Maqsam vs Biban

Maqsam is the customer service software built for the Arab world. We help Arabia’s most loved businesses transform everyday customer service into meaningful, delightful experiences that drive loyalty and trust. At the heart of Maqsam is our Arabic-first AI agent, designed to understand the nuances of the region’s dialects, cultures, and customers. Integrated seamlessly into our customer service software, it empowers teams to connect, listen, and deliver support 24/7, combining the reliability of automation with the clarity and reassurance of human understanding. Maqsam was built to be easy to adopt and effortless to grow with, backed by a support that listens first and responds with clarity. By pairing proven technologies with a deep understanding of the Arab market, we help businesses evolve from manual work to fully automated service and outreach, scaling with confidence while keeping every customer interaction personal and memorable.

يُعد ملتقى بيبان من الملتقيات الأبرز في قطاع ريادة الأعمال، ويُعتبر امتداداً للنسخ السابقة بشكل موسع وعالمي لتمكين البيئة الريادية في المملكة، ودعم رواد الأعمال المحليين والدوليين، وذلك عبر سبعة أبواب رئيسية تغطي مجالات ريادة الأعمال والابتكار والاستثمار، وتُسهم في توفير حلول وفرص نوعية للنمو والتوسع. Biban Forum is one of the most prominent events in the entrepreneurship sector. It is considered an extension of previous editions with an expanded and global approach to empower the entrepreneurial ecosystem in the Kingdom and support both local and international entrepreneurs. It is achieved through seven main doors that cover entrepreneurship, innovation, and investment, contributing to the provision of effective solutions and quality opportunities for growth and expansion.