WSFS Bank User Reviews

WSFS Bank
WSFS Bank
WSFS Financial Corporation

What users say

Top reviews

I do not like the changes

I can no longer make notes for my transactions and I can no longer schedule a transfer for a date in the future. Please bring back these options.

Duración de cheque

Me gustaría que se reflejara más rápido los cheques, normalmente dura un día, pero me han tocado ocaciones en que dura hasta tres

Deposit

Very easy to deposit online

Sucks

I always have problems with my app I have to continuously reinstall it and then sometimes it still doesn’t work. It only works if I go to the website and put on my login information. I even called to see if I was locked out, but I wasn’t. It’s very inconvenient to have to go onto the website to check my balance.
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Been a member for more than 10 years

Excellent customer service fraud on point. Bilingual Service Excel, and as well.

WSFS website excellent

The WSFS website is very easy to work with. It provides everything I need to do in most cases. I love banking with WSFS.!!!

STB

Easy to navigate & so very convenient

Great app

Overall great app, easy to use and reliable. Two improvement opportunities would be 1) that you could access more history, and 2) that you could manage the WSFS credit card on the app (currently limited to just seeing some recent transactions).

On line deposit

Very user friendly

Mobile deposits

The whole point of mobile deposit is to make it convenient for the customer although the deposit limitations makes things extremely difficult where you have to go to bank to up the transaction account and get approvals from bank managers

Alerts

Love the app, but the last few months I have not received notifications when I use my debit card.

Finally

Only took these idiots 10 years longer then everyone else to get a working app I don’t need 3 sign pages to deposit a check.

Login issue

I constantly get logged out on the app and the credentials don’t save. When I then type them in manually, then it says login is invalid and must reset my password. Face ID doesn’t work either. I’ve reset my password NUMEROUS times now and it’s just annoying.

Been with WSFS for 40 years

Best bank, fantastic service ALWAYS!Bonus, they know you, they know your town.

Hello

WSFS has amazing account services and convenient ATM locations.

Good App

It is a good app easy to use. The deposit amount is limited and should be higher, I would suggest $10,000, instead of $3,000. Also, I suggest you provide account and routing number for users while using the app.

App keeps freezing

Always having to update my user ID information and password because the app keeps freezing and says information is no longer valid

Mobile Banking

Great app for deposit s when you can’t get to bank

Irritating

My app keeps kicking me out. It won’t take my Face ID. I can’t get in sometimes I gotta remember my password. I’ve changed my password 20 times because it’s locked me out. When it works, it’s great.

Best Bank Ever

I can’t say enough good things about WSFS and the people at the branches I have dealt with.