Great service!
Servicio
Unprofessional
A driver claimed that he could not come to my location, but he refused to cancel the ride himself, apparently to avoid affecting his driver rating. I also refused to cancel because it was not my fault.
Instead of canceling the trip, the driver later marked himself as “arrived” even though he never picked me up, waited briefly at distance, drove away, and I was charged for the ride.
To make matters worse, I reported this incident to Yango’s local customer support, but they completely ignored my complaint and took no action. There was no meaningful response, no investigation, and no refund.
This is an obvious abuse of the platform and an unfair practice that punishes customers for the driver’s actions. Yango should prevent drivers from manipulating the system this way and provide better protection for passengers against fraudulent charges. Until both the driver behavior and the lack of customer support are addressed, I cannot recommend this app.
Great
Buen servicio
Ali shabbir
Good condition of the car good a/c working comfortable cool
Wish to ride again in Yango
Proper service
Sam
Service
Response from developer
Hi there! Were glad to know that you enjoy our service😊
Водитель
Response from developer
Здравствуйте! Приятно читать ваш отзыв✨ Спасибо, что делитесь своими впечатлениями❤️
You need jesus
Yango drv sugat
Do not buy the Yango plus subscription
I’ll make sure to never use this app for such behaviour.
