Zeffy User Reviews

Customer Experience

Positive experience29.2% of reviews
Neutral4.2% of reviews
Negative experience66.7% of reviews

~ Based on 48 written reviews from the US App Store.

Is Zeffy Safe?

Zeffy has mixed safety signals based on user ratings. AppsHunter Safety Score for Zeffy is 61/100.

This assessment is based on 49 user ratings, with an App Store average of 2.9/5.

Safety Analysis

42.9% of ratings point to a safe experience
8.2% of ratings suggest some concerns
49.0% of ratings point to a risky experience

~ Based on 49 App Store ratings for Zeffy.

Is Zeffy Legit?

Zeffy appears legitimate, with a few gaps. AppsHunter Legitimacy Score for Zeffy is 78/100.

Based on 78 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

It’s buggy

The app is really buggy. It logs me out frequently (multiple times a day) and the campaign I created only shows on the website now. When I first set it up from my phone it worked and I was able to accept a tap payment. Very convenient! Now the campaign only shows up on the website. Deleting and reinstalling did not help.
Show more

Can’t create account

The workflow to create a new account as a first time user is glitching. I select to create a new account, I enter the information it asks for, I select that I’m an individual and a donor, then it takes me straight to the log in screen. When I enter the information I used to create the account to log in, it tells me no account exists. I went through this same process 4 times.
Show more

Handy app

This app made our non-profit feasible to expand and much easier to manage. Amazing tool.

Dysfunctional Website

I have been using Zeffy for at least 6-8 months and at my first campaign it seem to work and point me in a positive direction. As time passed, I realized I needed to update the campaign and add more. Trying to login to the account versus the campaign payment is horrible. Once you type anything in a field it doesn’t allow you to go back to make corrections, but pushes you into creating a new account and wants you to create new campaigns. All I want is a single login where I can manage my account and campaigns and my transfers. It should be rather easy with an icon that one enters their credentials. But unfortunately it is not. Most of my access is done from my iPhone.
Show more

Doesn’t work

No one should have to work this hard to give someone else money

Good but needs work

I wish the app worked like the online platform for people to enter their info better and show the one-time, monthly, yearly options.

Extremely limited

I feel like we should be able to edit campaigns. The app feels like it’s missing basic functions

Fast and reliable!

It works great and much more seamless to accept payments in person. Tap to pay has consistently worked well for us!

Bad app

I can’t register

The app does not match

Everything the app states it can do, it does not. It definitely does not have any of the features available on the website. Definitely unfortunate-hope they can create an app that works alongside the site more cohesively.

Constantly working to make it better

I love zeffy so much. The concept, creating forms, and this app. Yes, the app has bugs, but it’s definitely improved over the years. It now stays connected to the card reader or automatically reconnects. I so wish it was faster to get through the process. The long delay on “hand phone to customer” drives me crazy.
Show more

Misleading fundraiser platform

Selective bias against conservative causes

Works for me!

You need to have an account in Zeffy. It can be a Tap to Pay account, with access only to this feature. Your Zeffy account handles the bank connection.

Great app

Super easy to use on iPhones. Great and user friendly design.

Doesn’t load

Stopped loading recently.

Just keeps getting worse

This app really just keeps getting worse. After the update the app won’t even load. This is really a great concept but the execution is horrible.

App is bricked from update

The app no longer works since the update on 11/20/2025

Doesn’t work since iOS update

Recently updated to iOS 26.1 and now the app hangs when I try to open it.

Goat

Took a while to get tax code to use but this app has everything and templates for anything you’d ever need. So easy to set up, use, cash out and everything. Stop doing everything and fixing every little detail on a site that takes a fat percentage and use zeffy

Doesn’t work

Tap to pay doesn’t work! The app gets stuck at the tip step with no option to move on.