Do not use!
System is incredibly flawed since the switch from their previous bank to a new bank. You are unable to write personal checks, Take out large sums of money, and while they answer the phone quickly, they never actually end up solving any of the problems you have. This banking system has caused me so much stress and difficulty, please stay away.
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Not in T-Life App Anymore
First, T-Money was moved to the T-Life app. As a recent former T-mobile customer, this is an annoying multi step login process.
As of this evening, T-MONEY is no longer available in the T-life app either. Where is my bank account?!
As of this evening, T-MONEY is no longer available in the T-life app either. Where is my bank account?!
Can not use app and can not close account
They recently changed bank and made many rule changes, customers can not call or wait hours to resolve issues or close account. Rules have changed without prior disclosures prior to moving our accounts.
T-Life/T-Money bad move
I tried linking an external bank account, but the customer service could not verify that the account was mine. T-Money customer service was unable to assist, as they could not even confirm the routing number. The app is missing a key function to properly link external accounts. When I attempted to add my account, it kept defaulting to “Customer Bank” instead of recognizing my actual bank. This needs to be fixed for smoother external transfers.
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Good then T-Life happened
I actually loved using them as a means for my paychecks and daily needs for at least 3 years, but then they moved to the T-Life App. Then everything went to the dumps. Card continuously is getting declined, I can’t pay my bills now, it took 3 days to even access my own money, I can’t transfer my money, it’s crazy. Don’t anyone use this for banking anymore. They do not deserve your money
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