Wendy’s Reviews: Is It Legit?
Customer Experience
~ Based on 4,332 written reviews from the US App Store.
What users say about Wendy’s
Reviews of Wendy’s are mostly negative: the Food & Drink app is rated 4.8/5 from 1.9M App Store ratings. What users like most: great food quality, convenient mobile ordering. Top complaints: buggy and unreliable app, difficult to use and navigate. Summarized from real user reviews.
Positive things
- 🍔Great food quality
- 💳Convenient mobile ordering
- 🤝Helpful and friendly staff
- 🕰️Efficient pickup process
- 🎁Decent rewards program
Negative things
- 🐛Buggy and unreliable app
- 🔍Difficult to use and navigate
- 💰Issues with payments and refunds
- 🕰️Slow order processing
- 📍Inaccurate location information
Is Wendy’s Safe?
Wendy’s appears safe based on user ratings. AppsHunter Safety Score for Wendy’s is 95/100.
This assessment is based on 1,942,335 user ratings, with an App Store average of 4.8/5.
Safety Analysis
~ Based on 1,941,053 App Store ratings for Wendy’s.
Is Wendy’s Legit?
Wendy’s appears to be a legitimate app. AppsHunter Legitimacy Score for Wendy’s is 93/100.
Based on 93 of 100 points across 7 verification signals from App Store and developer data.
Top reviews
4fo4 we need it back
Fresh every time never mess the order up. I absolutely love it here!!
We stopped going to Wendy’s in St Augustine Florida as well as Jacksonville Florida near the Durbin shops bc I have mobile ordered and went to pick up 15 min later to be told the ordering wasn’t ready and the orders take anywhere from 8-12 minutes waiting in the drive through. I cringe now because when we are on the other side of town and can only go to a Wendy’s. It is a shame because the product is better than regular fast food but the actual time you get your order, it is not fast. It is very aggravating and annoying. The only time these kids move fast is when they are about to close
Show more
Slow!!!
App is slow and non responsive since last update
Fix the bugs with your offers and checking out. Paid for something that should have been free only to allow the purchase to go through.
What the what the heck is wrong with the people that work for you because they can’t get a $$7 sandwich correct I ordered the son of a bacon eater add pickles and ketchup, no cheese or mayonnaise, and they can’t even get it right so sick of having to throw my food away because they make it incorrectly
Show more
The place order button is grayed out so I can’t place the order. I deleted the app and reinstalled it and the problem persists.
The app is very slow. It seems like it gets stuck all the time and when you try to redeem a reward like a $.99 soft drink it messes up and it won’t let you complete the order, I’m constantly having problems redeeming things.
Horrible app took 15 minutes to figure out why it wasn’t working
Ordered through the app thinking my food would be ready when I got there. Nope! Gonna be another 10 minutes. Why?!!! Why use the app if they don't don't have your food ready!! Why?!?! Make it make sense!!!
Won’t let me check out on the app with any coupons on even when met all qualifiers.
Too complicated to use. Promo code box should automatically appear on cart screen.
But if you order with a person they always get it wrong so like make it easier to use your app maybe
I would not let me use my discount on a qualifying purchase. I ended up adding things to the cart and taking it out and it finally randomly let me use it.
I love ordering on the app - I just wish you had the option to add a side of cheese sauce on the app.
Supposed to be free
The best
Not very happy that I had to pre-pay and not have the option to pay at store like many other merchants and vendors do in the fast food industry
I wanted to input my credit card in this app and for some reason I can’t save it in this app again. What gives?

