Shut down business perhaps
Calls to the shop are lifted by machine that keeps you kept on hold without anybody finally replying. Have the business been shut down without telling the app, I wonder.
Best app for pet parents
Amazing app amazing services
Pathetic service/Behaviour
They are a pathetic place to get your kid for grooming. I booked a full grooming session for my cat through their app and had also paid ₹49 as a booking amount and even visited the branch before the visit time at 1pm but they out rightly denied to groom my cat after visiting their center at sector-35 B chandigarh. After all the wait to get a redressal Mr. Shubham from the HO gave me a same lame reason as any govt PSU would have given and that it is due to technical reason the bookings got overlapped.
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Avoid This App If You Value Your Time Worst Shopping Experience Ever
Absolutely pathetic service. This has been one of the worst online shopping experiences I’ve ever had. My order was delayed, the tracking page didn’t even work, and I received no proper updates. I was left completely frustrated and had no choice but to go to the warehouse and collect my parcel myself.
The customer service is just as disappointing. Instead of resolving the issue, they kept giving vague responses and failed to provide any real help. It felt like they simply didn’t care about the inconvenience caused to their customers. Contacting support was a complete waste of time.
What’s the point of paying for delivery if customers have to pick up their own orders? This level of service is completely unacceptable and shows a serious lack of professionalism, accountability, and respect for customers.
I will never order from this app again and would not recommend it to anyone. If you value your time, money, and peace of mind, think twice before ordering from here. This company needs to improve both its delivery service and customer support because the current experience is unacceptable.
The customer service is just as disappointing. Instead of resolving the issue, they kept giving vague responses and failed to provide any real help. It felt like they simply didn’t care about the inconvenience caused to their customers. Contacting support was a complete waste of time.
What’s the point of paying for delivery if customers have to pick up their own orders? This level of service is completely unacceptable and shows a serious lack of professionalism, accountability, and respect for customers.
I will never order from this app again and would not recommend it to anyone. If you value your time, money, and peace of mind, think twice before ordering from here. This company needs to improve both its delivery service and customer support because the current experience is unacceptable.
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Pathetic App to order food for dur babies
I have ordered on 19th of june for my cat royal canin persian adult food 4 kg its still not delivered. Customer care number doesn’t exist chat support is useless and mails no reverts on time there is no update on app as well abt d delivery delay or when it will b delivered pathetic and useless app don’t deserve 1 star as well its minus
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Absolutely terrible service.
Absolutely terrible service. Customer care was completely useless—either unreachable or providing generic responses that did nothing to solve the problem. It felt like once the order was placed, the company simply stopped caring about the customer. Delayed delivery is bad enough, but the lack of support and professionalism made the experience even worse. I would strongly advise others to think twice before ordering from this company.
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Worst app
Once you open the app, it gets stuck in the starting login page and it asked us to refresh and after clicking multiple times on the refresh button, also, there is no use. The app is completely worthless.
Trash app
Not able to even open it. Crashes before even initializing. I’m assuming that they’re out of business
App crashes
App is crashing
Utterly useless app
Firstly the app open and lands in a homepage which keeps showing data can’t be read. Oops!
90% of it is blank and the app has no provision to be connected to my Zigly account made at the Zigly store.
I would suggest remove it from AppStore and put it back when you know how to make applications
Email me to get the screenshots because your developers and testers don’t know their work
90% of it is blank and the app has no provision to be connected to my Zigly account made at the Zigly store.
I would suggest remove it from AppStore and put it back when you know how to make applications
Email me to get the screenshots because your developers and testers don’t know their work
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Scammers
Do not buy anything from this app. I ordered food and lost money around 7000 . They have worst customer support. Called them emailed them regarding cash debited from account without receiving goods . No response available. Please do not lose your money here.
Worst customer support worst
They literally took the product as the returned and from that day neither their customer calling lines nor there WhatsApp chat no one the replying or picking up the calling @zigly either hire a customer support or completely mention that you can’t even help customer to get there money back
Fake app
I ordered a farmina struvite dog food from this app, but after some time the order was cancelled, and it shows that I didn’t place any order. I tried to call them, but the call is not connecting, and I also messaged them on WhatsApp, but they didn’t even give a reply. Also, I didn't get the refund of my money. They didn’t give any update about the refund.
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No customer care.. No updates
I tried ordering tags for my dogs, order was placed on 30th march, they haven’t been able to give a single update on them. Their customer care no doesn’t work, their whatsapp chat help leaves in middle of conversation and don’t have any way to contact them for anything
Terrible Experience. The Worst Pet Food Company Ever!
I cannot express my disappointment and frustration with Zigly Pet Food Company enough. Dealing with this online pet food company has been nothing short of a nightmare. From their false promises to their disgraceful customer service, Zigly Pet Food Company has failed on every level.
Firstly, let's talk about their ability to actually deliver the products that customers have paid for. I placed an order with Zigly Pet Food Company nearly a month ago, and to this day, I have not received a single bag of pet food. Despite numerous emails and phone calls to their customer service, all I received were empty promises and excuses. It's beyond infuriating that they happily take customers' money without delivering the product they paid for.
To make matters worse, the lack of communication from Zigly Pet Food Company is next to nonexistent. Whenever I reached out for an update on my order, I either received no response or got vague, unhelpful answers. Customer service representatives seemed completely disinterested in resolving my issue, displaying a complete lack of professionalism.
Furthermore, the quality of Zigly Pet Food Company's products is highly questionable. On the off chance that you do receive your order, don't get your hopes up about the nutritional value or freshness of their pet food. The packaging of the delivered product I received was already ripped and the food seemed stale. It's clear that their quality control is severely lacking.
In conclusion, I wholeheartedly advise any pet owner to avoid Zigly Pet Food Company at all costs. Not only do they fail to deliver on their promises, but their customer service is abysmal. Save yourself the headache, frustration, and wasted money by opting for a more reliable and trustworthy pet food supplier. Zigly Pet Food Company does not deserve your business.
Firstly, let's talk about their ability to actually deliver the products that customers have paid for. I placed an order with Zigly Pet Food Company nearly a month ago, and to this day, I have not received a single bag of pet food. Despite numerous emails and phone calls to their customer service, all I received were empty promises and excuses. It's beyond infuriating that they happily take customers' money without delivering the product they paid for.
To make matters worse, the lack of communication from Zigly Pet Food Company is next to nonexistent. Whenever I reached out for an update on my order, I either received no response or got vague, unhelpful answers. Customer service representatives seemed completely disinterested in resolving my issue, displaying a complete lack of professionalism.
Furthermore, the quality of Zigly Pet Food Company's products is highly questionable. On the off chance that you do receive your order, don't get your hopes up about the nutritional value or freshness of their pet food. The packaging of the delivered product I received was already ripped and the food seemed stale. It's clear that their quality control is severely lacking.
In conclusion, I wholeheartedly advise any pet owner to avoid Zigly Pet Food Company at all costs. Not only do they fail to deliver on their promises, but their customer service is abysmal. Save yourself the headache, frustration, and wasted money by opting for a more reliable and trustworthy pet food supplier. Zigly Pet Food Company does not deserve your business.
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Worthless Company
I had ordered kittos snacks worth nearly Rs. 300 on the 19th of September 2023. Today is the 4th of October 2023 and I haven’t received them, yet. The status still says In Progress. And there’s no customer support too. Worthless company!
I’ll wait for a few days and file a complaint on consumer forum.
I’ll wait for a few days and file a complaint on consumer forum.
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Amazing Groomers and Products
Zigly is a fantastic pet care app that offers exceptional grooming services and top-quality pet products. Highly recommended for pet owners who want the best for their furry friends! Over all very good app!!
Awesome experience
Much needed app for pet caring ..
Makes pet caring so smooth , all quality pet products at affordable rates
Makes pet caring so smooth , all quality pet products at affordable rates
I have cancelled as delay in delivery
I have cancelled your product as delay in delivery I have paid full amount …refund not intiated .
Super use-full app
I recently downloaded the Zigly app and I must say, I'm thoroughly impressed! As a pet owner, I'm always on the lookout for ways to keep my furry friend happy and healthy. Zigly's tagline is 'Happy for Pets', and they certainly live up to it! The app has a wide range of features, from a pet tracker to a virtual pet assistant.
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