Yami User Reviews

What users say

Top reviews

NOT RECOMMEND

Very disappointed with this company. The product quality is extremely poor, and items frequently arrive damaged. On top of that, they refuse to issue refunds, even when there are clear quality issues. I would not recommend buying from them.

會根據你的偏好跟歷史提供服務

我喜歡

Shipping service is poor

Used to be good service but recently YAMI started to use Amazon Shipping, my package is going all over the places and take forever. Will try to use other online store to avoid the running around!

Love Yami

I’ve been ordering from Yami for several years and have had consistently great experiences. Their app works well, the customer service has been good the few times I’ve had to reach out over the years, and the shipment times are crazy fast.

Well done!

I don’t usually write reviews, but I must compliment Yami on how efficient and attentive they are with their orders.

The ordering process is easy and my deliveries always come swiftly. They have a large variety of products and I can feel the care and thoughtfulness put into every little detail (even the packaging). Just wanted to put it here for anyone considering if they should order from this platform! ⭐️
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平台可以,物流快递有改善

买东西很方便,界面清爽,最近物流快递改善了很多,基本没看到寄错的情况了,挺好的

Questionable products

The quality of the products are suspicious

家的味道

自从有了你,让我没有那么想念家乡的味道(づ¯³¯)づ💕

Horrible customer service

I asked if they can credit my refund as gift card balance when a package is damaged and undeliverable. Without permission from me or any explanation, they refunded to my original payment method. I wanted to verify to decided if I want a replacement sent or getting a refund but never given the opportunity. Their tone of voice is very impolite and ignorant even when I asked a question politely. My advice is: if things go smoothly and you don’t need to deal with the horrible customer service, you might be fine. But if something comes up, anticipate rude customer service and getting nowhere with your request.
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미국에서 한국제품&일본제품 한번에 쇼핑!

미국에서 일년에 한 번 한국 갈 때 일본도 들려 뷰티제품이랑 간식 사들고 왔었어요. 야미를 알기 전까지는요!
이제 그런 압박없이 캐리어 채워오지 않아도 되고 필요할 때마다 소량 주문하면 되고 특히 일본 간식이나 소화제같은 것도 팔아서 너무 좋아요! 가성비나 편리함에 있어 매우 추천✨

想啥能找到啥

真好,就是比tb贵好多啊

Good

Goof

Japan U -HIN@JAPAN

Don’t order from Amazon them you will be charged a duty fee and then DHL will charge the same duty fee before they deliver the package.

5Stars

Consistent with fair prices, discounts that you can actually use, and free shipping options

Good

Very fast delivery

The new update that was released yesterday break the accessibility

The new update released on March 7th break the accessibility. Instead of reading out the items in Chinese, it read the items instead. I would like to see the app improve the accessibility a bit

Their website redirected me here without my consent.

你们有病啊

Works until it doesn’t

There is a bug at checkout where items that I try to buy don’t actually make it into the order and get put back into the cart after payment. Contacted customer service and they can’t duplicate the error and told me to replace my order and they would give me “points” instead of refunding shipping and to make sure I actually put the items in my cart. Like I enjoy making up these kinds of stories for fun. 😂 Update- developers
told me to
Email customer service….
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Works until it doesn’t

There is a bug at checkout where items that I try to buy don’t actually make it into the order and get put back into the cart after payment. Contacted customer service and they can’t duplicate the error and told me to replace my order and they would give me “points” instead of refunding shipping. Like I enjoy making up these kinds of stories for fun. 😂
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第一次买

产品多元化,不错