Whisker Reviews: Is It Legit?

Whisker
Whisker
Automated Pet Care Products Inc. dba AutoPets

Customer Experience

Positive experience52.1% of reviews
Neutral11.3% of reviews
Negative experience36.6% of reviews

~ Based on 1,169 written reviews from the US App Store.

What users say about Whisker

Is Whisker Safe?

Whisker appears safe based on user ratings. AppsHunter Safety Score for Whisker is 97/100.

This assessment is based on 150,217 user ratings, with an App Store average of 4.8/5.

Safety Analysis

96.9% of ratings point to a safe experience
1.8% of ratings suggest some concerns
1.3% of ratings point to a risky experience

~ Based on 150,021 App Store ratings for Whisker.

Is Whisker Legit?

Whisker appears to be a legitimate app. AppsHunter Legitimacy Score for Whisker is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Insights into my Cat’s Health means everything!!

This app is truly the BEST! 😻❤️ I absolutely love having this connection to my bestie, kitty girl Abby, especially when I’m away from home. Knowing I can keep an eye on her potty habits and notice any changes that might signal something needs attention gives me such peace of mind.

Abby girl warms my heart and makes my life better every single day, so having one more way to monitor her health, well-being, and happiness means more to me than I can say! 🐾💕 I’m so grateful to have another tool in my toolbox to help make sure my sweet girl stays healthy, comfortable, and feeling her best.

And as a little side note, every single time the app reminds me to tell Abby Girl hi, it makes me smile! 🥹❤️ It’s such a small, thoughtful touch that brings me genuine joy.

Thank you, Whisker, for creating something that helps us care for our fur babies while making us feel a little more connected to them, even when we can’t be right by their side. You absolutely nailed it! Well done! 👏🐱❤️
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App usage after almost a year

Helpful to be able to force commands to the unit and see the estimated fill volumes. It NEEDS to allow a second person to connect. What about my wife, or when we have a cat sitter?

Too small for big cats

I have 2 Maine coon kitten s only 8 months old and 11 lbs each. Not enough room for them to bury their waste in the litter. They end up scratching at the plastic liner.

Great App

Whisker is a very useful and informative app!

Great Product

I’ve been using the litter robot 3 and the feeder for over 4 years now. They are all great products and when I have had an issue, I ultimately got the issue resolved successfully.

Best “robot” ever 🤙

I love my litter robot 4, have 2. The app is great and keeps me updated on issues and I can keep track of my beloved 16 yo CKD Siamese cat’s weight. Occasionally my LR4’s lose connection, but I’ve since figured out how to fix that quickly. Thanks for a great product that’s made my life MUCH easier. Wish I’d had these 20 years ago!!
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Robot 4

I’m very content with this robot I will be buying the robot 5 soon my cat cleaning is 1 chore daily done with

Reliable work and persistent smell

It works like a clock but the smell is horrible. The smell comes from the round space, not from the box with the used limps. It’s worse than any simple litter box i had before. Keep it for convenience and reliable work but my cat has her concerns, too. I have to give her other options

Notifications

It doesn’t send me notifications so i have to enter the app every time to see if there is something wrong

Loses WiFi connection and can’t fix unless physically there

I love my litter robot 4. But every time I travel, it loses its Wi-Fi connection and I’m in the dark 🤷🏻‍♀️. All my other devices are online and working fine. It’s not my Internet. It’s the LR4 and the app. Since my cats like to get up on top of it, this often causes it to stop cycling or leads to an error that I’m often able to fix with the app. Now I won’t be able to, and it might as well be a box on the floor
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I hate this thing

I wish I didn’t waste over 700 dollars on this damn thing

Not sure if it’s worth it

After just a year of having my litter robot, it started having issues. I first received a motor fault error the exact day that my warranty ended (late September). The litter robot had stopped the cycle with the opening to the waste drawer open, so if I hadn’t noticed it before leaving for work, my cats would’ve been left without access to their litter box all day. After unplugging it and removing the globe to put it back into its original position, it started working again. I thought nothing of it, assuming it was a one time thing.

Within the next few weeks, this had happened numerous times. I watched all of the tutorials on how to fix it, but nothing seemed to work. This still happens on occasion and I’m at a loss for how to fix it, but it’s ironic that this issue began as soon as my warranty expired. I worry every day while I’m at work that the cats are unable to use the litter robot because every time it has a motor fault error, the cycle stops with it being open to the litter drawer.
A new issue has recently started with the app where it constantly shows the litter robot as “paused” despite it not being paused at all. I’ve done everything I can think of to resolve this issue. I’ve unplugged it, reset the robot both on the app and on the robot itself, unplugged and plugged it in, ran manual cycles on the app and robot, and it still shows as paused.

After spending $800 on this to make my life easier, it’s beginning to do the opposite. I’m truly at a loss for what I should do or why this is happening. I take immaculate care of my Litter Robot 4. I keep it clean, empty the drawer on time, do all of the firmware updates, and somehow I’m still having issues with it. I’m truly disappointed. When I first purchased it, I raced to all of my family and friends about how amazing it was and convinced several people to purchase one for themselves. I’m now wondering if purchasing it in the first place was a mistake. I’ve done my part in maintaining it and trying to fix any issues it’s had, but there seems to be no end. I expected more than a single year out of what I considered to be a worthy, long term investment.
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Best Buy

Love not having to scoop kitty litter and cats love it

Best purchase ever

Currently have 5 cats and they all took to it easily. I still have 2 other boxes but they will be going because it’s time to buy a second!

$800 piece of junk

The app and liter robot suck. Sensors stop working even after cleaning. Had it over a year. app disconnects from WiFi all the time

No More Scooping

I like the automatic box…only need to do a deep clean a few times a year…my biggest complaint is that you cannot see fat cat weight data back more than a week!

Notification spam and false alarms

This app has main character energy and it embodies the story of “the boy who cried wolf.”

I’m constantly hammered with notifications about every aspect about the clean cycles. It shouldn’t be the primary focus of my life. Half the time it tells me something is wrong when nothing is wrong.

The other times it won’t force a clean cycle after I press the button. I have to press reset and then press the clean cycle.

I can never trust the app or the litter robot to do its job ever.

It’s more work managing this app than having a manual, old school litter box.
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My life is changed

Honestly the best thing I’ve ever purchased. I was working and doing school at the same time, which left my poor baby a few hours with me. He loves how clean it always is and I love the ease of bag and go 😂 it’s like a self checkout for litter!

Worth every penny

Love this machine. It takes all the hassle away from looking after a litter tray.
I change it about every three weeks. No smell and minimum maintenance

Litter-Robot Does Not Alert You When It Malfunctions

Cats are not happy, and I'm not happy. The robot has stopped cycling for the past 3 days, with no explanation and no alerts. Whisker, if you can't fix your app, please have a human call me to let me know. I don't watch the robot every day.