ZAPS Premium

ZAPS Premium

ZAPS premium app

30 ratings
92 reviews
Free

Details

  • Released
  • Updated
  • February 11, 2025
  • August 23, 2026

Features

ZAPS Premium screenshot #1 for iPhone
ZAPS Premium screenshot #2 for iPhone
ZAPS Premium screenshot #3 for iPhone
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About

This app provides exclusive privileges and services for high-value B2B clients' customers. Users can book a variety of services like airport assistance, valet parking, and entertainment directly through the application.

Airport Services
Valet Parking
Transportation Services
Leisure & Entertainment
Lifestyle Services
Service Booking
Regular Updates
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What users say

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+1

What's New in ZAPS Premium

1.0.67

August 23, 2026

-Minor bug fixes

User reviews

Poor customer service

Very poor service and they have bad customer service. I had a booking for airport transfer, driver not picking up and the call center employees are far away from professionals.

Response from developer

Dear Mr. Faisal, We sincerely apologize for your experience and understand your frustration. This is certainly not the level of service we strive to provide. Please email us at concierge@zapspremium.com with your booking details and registered phone number so our team can review your case on priority and work towards resolving it as quickly as possible. — ZAPS Premium Concierge Team

Zaps premium manikonda

Smooth , professional pick up service Mohammed Rehan. He was on time , courteous and drove well.
Highly recommend this service and the driver.

Response from developer

Dear Mr. Ishaq, Thank you for your wonderful feedback. We are delighted to know that you had a smooth and professional pickup experience with ZAPS. It's great to hear that Mr. Mohammed Rehan was punctual, courteous, and ensured a safe and comfortable journey. We truly appreciate your recommendation and look forward to serving you again soon. — ZAPS Premium Concierge Team

الخدمة سيئة

التطبيق لا يعطيك خيارات ابداً

Response from developer

Dear Mr. Abdullah, We are sorry to hear that the app did not display any available options when you needed assistance, and we fully understand how frustrating that can be. Please contact us at concierge@zapspremium.com with your registered phone number and the relevant details, and our team will be happy to look into the matter and assist you. – ZAPS Premium Concierge Team

A real pain and not recommended

I can only agree with other negative reviews. The customer service is poor and slow. Generally they are late for pick up the last one 45 mins late at the airport due to “traffic”. I asked if another driver was closer but they never answered. Their latest customer service disaster was to cancel a pick up because I had the flight departure time wrong by 20 mins. Correct date, correct time, correct flight number . When I asked this to be reinstated they said as less then 48 hours notice they refused- great customer service.
Uber black every time- cheaper and no stress. The aim seems to be to find a reason not to send you a car.
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👍🏼

MD PARVEJ IMAM was very kind, helpful, and professional throughout the ride. He made the trip to the airport smooth and comfortable. Highly recommended.

Developer apps

User experience

🐞

Reported Bugs

3 issues

Issues with account registration and login

Bug

Booking rejections due to invalid information

Bug

App crashes and freezes

Bug

Requested Features

3 requests

Improved communication with drivers

Feature

Streamlined booking and cancellation process

Feature

Dedicated customer support channel

Feature

FAQ

What does ZAPS Premium do?

ZAPS Premium is a concierge services app designed for B2B clients to offer special privileges to their high-value customers. It allows end-users to access and book a range of services provided by the client as a reward for their loyalty and engagement.

What kind of privileges can I get with ZAPS Premium?

Users can enjoy a variety of privileges including Airport Services, Valet Parking, Transportation Services, and access to Leisure, Entertainment, and Lifestyle services. These services can be booked directly through the app based on your needs.

Is ZAPS Premium free to use?

Based on the provided information, the app is free to download and use. The privileges offered are provided by B2B clients to their valued customers, suggesting no direct cost to the end-user for accessing the app itself.

How are the privileges determined?

Customer privileges can be customized and restricted based on various factors such as customer segments, demographics, and other criteria set by the B2B client. The app is regularly updated with new services and offers.