WV Connector User Reviews

Top reviews

App crashes on opening

The app has never worked reliably - constant crashes, frequent false notifications. If I didn’t have to use it for my corporate wellness program, I wouldn’t waste my time on this app.

Too many notifications

In the evening, I receive 6-8 notifications all at one time reminding me to sync my data. Needs to be fixed.

I don’t understand. Broken now.

I used to open this every day to make sure my AW is synced with Wellvibe. After the update it says Scan QR code. I don’t know what that means. I can’t get past that screen. Directions would be helpful. What QR code?

Won’t stop notifying me to sync

It asks every five minutes, and I even turned off notifications

Still Not Syncing

I have lots of data from today and the past, but neither the app nor the website are syncing with my fitbit account. All of the information is in my fitbit app and in my dashboard when I check online - Wellvibe online just says “No Data” and the app does not sync anything even though it says it is syncing.
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Useless

Does not sync.

Response from developer

Thank you for your feedback - we’re sorry to hear you have experienced issues with our connector app. We have resolved the issues in the latest update published to the App Store on 3/8/19 (version 1.4.13). Please let us know if you continue to experience any issues.

Does not sync with iPhone

I use this for tracking activity so I can qualify for a healthcare discount at work. Unfortunately it does not sync properly with my iPhone 7, even though it sends me a notification twice a day saying it did. I’ve uninstalled and reinstalled, checked all my settings and nothing. It’s worthless.

Response from developer

Thank you for your feedback - we’re sorry to hear you have experienced issues with our connector app. We have resolved the issues in the latest update published to the App Store on 3/8/19 (version 1.4.13). Please let us know if you continue to experience any issues.

App is terrible

This app does NOT sync correctly with Apple Watch when you use the workout functions. I am always missing 8-10 thousand steps! Terrible app and my workplace uses this for contests. Needless to say I quit the competitions because I could not get the numbers to sun accurately. Terrible.

Response from developer

Thank you for your feedback - we’re sorry to hear you have experienced issues with our connector app. We have resolved the issues in the latest update published to the App Store on 3/8/19 (version 1.4.13). Please let us know if you continue to experience any issues.

Will not sync

The app closes as soon as I try to sync.

Response from developer

Thank you for your feedback - we’re sorry to hear you have experienced issues with our connector app. We have resolved the issues in the latest update published to the App Store on 3/8/19 (version 1.4.13). Please let us know if you continue to experience any issues.

Garbage!

Dies the minute you sync. Joke!

Response from developer

Thank you for your feedback - we’re sorry to hear you have experienced issues with our connector app. We have resolved the issues in the latest update published to the App Store on 3/8/19 (version 1.4.13). Please let us know if you continue to experience any issues.

App crashes everytime sync history with iphone X

Downloaded the app but everytime i request it to sync with my heath data it crashes and closes the app.

Response from developer

Thank you for your feedback - we’re sorry to hear you have experienced issues with our connector app. We have resolved the issues in the latest update published to the App Store on 3/8/19 (version 1.4.13). Please let us know if you continue to experience any issues.