X World Wallet User Reviews

What users say

Top reviews

Do not open an account with these people

They will close your account by any activity and their customer service is horrendous. Please download Revolut which has far better benefits than this company.

DON’T SIGN UP!!

They will close your account after depositing and say it’s because you broke their terms and conditions but they never say exactly what you did. Then make you jump through hoops to get your money back. IT’S ALL A SCAM!!!!!

New Account

No sign up

Worsted financial institution ever

I’ve been on this earth since 1973 an never in my life had a“”financial institution like this “” Hello any one that is reading this please follow the comments DO NOT install the app and give it your personal information , after your account is open 2 to 3 weeks after you were going to experiencing bad experience with this financial institution and their customer service is garbage like a garbage truck it stink
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Account

It said failed to create account

Useless card

This card has no use as nobody accepts it. I call customer service to complain about how every time I try to use it, it prompts for a pin and there’s supposedly no pin required. I’ve tried to use it for simple things like Apple Pay and it can’t even be accepted there for app purchases Lol. Useless card; it’s a wannabe Revolut card. Don’t waste your time
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3.00 Dollar Fee

Meh, I’m not sure about this yet, as it charges a monthly 3 dollar fee.

Add other travel currencies

Please add these currencies to your list of current currency accepted: Taiwan, Japan, Hong Kong, Singapore

Scam

They closed my account and won’t return my money. They said I used the account not within their rules. I used it to buy on Amazon. It’s my money and they will not return it.

Absolute trash

Like the other reviews have stated, they close accounts randomly and give you no answers about how to access your funds. Do not deposit money here unless you want these people to play games.

Im trying to put my cash app debit

trying to put my cash app and it seems that this app only wants your debit fr the bank it’s weird because it didn’t work with my cash app debit but it worked with my chase debit suspicious and weird

I WANT MY MONEY BACK

👎 Everything worked perfectly well until it’s not. I didn’t receive your money back after my account was blocked.

My account was restricted on Nov 27, 2023 and I lost access to my money. The customer service even stopped replying to my emails. This is a SCAM and worst app on the planet.

Horrible

Locked my account for using Apple Pay. Now my money is stuck on there and my account is suspended. I WOULDNT SUGGEST USING THIS APP

Terrible experience

I was going to open an account in this company because they told me that it was the best and that I had good banking security so I took on the task of opening an account with them but it turns out that for pathetic reasons they suspended my account this was very insulting and annoying and discriminatory
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DO NOT DOWNLOAD REAL SCAM

I don’t want to explain my story with them, but They will block your account for any reason, and lie to you because of suspicious transaction which you will see your self that it’s just normal everyday transaction. They don’t like cash app because they do not get money out of it. Every penny you deposit you will have to pay a fee for it. If your account is closed you will not get your money they will ask you to contact the financial institutions which you used to deposit the funds to claim the remaining balance left in this stupid bank. Which your financial institution may not do. No checks or refund will be issued from their side. They have my money until today. That’s fine. Do not which the worst for your enemy but for them they will go bankrupt. Developer team don’t respond to this and lie here that you will reimburse simply call your unprofessional customer service that can even read a bank statement. #Xworldwalletscam I can’t wait a lawsuit against you
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Response from developer

Hi, Gmougan99. Our decisions to close an account are not made lightly. Loading your X World Wallet account does not charge a fee when loading from your bank or direct deposit. If using a debit/credit card, then a convenience fee is charged. If you have funds in your account, please contact us at 1 915 900 7389 so we can come up with a solution for your funds to be returned. We look forward to hearing from you.

Fraud

This is completely Fraud and they hold Your mOney without your permission ..they Are Money

THIS IS A SCAM

I had over 200$ dollars on my account I haven’t opened the app in a few days I woke up this morning to pay a few bills and my account had a temporary block so I called the customer support and they have told me my account was fraud and they have closed my account I was using this bank as a savings account but they stole all of my money even to my rent money when I called and talked to the customer support they seem to be highly aggressive and acted as if they were annoyed of me calling PLEASE DONT DOWNLOAD THIS BANK THEY WILL STEAL YOUR MONEY
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Response from developer

Hi Tadoe, any decision to close an account is not taken lightly. Funds will always be returned to the customer. Please, call us at 1 915 900 7389 so we can assist you with this matter.

Bad

I had a disappointing experience with the X-World Wallet. They closed my account just a few days after I deposited money into it, and instead of returning my funds with a check or a straightforward process, they claimed to have sent the funds back to the merchant. This left me frustrated and puzzled. Overall, their customer service and handling of account closures need significant improvement.
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I hate that app

I can’t use my account, the support don’t help me and my money is stock, is no about the money is about the service is horrible “don’t use it” I gonna close and delete my account”

The worst customer service EVER

Actually, they don’t have a customer service they’re slower than a freaking turtle. The card gets declined in pretty much all the retailers. This card is not for the United States a lot of problems all the time with the transfers from the bank with the customer service with an actually bank with the Apple Pay only problems stay away if you want Peace of mind guys.
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