Payments not going through
On multiple occasions I submit payment and it goes through but then doesn’t process and I end up have to pay late fees because I didn’t catch it on time
Cashing in on auto pay
I set up autopay and I keep getting late fees from missed payments. I keep calling in and they say they will credit me, but they never do.
Should Be Free to pay my bill
This should be a free service whether I use autopay or not just like every other bill that I pay online.
Great/Easy
Easy to use!
Auto Pay
Auto Pay multiple days late did not process 5 days before due date as inputted and requested
Love it
It is so easy to make payments and update payment methods.
Takes to long
I pay it and it takes 5-6 days to withdraw
So easy, even I can use it
Once the app and payment options are setup, paying your bill is as easy as a few clicks.
Poor design
I feel like the layout isn’t as simple as it should be. The multiple email sent afterwards is unnecessary and just irritating.
Easy
Easy
What happened
Technical problems. Bills did not get submitted last month
Payments
Really Easy and Fast 👍 l Loved 💜
Worst company ever!!
Worst company ever!
Doesn’t allow payments
This app is terrible doesn’t allow you to pay
Love the ease of payment now
App is very user friendly. Love not having to physically go to the payment office every month
Amazing app
Really good app for payment
Ripping people off
$7 fee to pay your water bill.. enough said
Maria
Fácil y rápido
Fee
There shouldnt be a fee to pay a bill on our own.
Terrible
I had to put my card information five times before it would work. I ended up deleting any cards that I had set up to make auto pay, then inputted all the information again before it would finally work.
