Wendy’s User Reviews

Wendy’s
Wendy’s
Wendy's International, LLC

Customer Experience

Positive experience39.7% of reviews
Neutral9.2% of reviews
Negative experience51.1% of reviews

~ Based on 4,123 written reviews from the US App Store.

What users say

Is Wendy’s Safe?

Wendy’s appears safe based on user ratings. AppsHunter Safety Score for Wendy’s is 96/100.

This assessment is based on 1,903,600 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.6% of ratings point to a safe experience
2.2% of ratings suggest some concerns
3.3% of ratings point to a risky experience

~ Based on 1,903,600 App Store ratings for Wendy’s.

Is Wendy’s Legit?

Wendy’s appears to be a legitimate app. AppsHunter Legitimacy Score for Wendy’s is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Combos are tricky to obtain

I try three times to order a combo and the message I have to Oder specific thing, which I had , was not enough. The message should inform about what is missing

5 STARS

My favorite food app!

Drive Thur

Legit the car that was first in line at the ordering machine left bc yall fs didn’t even try an talk

love Luke

tho i was too early for a frosty he politely explained how i was too early

Easy

Fine. Easy to use.
Breakfast burrito has a glitch - no way to modify the ingredients. Pls fix.

Why advertise hours that aren’t true?

This was not the first time this has happened, however it will be the last. After placing an order thru the app I arrive to be told they’re closed. It was 30 minutes until the closing time listed in the app. Yes, it was very late at night. I get that, but why not keep your app updated with the real closing time? It pisses me off that I have to even write a review about your lack of punctuality, and because of this you lose a customer. Bye Felicia.
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God iz Great

Jesus Iz King🙏🏿

Produce

I love Wendy’s but bring back leaf lettuce. The shredded iceberg is garbage

YUMMY!

Best dang burgers around. And served with a smile!

Okay

Let’s get a little better with the offers…I’m spending 20$ on an order can I get an option of chili or chicken sandwich…not everyone eats beef #pause

Love the App❤️

Thanks for this I love it!!!

Easy App Ordering

I loved using the Wendy’s app to place my order, pay and choose pickup option. It was easy, fast and I could quickly carry onward with what I needed to do for the day. Great job Wendy’s!

Spyda

I love Wendy’s Dbl Stacks

.

The best Wendy’s with the best staff 🔥

😊

I love it!❤️

Watered down drink

I mobile-ordered my food and a root beer for the drive-thru. When I arrived at the window, I was told they were out of root beer, so I had to switch to a regular Coke instead. Everything was handed to me in a bag, including the drink. At the window, I took the drink out and asked whether it was actually a Coke because it looked so pale that I initially thought it might be iced tea. I was assured that it was a Coke.

To make matters worse, there was no straw in the bag, so I had to wait until I reached my destination about five minutes later before I could try it. When I finally did, it was technically a Coke, but it was so watered down that it was completely undrinkable.
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Wendy’s Elkton & NE

Both have their specific characteristics. But both are great places to eat. Service staff and food are all A+

Order Problems

Ordering breakfast from Recents and paying with ApplePay in the app causes the app to lock up on the Checkout screen. The order goes through and an email for it comes in almost immediately, but the app doesn’t go to the next screen showing the order was successful. So basically, you fixed the order receipt email delay issue but you broke the app in another way now. 🙄

Breakfast burritos when ordered in the app says (2) Chalula hot sauces, but on the receipt and on the restaurant order ticket it just says (1). This has been a bug since about 6 months ago. Fix your junk app!!! It’s causing order to be wrong!

Can’t customize what’s on a breakfast burrito but able to if it’s a breakfast sandwich and IT’S THE SAME INGREDIENTS for both! Why is that?! Please fix this! All sandwiches and burritos or any means really should be customizable in the app because I can go in person and order how I want it and they ring it up like that and make it. I don’t see the issue with why you decided to restrict this and on just one item, which leads me to think it’s just an overlooked bug.

Not being able to submit an order at 10:25AM (5 min before breakfast ends) is absolute junk! There is nothing wrong with that and it should be allowed! Fix this in your app! This cutoff needs to be removed! The cutoff should be 10:30AM !!!!!!!!!!

Receipt/Order Confirmation email is RIDICULOUSLY slow to come in! We’re talking 60+ min or more than a day to come in. Not very useful. This needs to be fixed.
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Value

Great food and selection of food at affordable prices

Can’t customize coffee drinks.

I just wanted to add some more sugar to my caramel cold brew, but I couldn’t even do that. Not a fan of that.