Claim always get deny even there all information
Fix your app/ Claim submitted in the app never get approved . Representative told me to apply manually. If I need to do manually why you claim submitted option in your app that does not work .
Good service
Very helpful to me
Easy to use
Great app- easy to use, quick turn around on reimbursement
Slow/not easy to use/
This app is terrible, you are easily logged out, if you answer a question wrong, you will need to call, reset your password, and reset every question. You can’t do anything thru the app. It all needs to be done via the webpage. Takes forever for them to review claims and deny or accept. Customer service is terrible. The app takes forever to load and if you have to answer a call or look at another app, it will log you out. If I have to use my HSA or FSA with them, I won’t bother opening it. This company is so frustrating that I rather pay taxes than use this piece of junk and that is coming from someone who hates taxes
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FSA
So easy and convenient to use the app. Love it




