Maqsam

Maqsam

Elevating Communications

2 ratings
1 review
Free

Details

  • Released
  • Updated
  • June 26, 2023
  • April 28, 2026
Maqsam screenshot #1 for iPhone
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About

This customer service software is designed for the Arab world, featuring an Arabic-first AI agent to understand regional dialects and cultures. It helps businesses transform customer interactions into delightful experiences, driving loyalty and trust through automated and personalized support.

Arabic-first AI agent
24/7 automated support
Personalized customer interactions
Seamless integration
Scalable business solutions
Arabic dialect understanding
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What's New in Maqsam

2.6.2

April 28, 2026

Fix bugs and improve performance

User reviews

Unreliable Connectivity: Frustrating Experience

This cloud telephony app offers promising features, but its persistent disconnecting issues severely hinder its usability. Despite its user-friendly interface and diverse functionalities, the frequent disconnections disrupt communication, making it unreliable for consistent use. The frustrating experience of dropped calls and interrupted service greatly impacts the app's effectiveness. With improvements in stability and connectivity, this app could be a top contender in the telephony space."
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FAQ

What is Maqsam?

Maqsam is customer service software specifically built for the Arab world. It utilizes an Arabic-first AI agent to understand regional dialects and enhance customer interactions, aiming to drive loyalty and trust for businesses.

Does Maqsam have ads?

No, Maqsam does not contain advertisements. The application is free to use and does not display any ads to its users.

What devices does Maqsam support?

Currently, Maqsam is available for iPhone devices. Support for other platforms may be added in future updates.

How often is Maqsam updated?

The latest version of Maqsam is 2.6.2, released on April 28, 2026. Updates are provided to enhance functionality and reliability.

What is the age rating for Maqsam?

Maqsam has an age rating of 4+. This indicates it is suitable for users aged four and older.

What is the user sentiment for Maqsam?

Maqsam has a rating of 3.0 stars from 2 ratings. This suggests a mixed user reception based on the limited feedback available.

How does Maqsam's AI agent work?

Maqsam's AI agent is designed to understand the nuances of Arabic dialects, cultures, and customer behaviors. It integrates seamlessly to provide 24/7 support, combining automation with human-like understanding.

Is Maqsam suitable for small businesses?

Yes, Maqsam is built to be easy to adopt and effortless to grow with. It helps businesses evolve from manual work to fully automated service, scaling with confidence while keeping interactions personal.