Yap is a SCAM beware! They steal your money
My account has been locked for 6+ months and Yap has stolen my money. I email them practically every week and my emails are ignored and not replied to. It’s nearly impossible to get through to someone on the phone. The couple of times I got through to a person they ask me to resend KYC documents which I have sent multiple times with everything they asked for. My last call in December they told me they’re closing my account and sent me a closure form to receive my funds, the closure form says they will liquidate my funds - I do authorise Yap to liquidate my funds!! If I do not receive a response to this review then I will be reporting to the police and regulators for fraud along with all the proof of my ignored correspondence.
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Won’t create account
I tried to create an account a few days ago and apparently I am 59,295th in line. This position hasn’t changed since i signed up.
Very disappointing.
Very disappointing.
Where is my money???
Why can I not open my account? Always says error occurred, why???? I've been calling the costumer service but no kne cares to call back even though they gave you that option! They will make you hold the line forever!!! Unacceptable!
Response from developer
Hello, thank you for messaging us, let’s get this sorted for you asap. We need a few details to do this, so please email us at heretohelp.uae@yap.com with your name and registered phone number. Once this is done, Customer Support will contact you within 24 hours.
Can I deposit cheques
Can I deposit cheques
Waste of time
Worse banking account ever!
Whoever signed up last year were lucky enough because now it will keep you in a queue for ages and the number doesnt change at all! When you contact them they say its due to high number of requests, thought i will wait but its been 2 months and still nothing.
Whoever signed up last year were lucky enough because now it will keep you in a queue for ages and the number doesnt change at all! When you contact them they say its due to high number of requests, thought i will wait but its been 2 months and still nothing.
Response from developer
Hello Hnyyybbbb. We seem to be in demand at the moment, so we’ve placed every new sign up in a queue! We appreciate your patience as we try to speed things up. Please make sure we have everything we need to set up your YAP. We aim to get you a YAP account very soon.
