myFlexDollars Reviews: Is It Legit?

Customer Experience

Positive experience64.8% of reviews
Neutral3.5% of reviews
Negative experience31.7% of reviews

~ Based on 199 written reviews from the US App Store.

What users say about myFlexDollars

Is myFlexDollars Safe?

myFlexDollars appears safe based on user ratings. AppsHunter Safety Score for myFlexDollars is 90/100.

This assessment is based on 1,092 user ratings, with an App Store average of 4.5/5.

Safety Analysis

86.2% of ratings point to a safe experience
2.5% of ratings suggest some concerns
11.4% of ratings point to a risky experience

~ Based on 1,092 App Store ratings for myFlexDollars.

Is myFlexDollars Legit?

myFlexDollars appears to be a legitimate app. AppsHunter Legitimacy Score for myFlexDollars is 93/100.

Based on 93 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

The worst.

This company requests too many unnecessary steps for HSA\FSA eligible items and takes months to get issues resolved.

App is awful

I can’t find things after I enter them. Frequently get confusing statement and actions. The app is hard to use

Claim always get deny even there all information

Fix your app/ Claim submitted in the app never get approved . Representative told me to apply manually. If I need to do manually why you claim submitted option in your app that does not work .

Good service

Very helpful to me

Easy to use

Great app- easy to use, quick turn around on reimbursement

Slow/not easy to use/

This app is terrible, you are easily logged out, if you answer a question wrong, you will need to call, reset your password, and reset every question. You can’t do anything thru the app. It all needs to be done via the webpage. Takes forever for them to review claims and deny or accept. Customer service is terrible. The app takes forever to load and if you have to answer a call or look at another app, it will log you out. If I have to use my HSA or FSA with them, I won’t bother opening it. This company is so frustrating that I rather pay taxes than use this piece of junk and that is coming from someone who hates taxes
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FSA

So easy and convenient to use the app. Love it

Fee for replacement card

Very disappointed my card is not working and they want to charge a $5 fee for replacement

Great service

Easy to use system

Glitchy. App features reduced.

Absolutely hate this app/FSA account provider. It’s extremely frustrating that you can’t send a message to follow up with a question regarding a rejected receipt or additional info.

1,000 logins

Takes 1,000 ways to get into the account and the team is very slow to pay

FSA account

Very difficult to use and doctors do not like

Mrs Margo

Great job, very simple

Review

Very easy to use app and good communication with customer service

Good

Quick

Easy to use App. Thank you.

This app is very
Easy to use. I
Appreciate the
Ease in which Incan get things done.

Teacher

Wonderful customer service department

Using myFlexDollars

Wonderful ease of use!

Easy to use

Love how easy this app is to use for my parking and medical payments

Awesome

Experience