Yango User Reviews

What users say

Top reviews

Dont use it if you are in Morocco at least

Reckless drivers, lazy support, and dont think about getting a refund if you payed by card they will simply wont send back the money a big waste of Money Energy and Time

Excellent Prompt Efficient Service

Would use again.

Best

Driver

Professional Driver

He’s so professional driver I was happy with his service.
Thank you!

Awful Customer service / Scammy platform

I was charged 145 DHS on my Visa card for a ride that only cost 30 DHS because the driver failed to close the trip after dropping me off. When I contacted customer service, I was initially told by a representative named Ayoub that the refund would take 3 days. However, after those 3 days passed, another representative, Habiba, told me it would actually take up to 30 days and advised me to contact my bank instead. Receiving conflicting information from customer service was extremely frustrating.

This platform needs to be much better organized. The drivers are unreliable, and the customer support is even worse. I do not recommend this service, and I will never use it again.
Show more

É preciso melhorar o treinamento dos motoristas

É importante preparar melhor os motoristas. Muitos ligam muito antes de chegar ao local de recolha e tentam negociar um preço diferente do que está estipulado no aplicativo. Isso prejudica a experiência e a confiança no serviço. Espero que esse comportamento seja corrigido.

Vehicle Revoew

I am an avid user of YANGO services.
My experience and observation lately is that out of 10 vehicles I order, 9 of them are very old and tattered vehicles.
And also whenever I opt for the comfort rides with the hopes of getting a decent vehicle, I will have to wait for a longer time and even then mostly I never get a driver picked and I have to revert to the economy rides.
This is very disturbing and inconvenient since at time I order the ride to locations that will hurt my reputation based on the vehicle I used.
Please address this issue because it did not use to be like this
Thank you
Winifred
Show more

Love it

I love YANGO!! It’s perfect for visitors

It’s safe and secure

Location issues

Some locations do not show on the map

Awful App

Slow, cluttered and completely unrealistic with waiting times

Comfort and security

It’s a hundred percent secured and the comfort is perfect

Rude rider called Frimpong. With the registration number M25GE1695

Never order from this people. Bad services. Unprofessional and rude riders. As a matter of fact I’m gonna sue this company.

High prices during peak hours

During busy time, its even more expensive, especially in the morning around 10 or 11 when everybody is heading towards college and work

Ride

Affordable, convenient and safe

Bon conducteur

Conducteur recommandé fortement car très serviable et communicatif

Excellent service

Driver is very polite and drives carefully.Car is clean…..

From uk

Amazing driver very kind knowledgeable

No good for foreign sim

Tried installing the app with a foreign number but an error came up. No other option exist to help install the app. Left with no choice but to buy a separate physical sim card.

Excelente conductor

Muy responsable amable y respetuoso recomendado

Best ever

He is the best guy ever.