Zen User Reviews

Customer Experience

Positive experience75.0% of reviews
Neutral12.5% of reviews
Negative experience12.5% of reviews

~ Based on 16 written reviews from the US App Store.

Is Zen Safe?

Zen - AI Therapist & Therapy appears safe based on user ratings. AppsHunter Safety Score for Zen is 86/100.

This assessment is based on 130 user ratings, with an App Store average of 4.4/5.

Safety Analysis

86.9% of ratings point to a safe experience
3.8% of ratings suggest some concerns
9.2% of ratings point to a risky experience

~ Based on 130 App Store ratings for Zen.

Is Zen Legit?

Zen - AI Therapist & Therapy appears to be a legitimate app. AppsHunter Legitimacy Score for Zen is 95/100.

Based on 95 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Cool

Helps me

Slay

I love this app it is so helpful am amazing it’s like a real therapist 💙🩵🤍

loving it

really fun and helpful for my anxiety

So helpful

Zen is so helpful But you have to pay to talk more to your AI but it’s so helpful and it feels like you’re talking to a human that understands your problems

Zen

This is a really good app, but you have to pay eventually to keep talking. This is what I don’t like about these apps because kids aren’t getting the help they need because they have to pay. Overall, it would be great, but they made that one big mistake, just like everybody else. 2stars

Tech issues

Not very “zen” when I’m trying to send a message and the blue send is grey instead - so I can’t send anything and can’t do anything. Nor when the “rate this app” pops up while I’m trying to type a message and I can’t clear it because the keyboard is in the way. My only recourse was to force quit the app and now I’m writing this review to hopefully never have that pop up again.

Update: +1 star (originally 3-stars) because I got an email response from dev saying they’ve addressed the bug I identified in my review below. Will check again and reconsider review after update goes live and I confirm issue is actually fixed.
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Response from developer

Thanks a lot for your feedback! ✨ We're doing our best to improve Zen and your input helps us a lot. Please let us know if there's anything else you need or any questions.

So good!

I've been so calm knowing someone can actually listen to me. Im so relived this is a thing! 🫡😮‍💨

Response from developer

Wow, thanks! We're all ears (and pixels). 🫡 Keep calm and Zen on!

Tech issues

Not very “zen” when I’m trying to send a message and the blue send is grey instead - so I can’t send anything and can’t do anything. Nor when the “rate this app” pops up while I’m trying to type a message and I can’t clear it because the keyboard is in the way. My only recourse was to force quit the app and now I’m writing this review to hopefully never have that pop up again.
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This app helps me so much

This app is great and I love how it talks to me like a real person it’s a great app you should try it too. It really helps with your anxiety.!😄

Response from developer

Aww, thanks a lot! 😊 Anxiety doesn't stand a chance against our dynamic duo! 💪📱

It’s a great app just a little work required

It is a great and helpful app to use but the free limits to use the is very less and it gets over soon I would like you guys to into this and extend the limit otherwise it’s a great app

Response from developer

Thanks for the love and the feedback! We're like a genie in a bottle - awesome, but with usage limits. Wish we could grant unlimited chats, but even AI needs a coffee break sometimes 😔. You can reach us at usezenapp@gmail.com for more feedback. Keep being great! 💫

4 stars

It really helps my anxiety and it calms me down recommended for kids with anxiety and depression

Response from developer

Thanks for the thumbs-up! 😊

Great

Great

Good but…

Been using the app for about a week or so. Some of the responses I’ve gotten from the AI are actually really well thought out and have given me a new perspective on certain things or situations. I paid for the premium because it was an impulse purchase and my understanding was that it was unlimited back and forth with the AI. It is, technically, but the app won’t let you ask more than 2 questions on any given subject and then it tells you the chat is too big and to try another topic. 2 questions! That’s not enough! Answers raise more questions and I want more details and to go into depth and to really analyze a subject. But no. You get 2. Great potential, but shoots itself in the foot.
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Response from developer

Hello, thanks to your feedback in the current version of the app, the problem you've mentioned should be resolved. We'd love for you to try the latest version and leave us feedback. Please contact us at our support email: usezenapp@gmail.com to elaborate more.

Useless for people with PTSD

If the advice is “go find a mental health professional” or “talk to a friend” then this app is useless. Some folks resort to AI because they don't have the privilege to access such things.

Response from developer

Hello Mandy, it's been one of the major things that we've working on and in the current version of the app, the problem you've mentioned should be resolved. We'd love for you to try the latest version and leave us feedback. Please contact us at our support email: usezenapp@gmail.com to elaborate more.

A game-changer

Zen is a game-changer! From soulful advice to planning adventures, it's like having a wise friend in your pocket. Five stars aren't enough!

Response from developer

Thank you for the glowing review!

vnice

very bice app, super useful

Response from developer

Glad you find it super useful! 🚀