Cannot log in after starting free trial
I signed up for the free trial and tried to create an account, and my password was not recognized after. I changed my password twice and still cannot login. I don’t see any information in the subscription email as to how to cancel the subscription before I get charged. When I clicked contact support from the login screen a weird message about Apple Intelligence popped up and then an email window opened that shared details about my iphone. I just want to cancel this.
Show more
Response from developer
We're sorry to hear you've been experiencing these issues. Please reach out to us at trainwithjoan@plankk.com. We will be happy to help you with your login concerns, review your subscription status, and assist with any questions you may have. Thank you and we hope to hear from you soon!
Just ok
Got the 1 month sub. Maybe it’s my iPhone or it’s the way the whole content was shot, but the bottom part is cut off so I cannot see foot positions well
Disappointing
Just signed up for free trial and can’t even open app to begin. Is this what I signed up for???
Only portrait mode?
Straight outta the box….
Love the content but no support
I recently tried to put my subscription on hold but am being told that my password is incorrect so I click on the link to reset it ( which I tried 5 times) no link received. Support finally got back to me after over 24 hours and sent me a new password that doesn’t work. I am now signed out of the app and can’t get back in.
Show more
