Loved it once upon a time
Been 5yrs since last update of the app. There , enough said but if u wanna read another unhappy paying customer in 2026…? Here:
10+ yrs ago it was on top of its game especially all the innovations. Than it fell into the dark abyss..wandering in the shadows..not dead.. but might as well. Functions started to drop, brands left (Honeywell, chamberlain) for me. The hubs always not working, lights unresponsive, yet I still pay $5.99 cause it’s been years and don’t know how to start new especially since old devices are obsolete but still working fine. If u have options..RUN and never look back. Cause there’s nothing but frustration here. Save yourself cause the rest of us probably die here.
10+ yrs ago it was on top of its game especially all the innovations. Than it fell into the dark abyss..wandering in the shadows..not dead.. but might as well. Functions started to drop, brands left (Honeywell, chamberlain) for me. The hubs always not working, lights unresponsive, yet I still pay $5.99 cause it’s been years and don’t know how to start new especially since old devices are obsolete but still working fine. If u have options..RUN and never look back. Cause there’s nothing but frustration here. Save yourself cause the rest of us probably die here.
Show more
Not right product or technology
I wish I can give Zero stars for this company, the product hub, and their mobile app.
If you have purchased the hub, I will suggest you to return now and explore the other products in market instead of this hub. I purchased couple of years back and it never worked as expected. I tried contacting their support and they have very standard answers instead of helping to debug the issue. This is dead investment to purchase the hub and lights. On top of that, they have started the subscription for the same functionality, which was free earlier. After their subscription model, most of the time hub is down or it does not communicate with the app at all. So ended up operating the lights manually. I am throwing this product and exploring other options.
If you have purchased the hub, I will suggest you to return now and explore the other products in market instead of this hub. I purchased couple of years back and it never worked as expected. I tried contacting their support and they have very standard answers instead of helping to debug the issue. This is dead investment to purchase the hub and lights. On top of that, they have started the subscription for the same functionality, which was free earlier. After their subscription model, most of the time hub is down or it does not communicate with the app at all. So ended up operating the lights manually. I am throwing this product and exploring other options.
Show more
Can’t believe they charge 6 a month
They should get rid of charging and bring it back like the original wink was just another star down
Terrible product
Deceiving supplier! Stay away. Says NO sub required on package. App requires U$4.99 monthly fee to
Absolutely garbage!
Do not do anything with this company it is absolutely useless, can’t use anything unless you pay a subscription, i don’t care how “low” the price is it’s ridiculous.
Terrible, greedy company
This is the most greedy company I’ve ever interacted with. DO NOT invest in their eco system unless you want to be forced into paying a monthly subscription. They will tell you that you can use their devices and app locally and that the subscription is only required if you want to control devices that are not connected to your primary WiFi network, but they are dishonest and require a subscription for literally everything but creating an account. You can’t even add a device to your network or active your smart hub without a $6/month subscription. Run away from this company and their products as fast as you can.
Show more
Last update 5 years ago
Wink wants me to pay $5.99 a month just to be able to operate my power strip. No wonder they’re out of business… I wonder what geniuses ran this company lol
Very poor
I’ve had WINK for years and honestly it’s been so unreliable
Application payante
4,99 $/mois
They’ve given up
0 stars. Just tried to revive my subscription to use the app to operate my window A/C and couldn’t get the app to recognize the unit. Customer support regurgitated the steps for me, then finally shared that my mobile phone from wasn’t old enough to transmit the code needed (needs to be iPhone 10 or older). I see the app isn’t been updated in 4+ years. At least they didn’t argue about refunding me. Shameful.
Show more
Could not try provisioning at this time
I always get the error "Could not try provisioning at this time" when I try to connect it with myq garage opener. Its a bug that have been around for a while, I hope you guys fix it soon
Won’t connect
Regardless of wether I try WiFi or hard wired I get device not found. This is garbage if you ask me
Very Difficult To SetUp
I’ve been using Wink since 2015 and liked it for the most part. Now, it’s very difficult to set up products with your WiFi.
I have most of my smart devices here, but am considering using another app. It’s simple and the monthly subscription is reasonable, but it’s not really worth the trouble.
I have most of my smart devices here, but am considering using another app. It’s simple and the monthly subscription is reasonable, but it’s not really worth the trouble.
Scam
The biggest scam ever I’ve been paying 6$ a month for 2 years as almost a donation without any service and it’s my own fault … I am going to elevate my issue or consult with the proper consumer advocate people to take legal action against them soon !
Worst app
Just says login but I can’t find we’re it say’s make a account
Bye bye Wink
Today, I finally say goodbye to a device whose service is constantly out, for days! And for which I no longer have to pay anymore, thousands of better devices with service free of charge!!! Wink should really rethink its service scheme! Bye bye!! 👋🏻
Garbage
DON’T BUY IT. This is the worst app ever! Many far better products available (i.e. Kasa) that need no subscription. Doesn’t even deserve a 1 star rating, but had to give one to write a review. Garbage!
Failure
It doesn’t let me add anything to the app. Useless.
Total junk
Not reliable useful
Horrible
No innovation, product only works 1/3rd of the time. Last couple of days some Home Sitter service constantly and randomly turns my lights off and the app is SO poor and broken you can’t even access the section of the app where the home sitter settings are displayed. Screen churns trying to access it on the app then just gives up and shows a blank screen. Spend your money and time somewhere else … AVOID!
Show more
