Free
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About
ZIWO Agent App: Mobile Access for ZIWO Contact Center Users
The ZIWO Agent App is a companion mobile application for businesses already using ZIWO’s cloud contact center platform.
This app, designed for ZIWO customers and their registered agent, allows contact center agents to stay connected to their work when they are away from their desk, by securely accessing ZIWO from a mobile device. It extends the ZIWO web platform to mobile, helping teams remain responsive, aligned, and productive while on the move.
To use the ZIWO Agent App, you must have an active ZIWO account.
ZIWO is built for businesses that want to manage customer communications through a centralized cloud contact center. The mobile app complements that experience by enabling continuity of service beyond the desktop.
Learn more about ZIWO at ziwo.io.
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What's New in Ziwo
1.8.8
July 17, 2026
Conversations You can now see who a conversation is assigned to, making it easier to track ownership across the team. Calls Improve Call Tagging and ensure auto tagging if the agent skip the tag during ACW. Contacts Improve Call list to streamline contact managment. Bug Fixes Various improvements to call handling and notifications, along with general bug fixes and stability enhancements.
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