Wendy’s User Reviews
Customer Experience
~ Based on 3,436 written reviews from the US App Store.
What users say
Summarized from real user reviews of Wendy’s. Based on 1.8M reviews and a 4.8/5 average, it highlights the 5 positives and 5 negatives reviewers mention most about this Food & Drink app.
Positive things
- 🍔Great food quality
- 💳Convenient mobile ordering
- 🤝Helpful and friendly staff
- 🕰️Efficient pickup process
- 🎁Decent rewards program
Negative things
- 🐛Buggy and unreliable app
- 🔍Difficult to use and navigate
- 💰Issues with payments and refunds
- 🕰️Slow order processing
- 📍Inaccurate location information
Is Wendy’s Safe?
Wendy’s appears safe based on user ratings. AppsHunter Safety Score for Wendy’s is 96/100.
This assessment is based on 1,831,939 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 1,831,939 App Store ratings for Wendy’s.
Is Wendy’s Legit?
Wendy’s appears to be a legitimate app. AppsHunter Legitimacy Score for Wendy’s is 83/100.
Based on 83 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
i ordered food via this app. i am missing two items and there is no way to report this customer service. horrible app, horrible experience. if i could give 0 stars, i would!
Drink Options were unbelievable. At first glance, is there an extra charge, none.. Too many options to satisfy oned thirsty
Why would I choose to claim my reward item at another wendys? I already chose my food item and my pickup location. Now i want to claim my reward item. NOOOOOOO I DO NOT WANT TO PICK UP THE REWARD ITEM FROM ANOTHER WENDYS. Are your developers stupid or something!!! Stop reseting my pickup location when I add my reward.
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My family uses this app all the time. However, I have had several issues with the app changing the location when adding rewards to my purchases. Usually this happens when I am ordering as a passenger in the car. It is extremely frustrating to have to go several miles out of the way when this happens.
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Service was really slow, amidst finished my frosty waiting for the rest of my food. Nuggets were over cooked.
You choose your offers thinking that will be applied at the end pay the full price no reward or offers applied.
The salad is not the same as advertised,
Ease of the Wendy’s menu interface is very convenient and user friendly.The reward program is very rewarding for loyal customers and the speed of the drive thru option is light years better than McDonald’s.
It’s so good 🤤
Can’t ad offers to complicated for old folks
They messed up my last order now I gotta get this app for refund and the deals don’t even work when u add them to ur bag
The app has no reasonable offers without having to spend $5 minimum.
Wouldn’t take off the money for the fries I was supposed to get for free very disappointing
I like the app, it’s pretty great, but it’s missing some items that I know they have, like Dr Pepper. Just seems a little strange.
I like coming to this Wendy’s cause it’s very clean and employees are friendly. I ordered a double Stack meal minus mustard but added tomato & lettuce but somehow it had mayonnaise. Ended up eating it without half the bread that had the mayo, tomato and pickles. I was annoyed but still gave 5 stars.
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Not every location is the same. Some have some pretty on the ball employees like Woodland Park and Palmer Park locations. Some seem to be struggling with lack of continuity. It works and have no real issues with any particular location.
If you are wanting a quick bite at the Sutton, WV Wendy’s you may want to reconsider! It took us over 40 minutes in the drive thru to pick up our mobile order.
Easy to use luv it
Worst place to eat in Atlanta nasty bums everywhere smells like piss old crack heads work there in the morning went twice and both times were a disaster
They don’t have a half and half tea option (half unsweet / half sweet)
