Wisenet mobile User Reviews

Wisenet mobile
Wisenet mobile
Hanwha Vision Co., Ltd

Customer Experience

Positive experience9.7% of reviews
Neutral4.6% of reviews
Negative experience85.6% of reviews

~ Based on 195 written reviews from the US App Store.

What users say

Is Wisenet mobile Safe?

Wisenet mobile does not appear safe based on available data. AppsHunter Safety Score for Wisenet mobile is 35/100.

This assessment is based on 257 user ratings, with an App Store average of 1.6/5.

Safety Analysis

12.5% of ratings point to a safe experience
2.3% of ratings suggest some concerns
85.2% of ratings point to a risky experience

~ Based on 257 App Store ratings for Wisenet mobile.

Is Wisenet mobile Legit?

Wisenet mobile appears to be a legitimate app. AppsHunter Legitimacy Score for Wisenet mobile is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

녹화재생 안보임

녹화재생 시간이 오류나고 재생이 안됨 ㅜㅜ

Latest update caused havoc (review changed to 4 stars)

Update: Looks like the latest update fixed the issue. Thank you!

Old review: The latest update on this has completely ruined the ability to accurately scroll through different times throughout the day. Each time you go to a date it now jumps forward an hour or two automatically. Please fix this.

Functionality is very poor

I have had this app on the iPhone to watc access two camerasfor over two years, and I have never been slightly satisfied with it. Freezes all the time : zoom in, switch between the cameras, change speed of viewing, scroll back, just looking at it causes freezing. In order to use it after closing the app I have to do a hard close and restart.
After the last update a couple of weeks ago it got even worse, although I thought it was not possible. Now when I try to view an event I switches one hour forward , and it is not possible to view.
I’ve spent thousands of dollars on this ADT system, and I think I just have to count my losses and replace this junk with something else.
Absolutely do not recommend this app and system.
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Time tracking issue

I’ve confirmed the time on the recording unit is accurate proper daylight savings period. The video on the app is displayed accurately when in live view but when searching using the time bar, the replay is always one hour later than what I selected.

Mobile app not working

This app has been incredibly disappointing. It’s currently disconnected and you can’t do any kind of a check on the system with the mobile app. You have to go to the monitor next to the server. It went down four or five days ago. We were never informed and we’ve been told by ADT that they won’t let us know when it comes back up. We’ll just simply need to figure it out
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Scam

Dont give ADT your money for this it’s not going to work it is always messing up the adt people can’t fix it they tried 4 times doesn’t alert right and the app just flat out doesn’t work for me no videos from my house cameras load it’s a scam! DONT PAY FOR THIS SYSTEM! seriously I wouldn’t be surprised if there is a class action lawsuit one day for all the wasted money to them and ADT. Get a Ring or Blink instead no google nest either.
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Worst of the worst

I feel completely duped by ADT and this pathetic system. The camera quality is terrible, and on top of that, the software has one of the most ridiculous, frustrating interfaces and functionality I’ve ever used. I strongly recommend avoiding it.

Lags or just doesn’t work

This app needs an update. Last one was two years ago.
Allow half an hour to access footage.
The areas monitored sit there black screened whole play button does nothing.
Sometimes it works well.

Down another star

It hasn’t improved since last review and no developer response
😩

GARBAGE!!

Good luck getting this set up; and God forbid you have to reinstall the app if you get a new phone. WORST SYSTEM EVER

Stops working a lot

I can never get this to work. Device always disconnects

Garbage

Horrible app. Hasn’t worked in over a week for me.

Garbage

Don’t waste your money on this garbage

Useless

I used to use an for my Wi-Fi camera that was fantastic. The app worked flawlessly on 6 cameras that cost less than $50 each. Wisent’s app that I use for my Hanwha Ethernet Cameras crashes numerous time a day. Simple uploading from their QR code from on top of my NVR is a nightmare. When ADT came out and tried to manually enter the information to my device, it took them several failed attempts to synch it. When I asked the technician how he got it to work, he shrugged his shoulders and said “I have no idea”. The Apple devices that I have are 11 & 17.
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Stopped working

The app doesn't work anymore. It won't load the cameras. No matter how many reboots I do it doesn't work.

TRASH APP

Every time I try to check my cameras, it does not work. Every time I open the app I just hope it might work. It works every once in a blue moon how can something be a security system but I don’t feel secure if I can’t check my own cameras, and I have to hope and praythat my cameras will finally show
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Trash

This app is trash. Worked for one fat and then nothing. Both for phone and my camera going in and out. Not going to pay for something I can’t use.

Non funziona bene

Da qualche giorno non funziona piu la visualizzazione delle telecamere. Da un altro telefono funziona

Same connectivity issues

Hanwha needs to address issues with cameras not connecting to app. I have to power cycle nvr daily. Only able to view cams in app 1/10 times I check.

Terrible at loading

Cannot get it to load my cameras hardly ever. No point in having it.