Unbelievably Frustrating Sizing Issues
I am beyond disappointed with my experience with Zeraki Jewels. I have ordered from them multiple times, and every single time, they send the wrong size.
What makes it even worse is that even after going through the hassle of an exchange, they STILL send the wrong size again.
It is completely unacceptable that a customer has to deal with customer service repeatedly, wait for return processing, and still end up with an item that doesn't fit. Their quality control and order fulfillment are non-existent. Save yourself the headache and buy your jewelry somewhere else.
What makes it even worse is that even after going through the hassle of an exchange, they STILL send the wrong size again.
It is completely unacceptable that a customer has to deal with customer service repeatedly, wait for return processing, and still end up with an item that doesn't fit. Their quality control and order fulfillment are non-existent. Save yourself the headache and buy your jewelry somewhere else.
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DO NOT BUY ANYTHING FROM HERE
Here’s a polished and impactful version of your review:
This app has one of the worst customer service experiences I’ve had. They delivered the wrong size bangles, and when I returned them, they charged me an additional ₹80. Even after deducting that amount, they still haven’t refunded the remaining balance.
The returned items were delivered to them on 4th July, but I have yet to receive my refund. I’ve been trying to contact their customer support for the last 10 days, but no one has responded or provided any assistance.
This level of negligence is completely unacceptable. Delaying refunds and ignoring customers is highly unprofessional. I would strongly advise others to think twice before purchasing from this app until they improve their customer support and refund process.
If you’re posting this as a 1-star Google Play or App Store review, this version is clear, factual, and likely to have a stronger impact.
This app has one of the worst customer service experiences I’ve had. They delivered the wrong size bangles, and when I returned them, they charged me an additional ₹80. Even after deducting that amount, they still haven’t refunded the remaining balance.
The returned items were delivered to them on 4th July, but I have yet to receive my refund. I’ve been trying to contact their customer support for the last 10 days, but no one has responded or provided any assistance.
This level of negligence is completely unacceptable. Delaying refunds and ignoring customers is highly unprofessional. I would strongly advise others to think twice before purchasing from this app until they improve their customer support and refund process.
If you’re posting this as a 1-star Google Play or App Store review, this version is clear, factual, and likely to have a stronger impact.
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product doesn’t even deserve a 1-star rating.
I posted a 1-star review on the Zeraki website, but it is not being displayed publicly.
I received the product on 6th June and started using it on 7th June. Shockingly, it broke within just 10 days of normal use. This is by far one of the worst-quality products I have ever purchased. A product that cannot even last 10 days is completely unacceptable and raises serious concerns about its durability and quality standards.
What made the experience even worse was the customer support. I tried contacting customer care several times, but there is no way to speak with a real representative. The system only provides automated AI responses, leaving customers with no proper channel to report issues or seek assistance.
I am extremely frustrated and disappointed. Not only did the product fail almost immediately, but the company also seems unwilling to provide genuine customer support. This has been a complete waste of money and a very poor customer experience. In my opinion, this product does not deserve even a 1-star rating.
I received the product on 6th June and started using it on 7th June. Shockingly, it broke within just 10 days of normal use. This is by far one of the worst-quality products I have ever purchased. A product that cannot even last 10 days is completely unacceptable and raises serious concerns about its durability and quality standards.
What made the experience even worse was the customer support. I tried contacting customer care several times, but there is no way to speak with a real representative. The system only provides automated AI responses, leaving customers with no proper channel to report issues or seek assistance.
I am extremely frustrated and disappointed. Not only did the product fail almost immediately, but the company also seems unwilling to provide genuine customer support. This has been a complete waste of money and a very poor customer experience. In my opinion, this product does not deserve even a 1-star rating.
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Such a classy piece, perfect for any outfit.
This is what timeless beauty looks like. The design is so unique, it’s truly one of a kind Mene first time online order Kiya bahut acchi quality he or design bhi bilkul vesa jesa online dekha tha best service and quality.
Gold plated jewellery looks like real jewellery
I recently tried Zeraki gold plated bangles and honestly, they exceeded my expectations ✨
The design is very elegant and gives a rich, premium look—almost like real gold. Perfect for daily wear as well as festive outfits.
The bangles are lightweight and comfortable, so you can wear them for long hours without any irritation. The shine is beautiful and doesn’t look cheap at all. Also, the finishing is quite neat for the price.
One thing I liked is that they are versatile—you can style them with both traditional and Indo-western outfits easily.
Overall, great quality at an affordable price. Definitely worth buying if you love stylish yet budget-friendly jewellery 💛
The design is very elegant and gives a rich, premium look—almost like real gold. Perfect for daily wear as well as festive outfits.
The bangles are lightweight and comfortable, so you can wear them for long hours without any irritation. The shine is beautiful and doesn’t look cheap at all. Also, the finishing is quite neat for the price.
One thing I liked is that they are versatile—you can style them with both traditional and Indo-western outfits easily.
Overall, great quality at an affordable price. Definitely worth buying if you love stylish yet budget-friendly jewellery 💛
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Zeraki Mangalsutra
I have ordered this product for the second time and i loved it because this is very beautiful same as shown in the picture
Review of bought products from zeraki
Absolutely loved these Catalina earrings! The rose gold finish looks luxurious and the diamond-studded top adds a beautiful sparkle. They’re lightweight, comfortable to wear, and perfect for both everyday use and special occasions. The quality is impressive for the price, and they look much more expensive than they are. Great value for money—would definitely recommend!
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Mangalsutra
Wow!!!!
Just love the detailings
It was just like how I expected Thank
You so much zeraki!!!!
Just love the detailings
It was just like how I expected Thank
You so much zeraki!!!!
Bad experience
I recently ordered 4 mangalsutra from this app , that was good but after use it turn black. And there is no any options to add review on product in that app.
🤍🤍
Jewellery quality is really impressive. Even after wearing daily, colour is still the same
Nice
I bought this for gifting and the packaging looked super elegant 🎁
My friend loved it! Definitely ordering again
My friend loved it! Definitely ordering again
Unique design
Good experience with zeraki will buy again for my mother she is really happy with the design 💕
Top notch quality
I have purchased mangalsutra on sale and the quality was awesome ..craftsmanship was really good..and the detailing .,.it’s really great
Such a classy piece, perfect for any outfit.
This is what timeless beauty looks like. The design is so unique, it’s truly one of a kind
Bangles
Really happy with this purchase. The jewellery feels sturdy, the gold plating looks premium, and it doesn’t irritate my skin. Delivery was quick and the seller was responsive. Highly recommended for gifting as we
😍😍
I ordered mangalsutra from Zeraki… their quality and design are so unique and beautiful 😍😍 I love it ❤️
Just go for it ☺️
Just go for it ☺️
Complaint Regarding Delay in Product Delivery and Unsatisfactory Customer Support
I am writing to express my concern regarding my recent order. The product has not been delivered within the promised time frame. Additionally, when I contacted your customer support team for assistance, I did not receive a proper or satisfactory response to my query.
Beautiful collection
Superb quality and perfect for all the occasions
Good service
I have order zeraki products and i am so. Mesmerised with the colour, quality, and everything so…. Good i just loved it …. Love the product it fits the best and suits well on me.. keep forwarding to order more products…
Review
Bangles thode tight aa gaye the, isliye exchange karne padhe.
Exchange process bilkul smooth tha, koi dikkat nahi hui.
Customer support bhi kaafi helpful tha , bahut achha experience tha!
Exchange process bilkul smooth tha, koi dikkat nahi hui.
Customer support bhi kaafi helpful tha , bahut achha experience tha!
