Y User Reviews

Y-12 Federal Credit Union
Y-12 Federal Credit Union
Y-12 Federal Credit Union

Customer Experience

Positive experience60.4% of reviews
Neutral5.7% of reviews
Negative experience34.0% of reviews

~ Based on 106 written reviews from the US App Store.

What users say

Is Y Safe?

Y-12 Federal Credit Union appears safe based on user ratings. AppsHunter Safety Score for Y is 96/100.

This assessment is based on 4,289 user ratings, with an App Store average of 4.8/5.

Safety Analysis

94.8% of ratings point to a safe experience
1.6% of ratings suggest some concerns
3.7% of ratings point to a risky experience

~ Based on 2,958 App Store ratings for Y.

Is Y Legit?

Y-12 Federal Credit Union appears to be a legitimate app. AppsHunter Legitimacy Score for Y is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Y12 app

Great app

Y12 Member

Great App

No reviews

No reviews please..

Internal transfer

So fast , easy and accurate

Financial Peace

Y12 makes the overall banking experience peaceful. Whether you are in the season of life for needing a loan, season of savings, or just routine financial transactions…Y12 is equip to assist.

I love y12

There help me build my credit!!!

Not just a bank

Y-12 FCU isn’t just a bank, There employees at Clinton Hwy can get whatever banking needs done.

Switching banks ASAP

The app is terrible compared to first state financial. There should be an available balance and a pending balance based on what is coming out. I've never been seen a banking app without this feature.

App Review

👍

What happened to mobile deposit?

Logged in to the mobile app today, and the mobile deposit option is missing. Why? Very inconvenient.

Edit: Found mobile deposit hidden in a menu. Not sure why they removed it from the bar on the home page.

Doesn’t work properly

Cannot pay mortgage on the app. Paid in person then the app says I’m past due. Cannot pay towards the principal.
Super sketchy

Easy

I love the Y-12 FCU app. Makes it so easy to check your accounts and make transfers any time of the day or night

Review

Where it shows the Loans you have, it should show your exact amount of the bill
Not what the bank wants you to pay!
If my loan bill is $250.36
For the month
The app says total amount owed $15
Just because I get ahead

Memo line for mobile deposit

Since the rollout of the new app I have talked to several people and sent emails, but no one seems to have the power or knowledge to add the memo line back in to the mobile deposit feature. It was in the old app, but now seems to be an impossibility to put back. I’m learning to live with the incompetence. I’m weary from chasing this elementary task.
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What happened?

I loved this app and last week there was an update and now it’s very hard to navigate and pretty ugly. I used to use it all the time but now I don’t even want to open it. It is very user unfriendly all of a sudden.

Mobile Deposit

I don’t think it is fair that you have taken a way my mobile deposit, I think this is unfair as my husband has cd’s with y12. I would like for you to consider adding mobile deposit back to my account. Thank you in advance

Best place to bank

I have accounts at a couple banks. Only opened the one at Y12 to finance a vehicle. That was the best banking move I’ve ever made. Two cars and several loans later I still praise the services from Y12. Never had a bad experience from any of their locations.

Excellent service

Love this service

Y-12

Best banking app

Horrible Paymemt Methods

Ok I am going to be flat honest you guys really should get internal Zelle Portal like Chase Bank it makes it so much easier and more people have that. The internal pay a person is not easy and there is no way to change the security question or find the answer, also when trying to do an internal transfer I can’t add anyone’s account even though all the information is correct. Please make it simpler or something better.
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