Winbank Mobile User Reviews

What users say

Top reviews

Mobile service unavailable

For the last 3 weeks I can not access my account on mobile application and the PC computer,
I have send many emails without any answer except 1 telling me to call Piraeus Winbank,
I do not read or speak Greek, I always get send on HOLD,
I have WhatsApp, Viber, Telegram, etc, I also tried the assistant online this AI only respond in Greek,
I need to have a conversation with an English speaking human, please help, my number XXXXXXXXXXXXXXXX,
I called many times you number, got an English speaking AI female, that send me on hold each time for 15 to 20 minutes.
This is the worst system I heave encountered in my life dealing witth your bank.
I no longer can deal with this matter, HELP,Call me, Thank you

Now 3 weeks with your PC and mobile application being temporary unavailable to sign in even I did the today update? What type of bank services do you provide? Not even an answer to my emails? Send many emails, no answers, contacted Assistant, no English language. Send messages no delivery of them Did the bank go bankrupt? Sad story with this. bank services Wake up and fix it please
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Terrible process to extrapin. Utter inconsistency between winbank and phone banking

Really terrible process. Unbelievable bot like approach.

Great app!!

Super easy to navigate. Great experience.

Δύσχρηστη εφαρμογή

Δύσχρηστη

Best bank app

Very easy to use. Great options.

VF

East to navigate on first try—self explanatory. English version easily understood. Did not have to do anything twice!!

Πρόβλημα με FaceID και ειδοποιήσεις

Login με FaceID και ειδοποιήσεις σταμάτησαν να λειτουργούν σε iOS 15.3

Money transfer

Amazing application very easy to use

Η χειρότερη εφαρμογή

Μιλάμε για την απόλυτη ξεφτίλα για εφαρμογή.
Σε πετάει έξω κάθε 2 μήνες χωρίς να μπορείς να κανείς login και πρέπει να κανείς ανάκτηση λογαριασμού.
Η debit card είναι η αποθέωση της βλακείας. Άσπρα νούμερα σε κίτρινο φόντο. Δεν ξεχωρίζει τίποτα!

Κωδικούς και επιβεβαιοσης κ.λ.π

Μας έχετε κουραση μας έχετε μπερδέψει μας έχετε κάνει την ζωή δησκολη .ξωδεψτε κάτι € σε συστήματά που εχουνε οι σοβαρές τράπεζες για ελενχω σηναλαγων .Δωστεμας κάρτες που δεν είναι μιας χρήσης και είναι και δισαναγνωστες

Horrible to use

UX is terrible. Please hire someone from the Monobank or Privatbank app team, a UX designer, or just copy their flow.

Problem with ExtraPIN

Unable to use the application. As others mentioned Extra PIN wasn’t sent.

annoying app

never works when trying to buy online

App is crushing

iPhone 5

pin problem

I really hate this app. Always extra pin or short pin problem. i should change the bank.

Great

I think it is perfectly appropriate and practical ... it works great and great ... I am very pleased with it and suggest others to use it ...

Not working with Jailbroken Device

This app is exactly how an ebanking app has to be.
I have it 3 stars only for the reason that’s not working with a Jailbroken device....

Δεν είναι εύχρηστο το νέο app

Στο παλαιό μπορείς να δεις όλους τους λογαριασμούς και να διαλέξεις ποιον θέλεις, με το καινούργιο δεν βολεύει!

Works 10% of the time

Seriously, piraeus Bank has to make a better job developing this app. It crashes constantly, ive used bank apps since 2008 and to be honest the old app worked much better.

Updating the graphics doesnt make a better app. Its gotta work also.

Extrapin problem as always...,with this bank ..

Since I remember myself using this app there was always an extra pin problem ...I have to waste so much time in phone calls to resolve it

....
Is it time to change bank ?