The “New” App is Bringing Wildfire Backwards
Response from developer
We are aware of current issues with the new system and are diligently working to correct them. Although our original system had some great features, it no longer allows us to make improvements or changes for our current and future needs. If you need any further assistance please contact our call center at 989-249-8200 or 1-800-227-2328 or stop by one of our branches at your convenience.
Poor design on new app
Response from developer
Hello, thank you for your feedback. We are very sorry your experience with our app has not met your expectations. To view pending transactions, you will need to click on the share/loan itself. If pending transactions are still not showing for you or you are having issues like this one, please give us a call at 989-249-8200 or stop in and we will investigate.
Sign in trouble
App crash and no Face ID
Update: No where in the Iphone settings Nor the Wildfire app setting does it even mention Face ID. Only has Touch ID option. I have the Iphone 14 Pro, so yes, my phone is capable. You guys simply don't have that option. Not only that, anytime I click anywhere in the app it logs me out EVERYTIME. So just, fix the app.
Response from developer
Hello and thank you for this review! For Face ID, once you log into the app there should be an option for you to enable Face ID under "Settings" in the app, but only if it is possible on your device. If you are still unable to use Face ID, run into anymore errors, or need assistance, please don't hesitate to reach out to us at 989-249-8200 or stop into one of our branches!







