Not helpful
App is meh at best when it does work and then it glitches and messes up everything also clients have such a hard time to sign the signature page it’s horrible forced to use it but don’t like it and wouldn’t recommend at all!!!
Never functions
Whenever I need this app the most it stalls out/won’t load (including care plans and clocking in/out)
Lots of Bugs
I hate this app. It always has issues loading open shifts or clocking in/out. I have to delete the app and redownload it often to see open shifts or clock in/out.
Do not like update
I woke up this morning to a different app. I do not like the way the app has been updated and that comments are now notes. I am a 24/7 live in Caregiver and I usually have over 1000 characters in my daily notes. Now I only have 256 count characters which totally messes up my daily routine. I now totally dislike this app.
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Armanda
Jean
Multiple problems
1. When working overnight it goes to the next day and then it’s hard to go back.
2. It should go back and show past shifts
3. The gps tool should be better calibrated.
4. No spell check in app
5. Not easy to get into your settings.
2. It should go back and show past shifts
3. The gps tool should be better calibrated.
4. No spell check in app
5. Not easy to get into your settings.
Piece of garbage
7/15/2026
At least once nearly every day, this piece of garbage gives me an “unrecoverable error” and says it has to restart. It also takes way longer than it should to load, you can feel yourself growing older waiting! So much for bug fixes a month ago. Gee, it’d sure be nice to not have to use a piece of garbage to clock in and out each day!
6/2/3026
FIX THIS FREAKING APP ALREADY!!!!!!! IT’S BEYOND CRAZY TO HAVE TO RELY ON SOMETHING THAT TAKES SO LONG TO LOAD EACH CLOCK IN AND CLOCK OUT!!!!!!!
WHY IS THIS STILL AN ISSUE, MANY MONTHS AND UPDATES LATER??????????
4/12/2026
Once again, this app is proving to be a piece of trash. No joke, it took me five minutes to clock out on Saturday morning. Day after day, the continual problem of authentication and almost daily error messages where I am told the app has to restart has become something that irritates me, but that I have no control over. I have uninstalled and reinstalled, tried the trick of saying I forgot my password to reset, powered my phone off and back on again and nothing fixes it.
TO THE DEVELOPERS - THIS IS UNACCEPTABLE!!!!! FIX THIS APP, FOR ONCE AND FOR ALL!!!!!
1/23/2026
Two freaking minutes of loading outside to get logged in?????? This is ridiculous.
This app is loaded with bugs. Taking forever to load shifts, error messages and lots of lag time to mark tasks. I wish to God the powers that be would stop screwing around and fix this already!!!! This is connected to payroll that we are talking about here!!!!
At least once nearly every day, this piece of garbage gives me an “unrecoverable error” and says it has to restart. It also takes way longer than it should to load, you can feel yourself growing older waiting! So much for bug fixes a month ago. Gee, it’d sure be nice to not have to use a piece of garbage to clock in and out each day!
6/2/3026
FIX THIS FREAKING APP ALREADY!!!!!!! IT’S BEYOND CRAZY TO HAVE TO RELY ON SOMETHING THAT TAKES SO LONG TO LOAD EACH CLOCK IN AND CLOCK OUT!!!!!!!
WHY IS THIS STILL AN ISSUE, MANY MONTHS AND UPDATES LATER??????????
4/12/2026
Once again, this app is proving to be a piece of trash. No joke, it took me five minutes to clock out on Saturday morning. Day after day, the continual problem of authentication and almost daily error messages where I am told the app has to restart has become something that irritates me, but that I have no control over. I have uninstalled and reinstalled, tried the trick of saying I forgot my password to reset, powered my phone off and back on again and nothing fixes it.
TO THE DEVELOPERS - THIS IS UNACCEPTABLE!!!!! FIX THIS APP, FOR ONCE AND FOR ALL!!!!!
1/23/2026
Two freaking minutes of loading outside to get logged in?????? This is ridiculous.
This app is loaded with bugs. Taking forever to load shifts, error messages and lots of lag time to mark tasks. I wish to God the powers that be would stop screwing around and fix this already!!!! This is connected to payroll that we are talking about here!!!!
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Face id issues
Face id has not worked for past 6 months over multiple ios beta updates. Even trying to turn it off and back on in app settings and phone settings. Only can fix it temporarily by deleting and reinstalling app but its only fixes it briefly
Not helpful
App is meh at best when it does work and then it glitches and messes up everything also clients have such a hard time to sign the signature page it’s horrible forced to use it but don’t like it and wouldn’t recommend at all!!!
Finger or face recognition
It would be easier if I had this option instead of typing your password each and every time. Other than that, it’s a fairly decent app.
Face ID
Can’t login app requires Face ID & when I turn off Face ID a prompt comes up that says Face ID and I still can’t login
Not reliable
Constant bugs. Sometimes I can’t log in at all. Sometimes I can’t clock out. Most of the time it’s not a pleasant experience while working with this app. I wouldn’t use it if I didn’t have to.
Time WASTED
It’s always freezing up !!
Logging out issues
Been glitching lately with the location on log out field
4/5 ~ glitches…
4/5 because there’s some glitches going on in this app, like not being able to clock out even though I am in the resident’s house. Please fix the bugs. Thanks.
poor signal
poor signal.slow apps
crashes at the worst of times
Working a long day in healthcare? expect it to get longer. At least once every other week it will not work. You’re gonna be working all day and it hits clock out time, what’s this? My app won’t load? Call work to try to clock out, “you need to come into the office and sign a paper” after a long day and i’m already disgusting from said shift of cleaning human waste and wading hand and foot after someone, I now have to go to a THIRD location because they wanted to rely on this app that takes 15 mins to load on a normal day when it does work.
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Terrible location tracking but otherwise good
It works great for everything except for getting my location right
Horrible app
I have written a review before and I don’t know what happened to my review but this app is horrible. It constantly has issues, cannot accurately track your location. It takes so long to even open up. If you’re thinking of using this app to track clients and a means to clock in and out, you should rethink it. The most stressful part of my day is having to open this app up and try to even clock in. There are error screens constantly popping up anytime you even type a comment.
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Not loading correctly
No matter how good the WiFi connection won’t load anything for my shifts anymore. Extremely slow logging in as well .
