WhenToWork Employee Scheduling User Reviews

Customer Experience

Positive experience28.4% of reviews
Neutral14.8% of reviews
Negative experience56.8% of reviews

~ Based on 183 written reviews from the US App Store.

What users say

Is WhenToWork Employee Scheduling Safe?

WhenToWork Employee Scheduling has mixed safety signals based on user ratings. AppsHunter Safety Score for WhenToWork Employee Scheduling is 64/100.

This assessment is based on 491 user ratings, with an App Store average of 3.2/5.

Safety Analysis

51.3% of ratings point to a safe experience
10.0% of ratings suggest some concerns
38.7% of ratings point to a risky experience

~ Based on 491 App Store ratings for WhenToWork Employee Scheduling.

Is WhenToWork Employee Scheduling Legit?

WhenToWork Employee Scheduling appears to be a legitimate app. AppsHunter Legitimacy Score for WhenToWork Employee Scheduling is 88/100.

Based on 88 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Antiquated

Why is this app so out of touch with modern technology. It is limited in so many ways— for example job-title filters only allow you to set to 1 and then they have to be reset each time when attempting to capture a shift —should be able to set and leave indefinitely.
Still allows for multiple logins so there is no honor in trying to get shifts because several people can be logged in as the same person.
Why isn’t there some sort of color for jobs, shifts worked vs. upcoming.
Please update this app to a more modern flexible version.
Thank you
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Response from developer

Thanks for the feedback Mary we have passed these ideas to our techs for future consideration. Note your scheduling manager can add information like seeing who is manager on a shift and setting start day of week to match pay periods if that helps. --Update: if not getting notification sounds can be sure both app and phone settings allowing push notifications and if have trouble email us at support@when2work.com

Unintuitive

Not intuitive and doesn’t cross reference both jobs for scheduling. I know it’s partially my fault but the app does not show you what shifts you request to pick up so if you set it down for a while and forget you’re screwed. It also doesn’t show conflicts between multiple jobs so that you don’t overbook and I’ve done that a bit. It’s not really user friendly in that aspect. I also have an issue with the list option for your schedule only showing two weeks and not your whole schedule that’s posted it’s just a minor thing that’s just really annoying and an oversight. They can make this app better and interstate the separate schedules in a certain way that allows to just look at both simultaneously instead of just one at a time constantly logging into and out and then logging into the other and out. It’s tedious and unintuitive.
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No longer working

My shifts are no longer showing up in “upcoming”. I can access them on the website, but no longer on the app. What’s the point of the app taking up space on my phone then?

Opinion

There has been multiple times when w2w has crashed and I could not see my scheduled shifts. As of right now the menu tab at the bottom does not even work. There is a lot of bugs and fixes that need to be made but aside from that, w2w is a organized, well structured, easy to use platform.

Issues with the menu. Which makes it impossible to drop or trade shifts.

Issues with the menu. Which makes it impossible to drop or trade shifts.

Menu Screen Never Works

The menu screen has been blank for literal days, not allowing me to access the actually necessary features of the app. Whenever it does rarely decide to appear, it will only do so after refreshing the page a few times.

Menu options not opening recent update

After recent update menu option are not showing in app

app crashes

lately the app has been crashing and won’t even open when clicked on. repeatedly had to delete and reinstall to work. app sucks for that reason

Just switched to W2W

App is a clunky nightmare and impossible to navigate, did the designer have a PhD from Moron University?

Apple iOS Calendar option !!!

Why is there ONLY an option for Google calendars and not Apple

Calendar option & app cut off issue

Why is there only an option for Google calendars and not Apple


Also the app schedule spacing is messed up after your maintenance thing the other day can’t see a full week it’s cutoff

Update

Since the recent update I can’t use half the icons on the bottom and there are way more steps to get to where I need to be. Sometimes I wish you would just keep well enough alone.

Website is better

There are specific feature differences between the app and website that make the website better, but the fact that it lacks in the app has gotten me in trouble at work. Ex: seeing my own pick up requests for past shifts or shifts given to someone else. Website can see all that but app can’t so it leads to issues when a shift that i requested was given to someone else but then it turns out they need me anyways. Because the pick up request had disappeared from the app for me but you can still see it on the website. I just wish the app matched the website. Also it randomly crashes and just won’t load. Plus the scheduled maintenance hours are never getting anything done but they take up lots of time. So idk. Not bad as a platform, the app just sucks.
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Lack of updates and fixes

App could use hot fix right now with how slow and hard it become to use.

No Notifications

Stopped sending me push notifications after a week of using

No Notifications

App works but zero notifications come through. Toggling off and back on. Still no push notifications come through the app

app sucks not gonna lie

the app just freezes after you open it a press a button it won’t respond after that.

Updated can’t even see my schedule anymore

Just updated and restarted my iPhone I can no longer see my schedule at all and my job has it posted threw march already

Update yesterday

Terrible won’t work now

Doesn’t work

This app doesn’t even work anymore for iPhone users and hasn’t worked for months. Absolutely ridiculous…