Wingstop Reviews: Is It Legit?

Wingstop
Wingstop
Wingstop Restaurants, Inc.

Customer Experience

Positive experience67.3% of reviews
Neutral5.1% of reviews
Negative experience27.7% of reviews

~ Based on 1,146 written reviews from the US App Store.

What users say about Wingstop

Is Wingstop Safe?

Wingstop appears safe based on user ratings. AppsHunter Safety Score for Wingstop is 98/100.

This assessment is based on 1,428,800 user ratings, with an App Store average of 4.9/5.

Safety Analysis

98.6% of ratings point to a safe experience
1.0% of ratings suggest some concerns
0.4% of ratings point to a risky experience

~ Based on 1,428,878 App Store ratings for Wingstop.

Is Wingstop Legit?

Wingstop appears to be a legitimate app. AppsHunter Legitimacy Score for Wingstop is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

No way to cancel an order.

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..

I can’t place a order on the app or website

Can’t change phone number

Accidentally typed phone number wrong and now unable to change it! It says changes saved but nothing happens. And I can’t enable 2 factor authentification cause phone number can’t be corrected. Please fix this!

Missing

I ordered 20 wings but I’m missing 5

App is broken

The app needs to be connected to the order/store. The app can’t tell me that my order is ready to be picked up when I get to the store and they haven’t even started it yet.

wing stop is dumb

terrible service always

Wanted delivery

I went on the app, ordered my usual and I thought it’d come to me. I was doing house cleaning when I looked and see it’s for carry out? I thought it was set to delivery because that’s what I usually have it on but no it was on carry out. I called and Randy said we’d either have to “forget about it or come pick it up.” And even then this app doesn’t tell you how to cancel an order I am deeply upset with how I’ve been treated.
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Why did your deals become so expensive?

Stopped ordering from here

Sneaky & tricky ordering

Good luck trying to update your order. The app is manipulative. I decided to order a pizza. Because I couldn’t update my order. Now I remember why I previously deleted the app from my phone.

Why limit flavor options?

On a 50 party pack I can only pick 4 flavors? And on 75 I can only pick 5. It makes no sense. Called the store and they did 5 flavors for a 50. I don’t see the point on putting a limitation on that when I’m spending 80+ dollars and now I don’t get my points.

Terrible estimated wait time

I always show up after the later part of the estimate time my order should be ready and still have to wait 10+ minutes

WINGSTOP

Stanley has been great worker for his first black culture job and it’s has inspired him to do his best to do best he can and the food is amazing especially fresh meal done right on time and keeps restaurant clean while he at work every time…

Don’t bother with the surveys the codes don’t work

I got a code for free fries with chicken. I put chicken in the cart. I put fries in the cart. Code doesn’t work.
Why even bother if I can’t use the code to order the stuff I want?

Useless app

These guys have zero deals besides a free cookie with a 25$ purchase not to mention if you use uber or any other food delivery service they will be cheaper there is legitimately no reason to download this app

Not bad

The app is great and all but after I pick up my food that confirmation button stays at the top of the screen showing the app and all. Doesn’t go away unless I delete the app. So it’s a bit annoying that I have to download, delete and redownload every time I order wingstop. Fix the bug and it’ll be golden.
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Sucks

Forgot fries then declined to deliver them

Please make it more seamless

Seems like every time I use the app I have to sign in again. On top of that, I’m forced to do MFA via email so I have to switch apps to complete the login process. Additionally, phone is required but for some reason the app doesn’t save my phone for future sessions so I have to enter it every time I place an order. It’s also hard to quickly re-order things I’ve purchased in the past.

Food is great. Please focus on the flow and make it easier.
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App is glitchy

When trying to place an order the page will time out and not even in the browser am I able to place the order. Gave up and went to get wings elsewhere.

Login issues

Can’t log into my account after the app updated. Not receiving the change password email. Not sure who to contact about this.

Do better

Every time I open the damn app I’m logged out. Never again…