Terrible update!
Please undo whatever you just did we can’t even order on the app anymore!
issue processing payment
obviously i'm not the only one that continuously gets this error message when trying to place order. won't let me do it for delivery or pickup, on the app or website and i've tried multiple cards and it never lets me place order. this has been happening for months please fix :(
Great customer service
Gio, from the Kuna wingstop was a great server he was super nice and the food came out great and very good
Order sent to the wrong store TWICE – bring back store selection first!
I like the app’s rewards program, but a recent update completely ruined the ordering experience. They removed the feature that forces you to specifically select your store location before you start building your order.
Because of this UI change, I’ve now mistakenly placed my order at the wrong Wingstop location two times in a row. There's nothing worse than showing up to pick up your food only to realize the app sent it to a store across town.
Wingstop developers: please fix this! Bring back the "select store before ordering" step so customers stop wasting money and time on accidental orders. I’ll happily update my rating once this is restored, but until then, it's a 1-star experience.
Because of this UI change, I’ve now mistakenly placed my order at the wrong Wingstop location two times in a row. There's nothing worse than showing up to pick up your food only to realize the app sent it to a store across town.
Wingstop developers: please fix this! Bring back the "select store before ordering" step so customers stop wasting money and time on accidental orders. I’ll happily update my rating once this is restored, but until then, it's a 1-star experience.
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In store points not working
You need to fix your in-store points menu on the app. When I attempt to input the code there is no way to reach SUBMIT because it is blocked by the in app keyboard
Update
I’ve never had a problem using this app. It made me update it today. Tried to place an order three times and it glitches out, but still takes the money off my card.
This app sucks
I can never put in an order for pick up or online ever since the rewards update went into affect. I constantly get to the page where I have my option to pay for my wings and the message states “payment details invalid, please update and try again” mind you I switched to Apple Pay, physical card and all give that error messages then if you do a over the phone option you miss out on the rewards because there is no option to put “missed points” do better wingstop.
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Their food is so good!
I know for one being a picky teen it’s kinda hard cause I never really find the food I like, but Wingstop is SO GOOD! My cravings are satisfied! Five stars.
Bad App
Can’t use anything, Evrrything is slow and sucks, took me 20 minutes to place a simple order, had to constantly close and reopen the app. iphone 15 pro w 5g data so i’m not the problem. The app is butt and needs to be made better.
Poor design
If you order through the app I would imagine you get points, but the redeeming your code option is completely broken. I can type in my receipt code but the keypad stays up blocking the submit option.
Something is wrong with the app
I could never order food through the app. It always gives me problems with whatever card I use.
Horrible App update
Ever since the new rewards update I haven’t been able to place mobile orders. There are rewards and offers I can’t take advantage of because the app won’t let me place orders. I deleted the app, re downloaded and still nothing. I tried it on my husbands phone and same thing. I call the stores to place phone orders and inform them of what’s going on and they say they can’t help. What’s the point of having special offers or rewards if the store can’t honor them and the app is horrible ? I’ve tried creating new accounts with new emails new phone numbers and same thing, I can’t place orders online at all so frustrating.
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Untrue
The app says they close at 1:00. They close a lot earlier. Spent 20 minutes putting in an order due to the app continually locking up. Never could put in an order.
Wingsnob is open though. Their app works perfectly.
Thanks Wingsnob.
Wingsnob is open though. Their app works perfectly.
Thanks Wingsnob.
Dih
This app is so freaky 🙅🏿♂️🧢😛😛
Favorite wing spot ever!
They never did me wrong. My favorite restaurant and food!
NO FUNCIONA
LA APP NO FUNCIONA CUANDO SE ABRE DICE ERROR. AREGLEN ESO.
not working
app wasnt working after i tried multiple times!!! i even waited hours before trying again and it still didnt work
Up charge on fries now (substitution)
Well now there is an up charge on fries now substituting out the vege sticks. One of the main reasons I substitute for the fries is because the inconsistency portions of the veges you get and it’s just been less and less portions. After noticing this Wingstop just may not be worth going to anymore or at least not on my dime.
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terrible
app doesn’t ever work when you need it to.
Can’t Pay
Every time you make an order and go to pay, it tells you to if can’t be processed. It doesn’t matter if you’re using Apple Pay or manually entering your card information. This app and their website payment processor is trash.
