Zing User Reviews

What users say

Top reviews

Not accepting new customers

What's the point of this app if they're not accepting new customers?
What's the point of advertising if they're not accepting new customers?
They have serious problems, a lack of capable management.

One of the best banks

Zing is the definition of simplicity. Very secure, efficient customer service, simple banking app with no feature that complicates your navigation experience, safe transactions, another thing I love is that Zing actually have different currency wallets which helps amazingly when visiting friends and family over holidays or other occasions. Just a shame they’ll shut soon because compared to other banks I have no actual reason to be upset or complain.
I wish they would of added saving pots it would be the cherry on top.
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Shame!

I recently got my Zing Card. It worked very well whilst in Lanzarote last month.
Very sorry it’s being axed.☹️

Best app

Best financial app but sad to see it closed in the UK.

Great rates

Best exchange rate

Don’t download waste of time

Pointless app. Not accepting new registrations or waitlist. you have to download the app to find it out. If it was put in the AppStore bio it would be better.

Fantastic

The best Banking App I’ve used. So easy!

Excellent Card

Very convenient

Was a great App

Was great, but HSBC have chosen to end it. Very poor decision.

Closing Zing

Had an email today that Zing is closing down. Only had it 3 months . What a waste of time that was.

Shame is closing

Sad

Had an issue with welcome payment and it took two months to resolve

Had an issue with welcome payment and it took two months to resolve

Con

Martin Lewis money show offer not fulfilled!

“Inconsistent and Unreliable Money Transfer Service”

I have used Zing a few times for money transfers to India. While the funds occasionally arrive within minutes, it has sometimes taken up to three days to receive the money. This inconsistency makes it unreliable for emergency transfers.

Customer support is unhelpful—they usually respond by saying the funds have been processed on their end and suggest contacting your bank. They also attribute delays to intermediary banks involved in international transfers, stating they cannot guarantee timelines.

In my experience, I made two transfers to the same account to test the service. A £25 transfer to my SBI account was credited instantly, but a £131 transfer is still pending. Additionally, another transfer I initiated yesterday at 8 AM has yet to be credited.
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Mr

I am very happy with my Zing Account kind regards Sheikh

Brilliant

Congratulations to Zing on launching this incredible new service. Super easy to use, very competitive rates and no more transaction fees. What’s not to like?!

Wallet services

Excellent service

Great Travel Card

Just started using and great free free promo really helps

Feedback on zing

This is best money transfer service I have ever used
Exceptionally easy to use

Awesome

Zing makes managing multiple currencies so easy! The competitive exchange rates, zero hidden fees, and seamless Apple Pay integration are amazing. The app is user-friendly, and the 24/7 support is top-notch. Perfect for travelers or anyone dealing with international finances!