YX User Reviews

Name: YX: YMCA of Metro Chicago
Rating: 2.25 (4 reviews)

YX: YMCA of Metro Chicago

Attollo Technology LLC

💪 Health & Fitness

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Signing n

In order to sign up for a class, one must have 2 logins. This doesn’t make sense and wastes so much time.

Awesome 4444444444

a year ago

Response from developer

Hi, thank you for sharing this review. You do not need two logins to sign up for a class. You only need the email address associated with your membership to log into the app. If you have an active membership, this should allow you to make a reservation for a class. I hope this is helpful!

A big step back from previous app

Really not enjoying this app. Weird behaviors asking for a lot of log ins and the loss of being able to put the membership card in Apple Wallet was a feature that is really missed and should be added back in.

The Road Samuri

a year ago

The app just gets worse

I can’t load my card, I can’t load the right Y location, I can’t do much of anything with this app. New apps keep launching but they are worse than the previous. They promise better features but I am yet to see them. Terrible experience.

Brian parent

2 years ago

Response from developer

Hi, we're sorry to hear you're experiencing any issues! Could you please share more details about the issues you are experiencing with our customer support team at support@upaceapp.com? We're here to help and will work to get everything up and running for you as quickly as possible. Thank you!

Not YMCA

The app is messed up. It’s supposed to be for the YMCA but Naperville Fort Hill Activity Center is the only location that shows up.

Diane K14

2 years ago

Response from developer

Worst app ever

Atrocious functionality. Does not allow saving card info. Please let us go back to the previous app that actually worked.

most satisfied customer

2 years ago

Response from developer

Not a step forward

The old app was not great and O had high hopes for this one. Alas, this is not a step forward. At least in the old app I could add my membership to my Apple Wallet. To use eCheck In now one has to find the app, open it, then click eCheck In, very retro. And do not get me started on how many times one has to enter their log on credentials! WHY, WHY is biometric login not supported? Whatever source they got this app from, the Metro Chicago YMCA should request a full refund!

The Road Samuri

2 years ago

Response from developer

Check in only account holder

Not helpful - I have a family of 5 and now need 2 passwords (app and community). The app only populated with a barcode for me to scan in and not my children. Glad the Universal App loaded my Apple wallet with the cards so I don’t have to carry cards to scan in my kids.

MLH MLH

2 years ago

Response from developer

Hi, we're sorry to hear you're experiencing any issues! We have updated the app to include family members' barcodes. This should now be resolved! If you have any questions or need further assistance, please feel free to contact our support team at support@upaceapp.com. We're here to help. Thank you!

Upgrade from prior but still bad

The prior app my Y used was so bad that there could only have been improvement, but this new one still doesn’t work well. My community account got tied to my daughter’s name in spite of me typing in my own name to register. I have received no response from sending multiple support requests to get it fixed. When I sign up for a class, it is her name that gets attached. You have to select the club you want every time you use the app with no ability to make it a “home” club to avoid this. That all said, registering for a class is now single click instead of a ridiculous process with multiple logins and for that you get upgraded from zero to 2 stars.

MLEonThree

2 years ago

Response from developer

No membership

Every time I try to sigh up for a class it says I have no membership. When I check in at the y they say my membership is active and they are unable to sign me up for classes also because it says I don’t have an active membership once you try and sign up for class. Have talked to tech-support three times and they refused to call me back with any answers.

rickb34