Data is too laggy
Totally cannot access in MRT, very slow speed data at home. No point
Beware of hidden t&c
They didn’t mention their T&C in the app, web or ads that the international roaming will cost non pr or non sg residents $500 for deposit. And even the local network is worse than my previous one.
Great service
Giving money for addons takes a few business days. Customers are not allowed to buy addons when overseas.
App doesn’t let me view usage or others
Only after I subscribed the app stopped working. Is that supposed to be intentional?
Hopeless login
What nonsense! Need login every time you open the app and almost every 2 mins. Logs you out. Sometimes need login again for different sections eve though already logged in.
Simple Interface. Can improve further.
Easy and simple to use. Can improve further by allowing user with multiple lines to rename the number with user names as well.
Improvement request
Please make it so we dont have to keep relogin to check usage
Useless
With the previous version I couldn’t add a new card. With the latest v1.6.7 I can’t check usage… the helpdesk always suggest to use the web portal, so I deinstalled this app and just bookmarked the web portal.
Can’t login to apps
I tried login to app to subscribe to oversea roaming but I can’t login at all , going oversea with no roaming…. Omfg
Unable to login
When trying to login, it displays ‘Expired/unauthorised token! You are not authorised to access this location.’
Takes too long to load the app.
Please fix the app loading as fast as possible. Every time needs to close the app and then relogin to check all the functionality.
Unable to see usage
Login prompt no longer appears on startup, usage screens are blank
Keeps logging out
Keeps logging out
Keep getting logged out
Able to check usage but keep getting logged out.
Zero1 apps not able to see the data plan
Hi, SIM card gave activated but apps not able to see the data plan. Please advice. Thanks.
Display Bug
When I use the Zero1 mobile application to check my data usage, I am unable to do so as it just shows me a grey box. Please fix it asap.
Login issue
Already I had sim card, but you ask email id to buy plan again. Why not login via SIM card with OTP option is not available ?
It says no mobile line registered
It says no mobile line registered even though I could clearly see my bills within this app. What’s going on…
