Fresno
I don’t like that I have to wait for a 6 digit pin to access my own account. It always wasn’t like that and not it is, so inconvenient.
Worse mortgage company I’ve ever dealt with
Terrible customer service terrible company
Homeowner
Easy navigation on the website
Would like to use my apple keychain
Log in could be better
No longer works
It used to require you to login every single time you opened the app, now there’s just a constant error that reroutes you to the main screen over and over.
Lag
When asking for a code and it gets sent to email it take more time than needed. Sometimes I don’t get a code at all and have to cancel and request a few more times
Mortgage app
Love itttt easy and convenient
Passcode
Require passcode every time you login really annoying.
Easy and helpful
This app not only makes the payment process super easy but it allows to make extra payments on principal or escrow. Additionally, the payment calculator is extremely helpful to let you know when your loan will be paid off and how you can pay it off sooner.
Failing
Ever since I downloaded the app I am no longer able to pay. It keeps telling me to go to the website. But every time I try to go to the website it sends me back to the online sign in page and it does not appear that I am able to even access the website. I guess I'm going to have to cancel out everything and start all over again but the problem is I don't know the loan number required to start all over again because I can't sign in to see my account and see my loan number! This has only happened since I started trying to use the app instead of using the login online.
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Ease of use
Very easy to use and navigate
Real easy
Easy to make payments
Sign I
This is the worst website for paying your mortgage I have ever used. six tries before it took me to the right page. Fix it so paying a bill has one site directly to the bill pay site.This website sux to no end. Get a more simple login page to pay your bill
Payoff loan
App seems fine but it won’t let me pay off loan and doesn’t explain why
Almost easy as pie!
Wishing there was a Face ID option.
Fingertip Friendly
This app is truly user friendly to the most modest of users.
Not good mortgage for deaf people.
Called once and never bother to try to reach deaf person. That left me huge problem.
Very easy and straightforward
I don’t know if I’ve ever used a system that is so easy and straightforward. Very impressed with the design of this app
Pago casa
Fácil de usar
Mr. Joseph Lange
Great app I love it works great for me
