access messages instantly, and respond to families. Control Caller ID, update service info, and handle online chats from your mobile device.

Highlights
  • Real-time call joining
  • Categorized call logs
  • Instant message access
  • Listen, read, and respond to messages
  • Control outgoing Caller ID
  • Update service information
  • Handle website chats
Features
Read full description

Stay connected to your funeral home without sacrificing your freedom. With ASD Mobile, you can join live calls in real time to assist families whenever needed, while keeping complete control of your funeral home's communications from anywhere. Every call answered by ASD is instantly categorized, giving you quick access to messages with just a tap. Listen, read, redispatch and respond to messages, control your outgoing Caller ID, send and receive text messages using your funeral home's phone number, update service information, block unwanted solicitor calls, manage your on-call schedule, pay your ASD bill, and more—all from the palm of your hand. Join more than 20,000 funeral professionals who rely on ASD Mobile every day. Please note that this app is available exclusively to ASD clients. During login, you'll enter the mobile phone number associated with your contact on your ASD account. ASD Mobile supports Dark Mode, Dynamic Type, and widgets on supported iOS devices for an even better user experience. Developed by the Czachor family, ASD is the only answering service dedicated exclusively to the funeral profession, serving more than 9,000 funeral homes nationwide. For over 50 years, ASD has remained committed to helping funeral professionals enhance communication through innovative technology and compassionate service. ASD Mobile has earned national recognition for its innovation, helping ASD become the only company to receive the prestigious NFDA Innovation Award four times. First honored in 2012 for ASD Mobile and again in 2015 for its patented MobileFH™ feature, ASD continues to develop technology that helps funeral professionals communicate more effectively.

About

Cognisent 2.0

Securely communicate with your team through encrypted chat and manage follow-up tasks with customizable alerts and reminders. Log calls, mask your number, and access all message data via a secure web portal.

Highlights
  • Customizable alert modes
  • Protocol-based escalation
  • Secure team chat
  • Task reminders
  • Message forwarding
  • Masked number calling
  • Biometric authentication
Features
Read full description

New message push with customizable alert modes. • Protocol based escalation for follow-up of unread messages. • Secure chat functionality amongst your team members • Set Reminders for any follow-up tasks • Forward any message to someone else. • Return or return/record calls from the app and mask your number on caller ID. • Comments and callbacks logged with the time and duration of the call. • Messages reside on our secure datacenter with user name and password protection. • Use biometrics for authentication • Complete documentation from message origination to call back. • All message data is saved and available on the secure customer Web Portal. • Contact your dedicated Customer Service within the app.

Screenshots

ASD Mobile4 screens
Cognisent 2.04 screens

Verdict

The call

The clearest difference is review sentiment: ASD Mobile at 98% against Cognisent 2.0's 9%. ASD Mobile also leads on rating (4.8 vs 4.2). On price, ratings volume, update cadence and ads there is nothing between them.

Scored on Price · Rating · Positive reviews · Number of ratings · Update frequency · Ads · In-app purchases · Monetization · Best chart rank · Devices · Requires iOS

CostPrice · In-app purchases · Ads · Monetization

Both are free to download. Neither carries in-app purchases, so what you see is what you pay.

ReceptionRating · Positive reviews · Number of ratings

ASD Mobile holds the better App Store score, 4.8 against 4.2. Both are backed by a comparable volume of ratings — 146 and 402 respectively. Written reviews point the same way: 98% of ASD Mobile's written reviews are positive against 9% of Cognisent 2.0's.

UpkeepUpdate frequency

Both ship on a similar rhythm, roughly every 3 weeks. The most recent releases landed on September 19, 2026 and August 29, 2026 respectively.

Scorecard2 real differences · 8 level
ASD Mobile versus Cognisent 2.0: the parameters behind the verdict, then further details
ParameterASD MobileCognisent 2.0
PriceFreeFree
Rating4.8 (146 ratings) — better4.2 (402 ratings)
Positive reviews97.8% of reviews — better9.4% of reviews
Number of ratings146402 — better
Update frequencyEvery 3 weeksEvery 3 weeks
AdsNoNo
In-app purchasesNoNo
MonetizationFreeFree
DevicesiPhone, iPadiPhone, iPod
Requires iOS16.015.1 — better
Further details — not scored
Size37 MB72 MB
Age rating12+17+
DeveloperA. S. D., Inc.VA TAS LLC

Customer experience

ASD Mobile

All ratings146 ratings
Positive94.5%
Neutral2.1%
Negative3.4%
Written reviews91 reviews
Positive97.8%
Neutral0.0%
Negative2.2%

Cognisent 2.0

All ratings402 ratings
Positive79.6%
Neutral4.2%
Negative16.2%
Written reviews64 reviews
Positive9.4%
Neutral7.8%
Negative82.8%

User reviews

ASD Mobile

From 146 App Store ratings

What we love

  • 👍 Easy-to-use interface and intuitive design
  • 📱 Convenient mobile app for on-call management
  • 🚀 Efficient message retrieval without listening to full calls
  • 💼 Professional and compassionate staff
  • 🔄 Reliable and consistent service

Room to improve

  • 🔊 Weak alarm sound options unsuitable for heavy sleepers
  • 🐛 Occasional app freezing and crashes
  • 📱 iOS-specific audio feedback issues
  • ⚙️ Push settings reset after updates
  • 🔧 Configuration issues with pending service removal

Cognisent 2.0

From 402 App Store ratings

What we love

  • 💫 Helpful onboarding and account management
  • 👍 Easy to understand app
  • 🚀 Immediate notifications for escalations

Room to improve

  • 🐛 Unreliable notifications and message delivery
  • 🔑 Frequent log-outs and password resets
  • 🔍 Missing key features like transcripts and call playback
  • 🕰️ Delayed call-backs due to incomplete information
  • 🤔 Visually unappealing and unorganized interface

Bugs and requests

ASD Mobile

Reported bugs

6 issues
  • App crashes when removing service options on pending services
  • Strange audio feedback on iOS when listening to messages
  • Push notification settings disappear after app updates
  • Text messages not syncing to app display
  • iOS 8 compatibility issues (legacy)
Show 1 more
  • App freezing during certain operations

Requested features

4 requests
  • Custom alarm sound upload capability
  • Louder, more robust alarm options
  • In-app volume control for notifications
  • Persistent push notification settings across updates

Cognisent 2.0

Reported bugs

3 issues
  • Notifications not working on latest iOS versions
  • Messages disappearing or not showing up correctly
  • Randomly logging out users during critical on-call periods

Requested features

3 requests
  • Persistent filters and user-defined preferences
  • Ability to call back directly from the app
  • Biometric login and seamless authentication

In-app purchases

None

ASD Mobile

No in-app purchases

None

Cognisent 2.0

No in-app purchases

Questions

Is ASD Mobile free?
ASD Mobile is free to download, with no in-app purchases.
Is Cognisent 2.0 free?
Cognisent 2.0 is free to download, with no in-app purchases.
Which has better reviews, ASD Mobile or Cognisent 2.0?
ASD Mobile is rated higher. ASD Mobile averages 4.8 out of 5 from 146 ratings, while Cognisent 2.0 averages 4.2 from 402 ratings.
Do ASD Mobile or Cognisent 2.0 have ads?
Neither ASD Mobile nor Cognisent 2.0 shows ads.
Which is updated more often, ASD Mobile or Cognisent 2.0?
ASD Mobile ships an update every 3 weeks, and Cognisent 2.0 every 3 weeks. Most recently, ASD Mobile was updated on September 19, 2026 and Cognisent 2.0 on August 29, 2026.

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