Poor customer service
Response from developer
Dear Mr. Faisal, We sincerely apologize for your experience and understand your frustration. This is certainly not the level of service we strive to provide. Please email us at concierge@zapspremium.com with your booking details and registered phone number so our team can review your case on priority and work towards resolving it as quickly as possible. — ZAPS Premium Concierge Team
Zaps premium manikonda
Highly recommend this service and the driver.
Response from developer
Dear Mr. Ishaq, Thank you for your wonderful feedback. We are delighted to know that you had a smooth and professional pickup experience with ZAPS. It's great to hear that Mr. Mohammed Rehan was punctual, courteous, and ensured a safe and comfortable journey. We truly appreciate your recommendation and look forward to serving you again soon. — ZAPS Premium Concierge Team
الخدمة سيئة
Response from developer
Dear Mr. Abdullah, We are sorry to hear that the app did not display any available options when you needed assistance, and we fully understand how frustrating that can be. Please contact us at concierge@zapspremium.com with your registered phone number and the relevant details, and our team will be happy to look into the matter and assist you. – ZAPS Premium Concierge Team
Great experience
Response from developer
Dear Sir/Madam, Thank you for taking the time to share your feedback. We’re delighted to know that Mohammad Rahat provided you with excellent service. Your kind words are truly appreciated and motivate our team to continue delivering a great experience. We look forward to serving you again soon. — ZAPS Premium Concierge Team
سيء
Response from developer
Dear Sir/Madam, We’re really sorry to hear about your experience and understand how frustrating this must have been. This is certainly not what we want for our customers. Since we’re unable to identify your details from this review, we’d really appreciate it if you could email us at concierge@zapspremium.com with your registered mobile number so our team will look into this matter and assist you as quickly as possible. — ZAPS Premium Concierge Team
