Wendy’s User Reviews

Wendy’s
Wendy’s
Wendy's International, LLC

Customer Experience

Positive experience37.9% of reviews
Neutral9.7% of reviews
Negative experience52.5% of reviews

~ Based on 3,436 written reviews from the US App Store.

What users say

Is Wendy’s Safe?

Wendy’s appears safe based on user ratings. AppsHunter Safety Score for Wendy’s is 96/100.

This assessment is based on 1,831,939 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.5% of ratings point to a safe experience
2.2% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 1,831,939 App Store ratings for Wendy’s.

Is Wendy’s Legit?

Wendy’s appears to be a legitimate app. AppsHunter Legitimacy Score for Wendy’s is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

horrible service

i ordered food via this app. i am missing two items and there is no way to report this customer service. horrible app, horrible experience. if i could give 0 stars, i would!

Excellent

Drink Options were unbelievable. At first glance, is there an extra charge, none.. Too many options to satisfy oned thirsty

choose a location and pick up method again and again

Why would I choose to claim my reward item at another wendys? I already chose my food item and my pickup location. Now i want to claim my reward item. NOOOOOOO I DO NOT WANT TO PICK UP THE REWARD ITEM FROM ANOTHER WENDYS. Are your developers stupid or something!!! Stop reseting my pickup location when I add my reward.
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Predictive location issues

My family uses this app all the time. However, I have had several issues with the app changing the location when adding rewards to my purchases. Usually this happens when I am ordering as a passenger in the car. It is extremely frustrating to have to go several miles out of the way when this happens.
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Slow

Service was really slow, amidst finished my frosty waiting for the rest of my food. Nuggets were over cooked.

Offers fake

You choose your offers thinking that will be applied at the end pay the full price no reward or offers applied.

Wrong advertising

The salad is not the same as advertised,

Easiest fast food app in the block…,

Ease of the Wendy’s menu interface is very convenient and user friendly.The reward program is very rewarding for loyal customers and the speed of the drive thru option is light years better than McDonald’s.

I love Wendy’s it changed my love.

It’s so good 🤤

Offers

Can’t ad offers to complicated for old folks

Ur employees can’t do their job

They messed up my last order now I gotta get this app for refund and the deals don’t even work when u add them to ur bag

App

The app has no reasonable offers without having to spend $5 minimum.

Bad offer

Wouldn’t take off the money for the fries I was supposed to get for free very disappointing

Good — but is missing items

I like the app, it’s pretty great, but it’s missing some items that I know they have, like Dr Pepper. Just seems a little strange.

Friendly Employees & clean dining room

I like coming to this Wendy’s cause it’s very clean and employees are friendly. I ordered a double Stack meal minus mustard but added tomato & lettuce but somehow it had mayonnaise. Ended up eating it without half the bread that had the mayo, tomato and pickles. I was annoyed but still gave 5 stars.
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Works in a pinch

Not every location is the same. Some have some pretty on the ball employees like Woodland Park and Palmer Park locations. Some seem to be struggling with lack of continuity. It works and have no real issues with any particular location.

Don’t be in hurry!

If you are wanting a quick bite at the Sutton, WV Wendy’s you may want to reconsider! It took us over 40 minutes in the drive thru to pick up our mobile order.

💯

Easy to use luv it

Garbage

Worst place to eat in Atlanta nasty bums everywhere smells like piss old crack heads work there in the morning went twice and both times were a disaster

👎

They don’t have a half and half tea option (half unsweet / half sweet)