Great customer service
Gio, from the Kuna wingstop was a great server he was super nice and the food came out great and very good
Order sent to the wrong store TWICE – bring back store selection first!
I like the app’s rewards program, but a recent update completely ruined the ordering experience. They removed the feature that forces you to specifically select your store location before you start building your order.
Because of this UI change, I’ve now mistakenly placed my order at the wrong Wingstop location two times in a row. There's nothing worse than showing up to pick up your food only to realize the app sent it to a store across town.
Wingstop developers: please fix this! Bring back the "select store before ordering" step so customers stop wasting money and time on accidental orders. I’ll happily update my rating once this is restored, but until then, it's a 1-star experience.
Because of this UI change, I’ve now mistakenly placed my order at the wrong Wingstop location two times in a row. There's nothing worse than showing up to pick up your food only to realize the app sent it to a store across town.
Wingstop developers: please fix this! Bring back the "select store before ordering" step so customers stop wasting money and time on accidental orders. I’ll happily update my rating once this is restored, but until then, it's a 1-star experience.
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In store points not working
You need to fix your in-store points menu on the app. When I attempt to input the code there is no way to reach SUBMIT because it is blocked by the in app keyboard
Update
I’ve never had a problem using this app. It made me update it today. Tried to place an order three times and it glitches out, but still takes the money off my card.
This app sucks
I can never put in an order for pick up or online ever since the rewards update went into affect. I constantly get to the page where I have my option to pay for my wings and the message states “payment details invalid, please update and try again” mind you I switched to Apple Pay, physical card and all give that error messages then if you do a over the phone option you miss out on the rewards because there is no option to put “missed points” do better wingstop.
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