Slow/not easy to use/
This app is terrible, you are easily logged out, if you answer a question wrong, you will need to call, reset your password, and reset every question. You can’t do anything thru the app. It all needs to be done via the webpage. Takes forever for them to review claims and deny or accept. Customer service is terrible. The app takes forever to load and if you have to answer a call or look at another app, it will log you out. If I have to use my HSA or FSA with them, I won’t bother opening it. This company is so frustrating that I rather pay taxes than use this piece of junk and that is coming from someone who hates taxes
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FSA
So easy and convenient to use the app. Love it
Fee for replacement card
Very disappointed my card is not working and they want to charge a $5 fee for replacement
Great service
Easy to use system
Glitchy. App features reduced.
Absolutely hate this app/FSA account provider. It’s extremely frustrating that you can’t send a message to follow up with a question regarding a rejected receipt or additional info.
1,000 logins
Takes 1,000 ways to get into the account and the team is very slow to pay
FSA account
Very difficult to use and doctors do not like
Mrs Margo
Great job, very simple
Review
Very easy to use app and good communication with customer service
Good
Quick
Easy to use App. Thank you.
This app is very
Easy to use. I
Appreciate the
Ease in which Incan get things done.
Easy to use. I
Appreciate the
Ease in which Incan get things done.
Teacher
Wonderful customer service department
Using myFlexDollars
Wonderful ease of use!
Easy to use
Love how easy this app is to use for my parking and medical payments
Awesome
Experience
Genuinely terrible
Just use your direct FSA card because trying to file a claim for credit card reimbursement is actually disgusting. Had a receipt and letter of medical necessity for a Garmin watch and these guys took over a month and a half, continuously saying in the app id be refunded on whatever date, then that date comes and it gets pushed back another week. Called three times and the workers can only file claims or open tickets for you, you can’t actually speak with anyone to process a claim or discuss problems to be reimbursed. Company is a joke and doesn’t care in the slightest - they’ll take months just to deny your claim.
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Great App
The app is user friendly
Very consistent
Simple approach and easy to use
Easy to use
Easy to use
Easy to use
Very easy to get reimbursed for my medical expenses
