Yami User Reviews

Customer Experience

Positive experience53.7% of reviews
Neutral6.5% of reviews
Negative experience39.8% of reviews

~ Based on 216 written reviews from the US App Store.

What users say

Is Yami Safe?

Yami: Shop All of Asia’s Best appears safe based on user ratings. AppsHunter Safety Score for Yami is 98/100.

This assessment is based on 44,803 user ratings, with an App Store average of 4.9/5.

Safety Analysis

97.8% of ratings point to a safe experience
1.0% of ratings suggest some concerns
1.2% of ratings point to a risky experience

~ Based on 44,803 App Store ratings for Yami.

Is Yami Legit?

Yami: Shop All of Asia’s Best appears to be a legitimate app. AppsHunter Legitimacy Score for Yami is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Awesome!!!

Love this app!!! They have so many nifty lil things on there, and I love the Asian foods and drinks! So yummy!!!

Can’t find customer service link and no country of origin in product descriptions

I got my first order and the box was dumped in my garden instead of the front porch just steps away. I could not find customer service info anywhere from the app to let them know about it. There is also no info about the country of origin on any products, which makes shopping difficult. However there are quite a few hard to find products available.
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Amazing

The prices are amazing, the customer support is quick and reliable, they helped me with an order a while back they responded within the day.
Also the products are vast I primarily get snacks but the candles are pretty great well

I love Yami

I’ve been using Yami for years, my orders usually come within 4 days. Great prices for skincare, and the widest variety of groceries from all across Asia. They always have new seasonal/ holiday items 🧡I always order a ton of soymilk, chi sparkling water, snail noodles, cakes, coffee, shampoo, and sunscreen
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Great E Commerce

I love the vast selection of products.
Super fast shipping & excellent packaging!
I got rid of Amazon & said hello to Yami

NOT EASY RETURN

Do not believe the "easy return" claim advertised by this app. The actual process is incredibly frustrating and designed to make getting a refund nearly impossible. Customer service takes far too long to respond and just repeats the same unhelpful scripts. Treat everything you buy here as final sale.
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NOT RECOMMEND

Very disappointed with this company. The product quality is extremely poor, and items frequently arrive damaged. On top of that, they refuse to issue refunds, even when there are clear quality issues. I would not recommend buying from them.

會根據你的偏好跟歷史提供服務

我喜歡

Shipping service is poor

Used to be good service but recently YAMI started to use Amazon Shipping, my package is going all over the places and take forever. Will try to use other online store to avoid the running around!

Love Yami

I’ve been ordering from Yami for several years and have had consistently great experiences. Their app works well, the customer service has been good the few times I’ve had to reach out over the years, and the shipment times are crazy fast.

Well done!

I don’t usually write reviews, but I must compliment Yami on how efficient and attentive they are with their orders.

The ordering process is easy and my deliveries always come swiftly. They have a large variety of products and I can feel the care and thoughtfulness put into every little detail (even the packaging). Just wanted to put it here for anyone considering if they should order from this platform! ⭐️
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平台可以,物流快递有改善

买东西很方便,界面清爽,最近物流快递改善了很多,基本没看到寄错的情况了,挺好的

Questionable products

The quality of the products are suspicious

家的味道

自从有了你,让我没有那么想念家乡的味道(づ¯³¯)づ💕

Horrible customer service

I asked if they can credit my refund as gift card balance when a package is damaged and undeliverable. Without permission from me or any explanation, they refunded to my original payment method. I wanted to verify to decided if I want a replacement sent or getting a refund but never given the opportunity. Their tone of voice is very impolite and ignorant even when I asked a question politely. My advice is: if things go smoothly and you don’t need to deal with the horrible customer service, you might be fine. But if something comes up, anticipate rude customer service and getting nowhere with your request.
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미국에서 한국제품&일본제품 한번에 쇼핑!

미국에서 일년에 한 번 한국 갈 때 일본도 들려 뷰티제품이랑 간식 사들고 왔었어요. 야미를 알기 전까지는요!
이제 그런 압박없이 캐리어 채워오지 않아도 되고 필요할 때마다 소량 주문하면 되고 특히 일본 간식이나 소화제같은 것도 팔아서 너무 좋아요! 가성비나 편리함에 있어 매우 추천✨

想啥能找到啥

真好,就是比tb贵好多啊

Good

Goof

Japan U -HIN@JAPAN

Don’t order from Amazon them you will be charged a duty fee and then DHL will charge the same duty fee before they deliver the package.

5Stars

Consistent with fair prices, discounts that you can actually use, and free shipping options