Useless
I have the paid, premium membership that is supposed to have all-access and this app is completely useless. The only content is the magazines and your membership website login does not work for the app, so I can’t read anything via the app. You have to go through the website. The whole membership is actually very confusing because you don’t actually have a member hub, so it is very difficult to access all the features you are paying for.
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Cannot access my subscription
I’ve been trying for months to access my subscription (email and zip code log in) every time I put in my information I get an error that says contact support. The magazine company (Hearst) does not have control over the app, and if you attempt to contact the app developer, their website does not exist anymore. I have to use my browser to access my digital content which is bizarre. Why use a browser when I have an app for that?! FIX THIS LOG IN ISSUE. HAVE PRIDE IN YOUR APP.
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Can’t log in and didn’t receive magazines
I subscribed to the app, content, and magazine last year yet only received one magazine. I can’t log into to update my account without the hard copy magazine number as I no longer have the one magazine I received over the past 13 months. I tried the chat help and was told they couldn’t help me. So, right now I’m stuck with a $35 yearly subscription and no magazines or way to cancel my account.
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Terrible support
Unable to logon and no email for support is responded to. Wish I didn’t spend the $20 on a subscription.
The app is a let down
It’s nothing like how the website operates, whereas I expected it to be a better functioning tool. It’s basically a generic, old school, magazine, that you flip like a grocery ad online.
