Without checking the app recovery agent visited my house
There were few loans running on my account with Zestmoney with DMI finance and repayment was regular before due date but I was constantly getting amount due message from DMI finance on messages and also on whatsapp and they didnt check that payment was already made.
For this month also I repaid the amount due on 4th March but still I received message from DMI finance that amount is overdue and please pay immediately.
One person from DMI or zest money came to my house today for recovery.
It was pathetic to see the recovery person in front of my parents, although I have always paid the due amount before due date.
I wont recommend this app to anyone as they dont check the application also where everything is clearly mentioned what is due and when it is due and if you also want zestmoney person to visit your office then use it
I have closed the relation with zestmoney today after seeing this that after repayment also you guys sent recovery agent at my house,
For this month also I repaid the amount due on 4th March but still I received message from DMI finance that amount is overdue and please pay immediately.
One person from DMI or zest money came to my house today for recovery.
It was pathetic to see the recovery person in front of my parents, although I have always paid the due amount before due date.
I wont recommend this app to anyone as they dont check the application also where everything is clearly mentioned what is due and when it is due and if you also want zestmoney person to visit your office then use it
I have closed the relation with zestmoney today after seeing this that after repayment also you guys sent recovery agent at my house,
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Worst service in my entire life
Im using this app since more than 3 years and taken loan and closed over 5/6 times and for now they have given me offer for another and I applied. after that the app was asking to do kyc again and once done they says we cannot provide loan reason is unknown. talked several times with customer care they says will check and call back for the last one year i haven’t received any callback from them so deleted the app and recently logged in again and checked still the app was showing to update kyc now im deleting my account permanently
Worst ever customer service they will never provide what the customer want on time better to go for any other apps 👎🏻👎🏻👎🏻👎🏻👎🏻
Worst ever customer service they will never provide what the customer want on time better to go for any other apps 👎🏻👎🏻👎🏻👎🏻👎🏻
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Worst app
When u install the app it won’t give otp to login( it shows otp failed). My emi is something like 2.8k they debit 3.1k every month & they say excess amount will be refund. It’s been 6months I was asking my refund. They were telling 6working days, it’s been 6months already. Auto debit, zest money don’t even know what is auto debit. 5th is emi date & they will be stay dead till 6th & auto debit will happen on 6th. I don’t why they stressing customers.
My sincere request to all new customers. Guys go for some other company. This idiot make you stressed & they were like it’s not a problem & all
Worst service I ever experienced. Don’t go for zest money🙏🙏
My sincere request to all new customers. Guys go for some other company. This idiot make you stressed & they were like it’s not a problem & all
Worst service I ever experienced. Don’t go for zest money🙏🙏
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It was a wonderful jorney.
I am using zestmoney since 2019. It helped me fulfilling my several wishes. I always liked Zestmoney over credit card. Simple and easy.
Suddenly last year my credit limit got blocked despite always paying due emi on time. Tried to solve the issue by contacting customer care but they couldn't help me. Now when Zestmoney is no more working for me i found other emi methods unpleasant.
Waiting for almost a year for Zestmoney to unblock my credit limit. Hope someday they will listen. 😊
Suddenly last year my credit limit got blocked despite always paying due emi on time. Tried to solve the issue by contacting customer care but they couldn't help me. Now when Zestmoney is no more working for me i found other emi methods unpleasant.
Waiting for almost a year for Zestmoney to unblock my credit limit. Hope someday they will listen. 😊
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Total disappointment
I gave 1 star because there is no option to give half star or zero star. There was 97k credit limit in my account, suddenly they blocked my credit limit. Calling there customer service is more pathetic experience, as their executives can’t even understand the issue and reads the script provided to them. I had always paid my EMI’s on time but still they put the blame on system that system evaluates the account. Whereas I haven’t taken loans with other bank institutions outside zest money. I have to place an order but they blocked the limit and not even providing any valid reasons for it. I would suggest everyone to not use this app and uninstall if you have already installed as it won’t support at the time of your need.
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