Challenge device
I click don’t challenge device and constantly have to recertify my device. Very inconvenient and simple fix if your it department actually does its job.
Now fluctuate my money so I have a better return.
Now fluctuate my money so I have a better return.
Not user friendly
Out of all of the investment apps that I use for either my IRA’s, personal accounts or 401k, this one is the worst. All this app does is basically tell me what my investment balance is.
Cannot log in
Installed this app, attempted login. Received error code. Attempted several more times, making sure user name, password and verification code were accurately submitted. Error code every time. I deleted the app.
Terrible App
Can’t verify to log in. I get an error with no explanation.
Frustrated
Lacking technology!! Get with the program it’s 2023, I shouldn’t have to login 4 different times to view 4 accounts!!
Can’t log in !
I go to sign in get my code and there’s nowhere to click submit ! I deleted and closed the app restarted phone everything. Rep on phone told me to use this app. No wonder it has a horrible rating. You have all this money for fees but can’t make a stupid app work ????
Cannot log in
I put in my user and pass word, it makes me hit a button to send me a security code, then I type it in right. There is not option to like submit the code or some something. You are just stuck staring at the login code screen.
Won’t open my account
I log in with password, you send me a verification code which I type in, and it crashes.
App crashes upon attempting login
I sought an app from American Century to help me view an account change (as I received a notification by email). However, attempting to log into this application, after submitting my 2FA code, I received an unknown error, “NA”. Closing the app and reopening it didn’t help.
The American Century website linked as “Support” on the App Store lists a telephone number (not open 24/7) for “assistance with the website, including log in issues”—but not for technical glitches in the app.
The American Century website linked as “Support” on the App Store lists a telephone number (not open 24/7) for “assistance with the website, including log in issues”—but not for technical glitches in the app.
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Response from developer
Our team has been made aware and working on fixing this problem. -MF
