Review of bought products from zeraki
Absolutely loved these Catalina earrings! The rose gold finish looks luxurious and the diamond-studded top adds a beautiful sparkle. They’re lightweight, comfortable to wear, and perfect for both everyday use and special occasions. The quality is impressive for the price, and they look much more expensive than they are. Great value for money—would definitely recommend!
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Mangalsutra
Wow!!!!
Just love the detailings
It was just like how I expected Thank
You so much zeraki!!!!
Just love the detailings
It was just like how I expected Thank
You so much zeraki!!!!
Bad experience
I recently ordered 4 mangalsutra from this app , that was good but after use it turn black. And there is no any options to add review on product in that app.
🤍🤍
Jewellery quality is really impressive. Even after wearing daily, colour is still the same
Nice
I bought this for gifting and the packaging looked super elegant 🎁
My friend loved it! Definitely ordering again
My friend loved it! Definitely ordering again
Unique design
Good experience with zeraki will buy again for my mother she is really happy with the design 💕
Top notch quality
I have purchased mangalsutra on sale and the quality was awesome ..craftsmanship was really good..and the detailing .,.it’s really great
Such a classy piece, perfect for any outfit.
This is what timeless beauty looks like. The design is so unique, it’s truly one of a kind
Bangles
Really happy with this purchase. The jewellery feels sturdy, the gold plating looks premium, and it doesn’t irritate my skin. Delivery was quick and the seller was responsive. Highly recommended for gifting as we
😍😍
I ordered mangalsutra from Zeraki… their quality and design are so unique and beautiful 😍😍 I love it ❤️
Just go for it ☺️
Just go for it ☺️
Complaint Regarding Delay in Product Delivery and Unsatisfactory Customer Support
I am writing to express my concern regarding my recent order. The product has not been delivered within the promised time frame. Additionally, when I contacted your customer support team for assistance, I did not receive a proper or satisfactory response to my query.
Beautiful collection
Superb quality and perfect for all the occasions
Good service
I have order zeraki products and i am so. Mesmerised with the colour, quality, and everything so…. Good i just loved it …. Love the product it fits the best and suits well on me.. keep forwarding to order more products…
Review
Bangles thode tight aa gaye the, isliye exchange karne padhe.
Exchange process bilkul smooth tha, koi dikkat nahi hui.
Customer support bhi kaafi helpful tha , bahut achha experience tha!
Exchange process bilkul smooth tha, koi dikkat nahi hui.
Customer support bhi kaafi helpful tha , bahut achha experience tha!
They don’t have return/cancel option
Within 10 min I contacted them
To cancel they have not responded . Even they don’t have calling no only Whatsup where they will response in 2 days . They have not cancelled and not return my money and status is full filled in app
To cancel they have not responded . Even they don’t have calling no only Whatsup where they will response in 2 days . They have not cancelled and not return my money and status is full filled in app
Finishing is very good.
I have received them today and looks good quality and shine is also very good. About Anti Tarnish I will defiantly write a review and few days.
Customer service is non existent
Customer support is non existent. When connected with customer agents, they do not reply. My order is stuck in unfulfilled state. No one to fix it.
Issue with My Return Order
Hello,
I’m facing an issue with my recent order. I had ordered 3 bangles in total:
1. Pranavi Bangle (Set of 8)
2. Sonal Bangle (Set of 2)
3. Varnika Bangle (Set of 2)
Out of these, I only wanted to return the Pranavi Bangle (Set of 8) because it arrived separately. The other two bangles — Sonal Bangle and Varnika Bangle — I wanted to keep.
However, I’m now receiving messages saying that the other products (which I wanted to keep) are also scheduled for pickup/return.
Could you please confirm whether my return request was only for one item (Pranavi Bangle - Set of 8)?
Also, I’ve already made a payment of ₹1499 — please check and clarify why I keep receiving pickup messages multiple times.
Update: The Zeraki team helped me resolve the issue smoothly, and I received a complimentary item from them as well. I really appreciate their quick and helpful response.
Thank you for your support.
Best regards,
[Your Name]
I’m facing an issue with my recent order. I had ordered 3 bangles in total:
1. Pranavi Bangle (Set of 8)
2. Sonal Bangle (Set of 2)
3. Varnika Bangle (Set of 2)
Out of these, I only wanted to return the Pranavi Bangle (Set of 8) because it arrived separately. The other two bangles — Sonal Bangle and Varnika Bangle — I wanted to keep.
However, I’m now receiving messages saying that the other products (which I wanted to keep) are also scheduled for pickup/return.
Could you please confirm whether my return request was only for one item (Pranavi Bangle - Set of 8)?
Also, I’ve already made a payment of ₹1499 — please check and clarify why I keep receiving pickup messages multiple times.
Update: The Zeraki team helped me resolve the issue smoothly, and I received a complimentary item from them as well. I really appreciate their quick and helpful response.
Thank you for your support.
Best regards,
[Your Name]
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Feedback
Jewellery design are awesome & liked so that ordered 2 times , special discount should be given for frequently purchased customer
Disappointing
I ordered 3 sets of bangles almost 20 days back and the order was confirmed but it has not been delivered yet. When I tracked the order on the delivery partner’s website, it shows order cancelled by seller. The date mentioned was 1 week after my order but no communication has been received by me regarding the cancellation. This is highly unprofessional. When I’m trying to contact customer support through WhatsApp, the agent is not responding to the messages. I am really disappointed by this behaviour and will avoid purchasing from the company in future.
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