Yango taxi and delivery User Reviews

Customer Experience

Positive experience59.4% of reviews
Neutral4.6% of reviews
Negative experience36.0% of reviews

~ Based on 1,403 written reviews from the US App Store.

What users say

Is Yango taxi and delivery Safe?

Yango taxi and delivery appears safe based on user ratings. AppsHunter Safety Score for Yango taxi and delivery is 96/100.

This assessment is based on 126,765 user ratings, with an App Store average of 4.8/5.

Safety Analysis

95.9% of ratings point to a safe experience
1.7% of ratings suggest some concerns
2.4% of ratings point to a risky experience

~ Based on 126,765 App Store ratings for Yango taxi and delivery.

Is Yango taxi and delivery Legit?

Yango taxi and delivery appears to be a legitimate app. AppsHunter Legitimacy Score for Yango taxi and delivery is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

You need jesus

You guys need jesus in the way you hike up prices for a short distance trips.

Yango drv sugat

Friendly driver

Do not buy the Yango plus subscription

Developers are disgusting, when asked how to cancel my subscription they ask me to download a different app and then cancel my subscription.
I’ll make sure to never use this app for such behaviour.

Its good

Good prices except when its night , then its very expensive

The app is not as reliable as the drivers

I really enjoy Yango. It has been very helpful and I think it’s better than many of its competitors. However, lately for no reason at all, it will simply stop working. It can’t find my location. I can’t find a driver and on the off chance that I do get a driver the map will not update and eventually crashes so that I cannot see where we’re going or even ask for help if I needed it.. I don’t know what the bug is, but it’s pretty bad.
Show more

Unserious customer service

Your customer service sucks ..

Excelente conductor

🥰🥰🥰

Bad site

Your app and your location is very bad 😏

Luis

Very Professional

Fraudulent

The app is such fraudulent as it accepted the ride at 103/- and when it reached to client without any sort of delays in waiting time or anything as such, the client had to pay 170/- these sort of apps should be disallowed or strictly be monitored in terms of pricings.

Over charge

I would not recommend using yango especially in peak hour times on Sunday when you start the ride it will show 1 fair and once you finish the ride that same fair will be 5 times the original fair dodgy company and doggytactics.

Bon propre et disciple

Merci Yango et le conducteur

Dont use it if you are in Morocco at least

Reckless drivers, lazy support, and dont think about getting a refund if you payed by card they will simply wont send back the money a big waste of Money Energy and Time

Excellent Prompt Efficient Service

Would use again.

Best

Driver

Professional Driver

He’s so professional driver I was happy with his service.
Thank you!

Awful Customer service / Scammy platform

I was charged 145 DHS on my Visa card for a ride that only cost 30 DHS because the driver failed to close the trip after dropping me off. When I contacted customer service, I was initially told by a representative named Ayoub that the refund would take 3 days. However, after those 3 days passed, another representative, Habiba, told me it would actually take up to 30 days and advised me to contact my bank instead. Receiving conflicting information from customer service was extremely frustrating.

This platform needs to be much better organized. The drivers are unreliable, and the customer support is even worse. I do not recommend this service, and I will never use it again.
Show more

É preciso melhorar o treinamento dos motoristas

É importante preparar melhor os motoristas. Muitos ligam muito antes de chegar ao local de recolha e tentam negociar um preço diferente do que está estipulado no aplicativo. Isso prejudica a experiência e a confiança no serviço. Espero que esse comportamento seja corrigido.

Vehicle Revoew

I am an avid user of YANGO services.
My experience and observation lately is that out of 10 vehicles I order, 9 of them are very old and tattered vehicles.
And also whenever I opt for the comfort rides with the hopes of getting a decent vehicle, I will have to wait for a longer time and even then mostly I never get a driver picked and I have to revert to the economy rides.
This is very disturbing and inconvenient since at time I order the ride to locations that will hurt my reputation based on the vehicle I used.
Please address this issue because it did not use to be like this
Thank you
Winifred
Show more

Love it

I love YANGO!! It’s perfect for visitors

It’s safe and secure