Doesn’t work
I have downloaded and reloaded and it still doesn’t work.
Doesn’t work
For several days I have tried reloading and it still refuses to come up. If YMCA wants people to use the app, they need to get it to work or just start using the cards again.
App
My app is still not working I have done everything to get it to work . It worked last week but I can’t get it to open up at all . Such a pain
Doesn’t work
Worked until about a week ago. Wasn’t a particularly good app to begin with, but we were forced to use it.
Awful. Can’t even login
After reading other reviews, I didn’t even want the app to start with. Unfortunately, the old app the Y had stopped working. All it would do is refer me to a new app. First issue - The new app it linked me to wasn’t even the right one. It was egym. Second, I can’t login. When I click ‘forgot my password,’ all it does is go back to the Home Screen. They don’t even have the city right for my home Y. Completely useless. Now every time I go to the Y, I have to give my phone number to the person at the front desk to get checked in.
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10 steps back.
Old app was way better. Now we need two apps for the Y and EGym. Can’t use my Apple Watch to get into the Y, need to dig my iPhone out. I can add app to wallet, but it doesn’t show up on Apple Watch. Newer is not better in this case.
The previous app was SO much better
This app is disappointing. I can’t find any of the information that I had in the previous app.
Terrible
Worst forced app transition ever!!!
Pointless
Not sure why this was needed besides to waste my time
Significant downgrade
What exactly did the Y think it was improving with this app? It’s a glorified version of their website, which isn’t great. I used to be able to see workout logs, rankings among other members, and eGym information in the old app. This new version is not worth keeping on my device.
Giant step backward
Less functional than the previous app; why make the user experience worse (in all aspects)?
Not useable
There was nothing wrong with the old app. This one is non functional..
Horrible functionality
You’re supposed to improve when changing apps, not go backwards. The old app was so much easier to use and much more functionality. I hate that it doesn’t save my settings when it logs me out and that I have to go into each class to see who is teaching. Then many times when I go back out, it wipes out one of the filters, so I have to turn it back on. It’s so frustrating. I HATE THIS APP and many of the members hate it as well.
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Poor functioning
Unfortunately I have to use this app to sign up for classes at the YMCA. The category function on the calendar does not work kicks me out after a few seconds.
Basic functionality. Good but not great.
The app works for me but only offers basic functionality. Two things that would make it much better: 1) ability to send a class reservation to my phone’s calendar, 2) location-aware membership card in the Apple Wallet so it is ready when I approach the building.
Wish I could give 0 stars
I can never get the app to show me a schedule. It always says there was a loading error. Very annoying. The app is basically useless as I can never see the schedule or sign up for classes on it.
Slow
I live in an area with multiple branches I can go to. If I select more than one branch, the app is very slow and I cannot scroll through the calendar to select an activity at a branch that I would like to join.
So frustrating
Not user friendly at all and difficult to navigate. Logs you out constantly and inconvenient to use with a family plan. I hate using this app.
“An unhandled error has occurred” - app is unusable
This new-ish app from SGA has more problems than the previous one… which already was unreliable. YMCA needs to be doing better than this when the app is obligatory for members to participate in any of their fitness and other offerings.
Apple wallet
Let me just use the membership card in my wallet on iphone.
