App Didn’t Migrate Info From Take 5 Carwash
I'm writing this review for the Take 5 Car Wash and Whistle Express company. It was a good app (Take 5) when it was working; however, now it has stopped working, since September, and I am still being charged monthly. Currently when I go to the app, it doesn't open anymore and when I went to the actual local company, they stated that they have no communications with the app, which they were promoting heavily so that you get more discounts through the app.
I have tried to email the company through their through their contact information that they provided on the website; however, there has been no response and I am still getting charged. Upon doing research, I found out that the company of ownership is BOING US HOLDING CO, Inc. and I tried to see if the company that they're transitioning had my information on file so I can just transfer to that other site, Whistle Express, and unfortunately, they don't have my information on file. That's the reason for the low rating.
I have tried to email the company through their through their contact information that they provided on the website; however, there has been no response and I am still getting charged. Upon doing research, I found out that the company of ownership is BOING US HOLDING CO, Inc. and I tried to see if the company that they're transitioning had my information on file so I can just transfer to that other site, Whistle Express, and unfortunately, they don't have my information on file. That's the reason for the low rating.
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Thieves
The app offers a way to cancel, but it doesn’t work. Got charged and can’t get anyone to respond after reaching out via app and email. Phone number listed with credit card charge doesn’t work. Scam
Honest customer
Worst company and app ever. They lie and are only focused on the bottom line. Also they outsource all of their customer service overseas. Do not care about American customers. Stay away and pick a better option.
Terrible Service/False Advertising
Would give ZERO stars if I could. Corporate has absolutely no communication with local sites. Live reps in corporate have NO CLUE as to how the app works. They advise on wrong information, over talk the customer, and are NOT apologetic about it. They couldn’t care less about giving the correct discounts nor making the customer happy. It’s all about money. False advertising too. What they advertise on site is not what they honor. Customer service is RUDE and will tell you to go elsewhere if you don’t like their rules. UNBELIEVABLE!!! Horrible service. Company not run very well. And the vac’s & air barely work from day to day. UGH! Why can’t there be a reliable car wash somewhere?
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Great Service
The customer service is outstanding!! Every time I have an issue, the attendants take care of it with no problem.
Sucks
Customer service is AWFUL. NEVER JOIN THIS BUSINESS.I AM GOING TO MAKE SURE EVERYONE I KNOW HEARS ABOUT GHIS COMPANY!!
Rates
Ive searched and cant find rates. Maybe I'm doing something wrong but it shouldn't be hard to find the cost,
Great wash
I like the customer service from vernon
Good Wash
I really enjoyed the customer service from Vernon @ site 150
Great wash
Vernon Mapson was prompt and great customer service
Great Customer Service
Worker named Vernon Mapson was very helpful!
List closures
With the understanding that things go wrong or location closes early or even for a time during the day at least list it in the app vs making people drive to an unnecessary location.
Tenth st . Greenville Nc
ETHAN WAS THE BEST !!! He made sure I was well taken care of I will definitely recommend 100 stars if I could .
Double Dipping
I used the app to change my payment method, eliminating my original credit card . However , I am still being charged on that card as well as the new card . Someone owes me a refund !!
No arcade
I liked earning points through the app. It doesn’t do much for me now.
Great service
Very great washes and attentive customer service!
Can’t cancel membership
This carwash has charged my account numerous times a month while I have cancelled my membership 3 times. There some automated number to call and waited on the line for an hour for no one to pick up. This is a complete scam.
Edge
I can’t get the spin to win to work….
Disappointed
Started off great with spin to win and ways to earn points for washes but they took it away unannounced and unexpected.
The app is almost pointless now. Only useful to modify your plan
The app is almost pointless now. Only useful to modify your plan
Conway location
How a man approach me and my wife and was very rude and hateful to both of us and then started throwing trash out of the yellow. Can they head in front of my vehicle and threw it all over the parking lot at my vehicle?
