Free

Details

  • Released
  • Updated
  • February 19, 2020
  • September 11, 2026

Features

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About

Manage your water utility account with ease. Track water usage, view bills, and receive important outage notifications. Discover conservation programs and incentives to save money and water.

View water usage history
Receive outage notifications
Access past and current bills
Explore conservation programs
Find rebate information
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What users say

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What's New in WH2o

3.2

September 11, 2026

This update includes bug fixes and a few small performance improvements.

User reviews

Doesn’t work

I’m supposed to be on autopay, and it worked a couple m off times but no more. I have no no idea where I stand.

Horrible

Been on hold for over 20 minutes trying to reach a human. Signed up for auto billing but getting messages saying bill is due???!!!!!

App is not working

I’ve tried multiple times to use this app and have had no luck. When I try to open the app it says that it’s under construction.

App doesn’t work

Tried to download app and open. There is a statement that it isn’t ready. Also it says Business when I am a residential customer. Guess I won’t use the app

Not user-friendly!

Every month I have to re-enter my information or ask for a new password. It’s ridiculous!

Developer apps

User experience

🐞

Reported Bugs

2 issues

Payment processing errors

Bug

Incorrect billing information displayed

Bug

Requested Features

3 requests

Add autopay option

Feature

Improve payment scheduling

Feature

Provide more detailed billing information

Feature

FAQ

What can I do with this app?

This app allows you to manage your Winter Haven Water account. You can view your past and current water usage, check your bills, and receive notifications about planned and unplanned water outages.

How do I find information about saving water?

The app features a section dedicated to the water conservation program. Here, you can learn about incentives and rebates available to help you save money and water.

Is this app free to use?

Yes, the app is free to download and use. There are no in-app purchases or advertisements mentioned.

What kind of notifications can I expect?

You will receive direct notifications regarding planned and unplanned water outages. This ensures you are informed about any disruptions to your water service.