Apple Watch Syncing Is Unreliable
Response from developer
Thank you for sharing this feedback with us. The preferred path is syncing your Apple Watch with the Apple Health app on your phone, and then syncing your Apple Health app with the Wellworks app. Please ensure you are following the steps in our sync guide, available in the app -> main menu icon in upper-left -> Devices -> Sync other devices. It is especially important to ensure background app refresh is enabled for the Wellworks app and that you leave the Wellworks app open, at least in the background, in order for data to sync routinely. If you have followed these steps and are still experiencing sync issues, please call us at 1-800-425-4657 or email us at ww4uappdev@wellworksforyou.com so that we can review your setup in greater detail. Thank you.
Does not work
Terrible App
Won’t stay synced
Update: I’ve only needed to re-sync once this week. I’ll try to leave the app open in the background. Thanks!






