DO NOT DOWNLOAD!! SAVE YOURSELF! RUNN!!
This is by far the worst delivery app that could possibly exist, and their customer service support is so subpar and consistently inadequate that whatever good could be gained from the convenience of this app is quickly overshadowed by how truly AWFULL it is to use the platform due to the plethora of poor general quality. A highly unhelpful, ultra greedy, haphazard and unreliable app that doesn’t seem to ever work properly, you will ALWAYS be disappointed by them.
Show more
App no longer works
App no longer works and hasn’t done so for weeks. Add products to your cart and cannot check out as you are met with a spinning wheel of death. Same thing happens with my partners phone. Disappointing as was a weekly user.
Worst Delivery Experience — Cancelled Order, No Immediate Refund
Zapp cancelled my order without proper explanation while the payment taken was the last money on my card. The order included milk for my baby, and despite the cancellation being their fault, my refund was not returned immediately.
I then spent nearly 2 hours dealing with customer support while being left without both the items I needed and access to my own money.
Offering a small credit instead of taking responsibility made the situation even worse. Deleted my account immediately after this experience.
I then spent nearly 2 hours dealing with customer support while being left without both the items I needed and access to my own money.
Offering a small credit instead of taking responsibility made the situation even worse. Deleted my account immediately after this experience.
Show more
Dangerous deliver drivers and shocking delivery times
Driver was rude and left my door wide open. Deliver an hour late. Do not use!
Such a great app.
I feel sorry I didn’t know about them before. They have wide range , unique products and very quick delivery. Very easy to navigate app , user friendly.
