YouMail User Reviews

Customer Experience

Positive experience42.1% of reviews
Neutral8.1% of reviews
Negative experience49.8% of reviews

~ Based on 432 written reviews from the US App Store.

What users say

Is YouMail Safe?

YouMail: Block Spam on iPhone appears safe based on user ratings. AppsHunter Safety Score for YouMail is 93/100.

This assessment is based on 97,666 user ratings, with an App Store average of 4.7/5.

Safety Analysis

92.8% of ratings point to a safe experience
3.6% of ratings suggest some concerns
3.6% of ratings point to a risky experience

~ Based on 97,023 App Store ratings for YouMail.

Is YouMail Legit?

YouMail: Block Spam on iPhone appears to be a legitimate app. AppsHunter Legitimacy Score for YouMail is 83/100.

Based on 83 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Good Service

Happy to have this service, it really works!

Scammer

I signed up for the free trial and they charged me for a year

Hard to stop services

A lot of my calls that I needed were getting blocked and so I deleted the app, but they kept blocking my calls. I deleted my account account, but apparently missed a step and so I now have to figure out how to delete it. In the end, it was a very annoying app.

Voicemail issues.

Some of my voicemails are reverting back to the factory voicemail. I have chatted and called. When calling no one will answer the phone! And no resolution to this matter to the point of deleting this app if issues aren’t fixed ASAP!

Mrs

Great

Doesn’t actually stop spam calls

I’m still getting just as many spam calls. The only way it will stop them is if you set it to block calls that aren’t in your contacts. You can do that through the iPhone settings, you don’t need the app for that. The only thing useful to me is the feature that removes you from data broker websites.
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Awesome!!

YouMail is an outstanding service and one of the best apps I’ve used. Friends and callers frequently comment on my personalized greetings, and everyone seems to love them!

The spam-blocking features work exceptionally well. My phone now filters out most unwanted and scam calls, which has drastically reduced the number of fake calls I receive.

Thank you, YouMail team, for providing such a reliable and effective service!
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Scam

I signed up for the 7 day free trial. I cancelled the next day. They confirmed via email that the cancellation went through and I wouldn’t be charged. I was charged nearly $80 and had to dispute the charge through my credit card company.

Worth the money

I’m pretty sure that if you are reading this review, you are getting hit with spam calls from everywhere. I was getting between 40 and 50 calls a day.
I saw someone mention this app and I downloaded it.
It does an amazing job of stopping spam calls in their tracks. When the call comes through, it has to go through screening. If it doesn’t pass the screening test, it’s blocked.
I went from almost 50 spam calls a day to now only having about four or five that try and call and those calls are always blocked. Actual business calls for myself can come through with no problems instead of me ignoring them because I think they’re spam.
It’s honestly worth every cent that I have paid.
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The best

Recover everything, get YouMail!

Bad , sorry

This app is no different than other spam blocking apps. On the free tier they block nothing , but they always try to upsell you .

Voicemail

My voicemails have started going to my factory voicemail instead of YouMail. This is happening quite often now and I’m seriously thinking about deleting your app. Fix it or I will!

IT WORKS 100%

THANKS 😊 FOR BEING A WONDERFUL APP! I HIGHLY RECOMMEND!

Beat the Scammers

wow! I didn’t realize how many calls I was not answering or hanging up on every day until all of them in a row before I went to bed the first night I had used YouMail! I called back several of the numbers on that list and they led to nonexistent phones. I hit the button for “ delete and report Spam “ after each one. I’m so glad that now I have something to deal with this irritating problem on my behalf. Life is going to be so much more convenient when I don’t have to deal with Spam.
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Great app

I went from getting endless amounts of calls everyday to nothing except for what I allowed. It is such a stress relief for me and I recommend it to people all the time.

Zero Stars

So there is the free version, the plus version, then the max version… It’s not clear what features each version gets. I know the most expensive one you can have a second line… another you can play “out of service” recordings to scammers… one supposedly removes your information from data brokers… This last one, when I entered my name it came up with 368 results, only 2 of which were actually me when I checked manually… Their upgrade tactics feel scammy/spammy to me which is strange since this is a company who says it’s here to protect you from scams and spams.

Update; Found another payment level called “essential” seriously YouMail what data mining spam company did the person you hire for designing your upgrade strategy come from?

Update 2: Their response tells me exactly the kind of company they are. They have multiple tiers of upgrades and constant reminds to upgrade. Some things are included, some not, some not clear. Now if they said “thanks for letting us know our app *feels* scammy” I’d probably let it go… may even subscribe instead I’m uninstalling.
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Best app ever

Loving all the features YouMail provides 🤩

Sneaky deceptive

When I signed up, was told I would receive notification when trial period was up to prevent billing. Didn’t hear anything and was charged!

My YouMail is Spam!

I loved YouMail for years. Originally, it greeted callers by their names, which was amazing. That function rarely works properly now. Even so, I still would have recommended this voice mail service. The reason I can’t recommend this app anymore is the spam. When looking at my list of voicemails, there are ads that remind me of the old virus click-bait scams. Why does a banner in my voice mails tell me my phone needs updating, and to tap here to fix it? Or that my phone may have a virus, or need to download software to speed it up, etc. I no longer trust this app.

After resubscribing for a bit, I’ve once again deleted the app, although there are still months left on my annual plan. It’s missing too many important calls, because it requires me to log in every week or so, update my password, or click through to say I’m sure I don”t want to pay for yet another higher tier of subscription to get the REAL protection.

This went from an innovative product to a scammy one, and I can’t in good conscience contribute more money to them.
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Registration failed 403

Registration failed 403 Update: Instead of fixing the app, developer thinks I’m their secretary “Save 60% on a pro plan” “Black Friday and Cyber Monday” Update: Developer still thinks I’m their secretary. Refused to remove spam from app I’m paying for. “60% off pro plans” iOS notifications spam. “YouMail Black friday deal is here” “It’s time to call Santa” “ What's New in YouMail Better navigation Settings is now on the side nav instead of bottom nav. Switching lines, changing greetings and folders is easier than ever. Live Caller Name A safer way to know exactly who is calling. Messages have moved Text messages have moved to the main navigation area at the bottom of the app.” “We’d love a review” “ Hey, The feature "Screen unknown callers" is included in your paid plan and can help protect you from all spam calls. This feature works by requiring the caller to prove they are human before reaching you. Robocallers will be stopped cold.” “ Hey, The feature "Screen unknown callers" is included in your paid plan and can help protect you from all spam calls. This feature works by requiring the caller to prove they are human before reaching you. Robocallers will be stopped cold.” “ Hi, Get stronger call and text protection in 2024 with our recent app update. Explore the power of Live Caller Name to see who’s calling when your phone rings. Plus, we've improved our side navigation for a seamless user experience. Enjoy peace of mind and privacy this year and beyond.” “Stop all robocalls forever”

“We’d love a review”

“We’d love a review”

“We’d love a review”

“We’d love a review”

“We’d love a review”

“We’d love a review”

“We’d love a review”
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