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Zoho One Admin User Reviews

Zoho One Admin
Zoho One Admin
Zoho Corporation
💼 Business
📊 Productivity

Customer Experience

Positive experience32.1% of reviews
Neutral7.1% of reviews
Negative experience60.7% of reviews

~ Based on 28 written reviews from the US App Store.

Is Zoho One Admin Safe?

Not enough ratings yet to assess Zoho One Admin.

Is Zoho One Admin Legit?

Zoho One Admin appears to be a legitimate app. AppsHunter Legitimacy Score for Zoho One Admin is 90/100.

Based on 90 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most RecentHighest RatedLowest Rated

This is the worst company in the world

If one person gets to a chance to avoid the hell I’ve had running my business through this company, they’re gonna save themselves a lot of stress a lot of hassle and money. However if you do like horrendous customer service nonexisting customer service products that malfunctioning constantly and your continuously having to deal with complaints from staff customers clients and partners about how bad the software is then this is your company to use.
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Nicolej2015Nicolej2015

Terrible Support

Zoho One was the worst experience I’ve had with a software company. I’d used several Zoho standalone products with success and the then decided to do an annual Zoho One test. They assign an account rep who is worthless for helping and just ties together more subscriptions. We finally blocked his email. Then had to spend a lot of time on forums trying to figure out the integrations. You can find a live person and if you do, can’t understand them. Never again.
………………………………………

After I sent the review above, they left the standard “We’re sorry and we’ve added people and gotten better in the last year” response. Don’t believe it since this week they shut down our prepaid Zoho One account over a month before it expired and then took two days to correct their error. As a result, our customer website was down that entire time and we couldn’t take orders or access our business data. But we did get another email asking if we’d like to add more services / applications to our account. Terrible.
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Near HagerstownNear Hagerstown

Response from developer

We sincerely apologize for the inconvenience caused. We understand how disruptive this experience has been, particularly the unexpected account suspension that impacted your website and business operations. That is not the level of reliability or support we aim to provide. We want to assure you that customer experience is our top priority, and we've made significant improvements in our onboarding, documentation, and support processes over the past year. We're actively aligning dedicated customer success managers and solution engineers to work closely with our customers and address requests more proactively. Kindly reach out to us at support(at)zohoone(dot)com so that we can investigate the circumstances behind your experience, identify the root cause, and take appropriate measures to help prevent similar situations going forward.

Terrible Support

Zoho One was the worst experience I’ve had with a software company. I’d used several Zoho standalone products with success and the then decided to do an annual Zoho One test. They assign an account rep who is worthless for helping and just ties together more subscriptions. We finally blocked his email. Then had to spend a lot of time on forums trying to figure out the integrations. You can find a live person and if you do, can’t understand them. Never again.
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Near HagerstownNear Hagerstown

Une version tablette ?

Il serait cool de trouver zoho one en version tablette, le site web étant difficile avec safari tablette je suis bien embêté.
Lulu22guessLulu22guess

Dead app

App has been inaccessible for a while now. For the monthly fee our organization pays, it should never be offline.
StepInventoryStepInventory

Response from developer

We sincerely apologize for the inconvenience caused. Kindly reach out to us at support(at)zohoone(dot)com with relevant screenshots so we can investigate the issue further. In the meantime, we recommend rechecking your network connection to ensure it's not contributing to the inaccessibility.

Zoho One is the best application to level up your business..

This the best application ever and excellent support.
VishnupprasadhVishnupprasadh

Not a native iPad app

We are starting to use Zoho One for our business, the suite looks good and so far no issues, however, reading through reviews over 4 years old about the app not being native to iPadOS it is a big let down as it seems the Zoho Corporation has not taken customers review seriously!!!

I’m sure you have a development roadmap and can truly answer my question as to when a native iPad app will be release and not a reused version of the iOS app.
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TechArchitectTechArchitect

Response from developer

We sincerely apologise for the inconvenience. Zoho One for iPad is in its final stage of release and will be available on the App Store by the end of August 2025. If you have any queries/concern, please feel free to reach out to us at support(at)zohoone(dot)com.

Pathetic excuse for accessibility

As someone with a visual impairment, this entire platform is absolutely horrific for anyone who uses a screen reading software. Neither my Microsoft nor my iOS screen reading software can make this platform usable. zoho is constantly logging me out and my screen reader cannot find the login button to allow me to log back in. And my employer who installed a remote hacking device can't even launch zoho assist remotely to hack into my computer, because again my screen reading software cannot find or interact with the button to allow and give permission for remote access. pathetic excuse for accessibility; for anyone with a visual impairment that uses screen reading software
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EhlertmanEhlertman

Response from developer

Thank you for sharing your experience. We sincerely apologize for the challenges you've faced while using screen reading software with our platform. Accessibility is incredibly important and we truly appreciate your feedback in highlighting areas where we need to improve. We will ensure this is cascaded to our Product management team for further development. Please write back to us at sup­port(at)zo­hoone(dot)com for further queries.

Don’t run your business on this

The support is awful, based in India don’t waste your time and money
RocketManZZZRocketManZZZ

En français sa serait mieux

Bonjour, super outil, dommage qu’il ne soit pas en français
plombier31plombier31

Great suite of apps!!

Great suite of apps to run all aspects of a business!! Highly recommend trying it out for sure.
F0RG0T_U53RN4M3F0RG0T_U53RN4M3

Response from developer

Thank you for your valuable feedback.

Zoho app suit is dope!!

Yooo!! This suit of apps is dope! Literally has everything you would need to run a business.. FAR MORE than competitors (quickB, FreshB, and Xero) and for about the same price (more or less) Web app is solid and legit and very detailed and in depth. And the apps seem great too but even if they have a few bugs to work out.. still far better option than the others in my opinion .. if you are having trouble deciding which option to choose, you should at least try the 30day free trial with no credit card needed with Zoho One!!
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F0RG0T_U53RN4M3F0RG0T_U53RN4M3

IPad Display size not supported

Runs on iPad but does not support the display size. It stays in iPhone format.
KingRodyKingRody

This app strikes me as useless

I’m in absolute love with Zoho and what they’re building. However, this particular app is kind of useless IMO. You’re not able to use any of the other apps in here. You have to download whichever app you need.
TrezelleTrezelle

Response from developer

Hi, We apol­o­gize for the in­con­ve­nience. As of now, Zoho One mobile app is an admin app designed for Zoho One admins to take care of user management/App management/Policy management etc. However, we have exciting new features for Zoho One users such as Unified Feeds, Unified Notifications, Day Planner, Quick Actions, Unified Dashboard, File Management(workdrive) and Notes in our roadmap. If you have further queries or suggestions please write to us at support(at)zohoone(dot)com. We would love to hear from you!

Pathetic app service

What kind of an web and app service team zoho has. We fix up a meeting date and time. The meeting link is not sent by Zoho meeting team in time and is sent 15 minutes after the meeting start time and customer has to remind them of the meeting and meeting link to be sent and after emailing the reminder meeting link is sent by the team but the meeting is closed within a few mins notifying that the team waited for customer for 20 minutes and customer was unable to reach out to them. Zoho meeting team member Rolance Stevenson behaves like this with his customers. So basically I am quitting Zoho one in India and returning back to my old book keeping and accounting software named Tally Prime. Zoho customer service is humiliating and embarrassing for me. It seems it is a private software for in-house book keeping and accounting for zoho company itself and not for the public. I would suggest any individual or corporation not to buy their software as the customer service has attitude problems and are misbehaving with customers.
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Patrick@98Patrick@98

Spectacular app

Using this app made my day!
Kudos to the extraordinary dev team!!
Sabitha_vSabitha_v

What is the purpose of this app?

You can’t launch a Zoho application from here, all you can do is manage users. When I log into the Projects app separately it doesn’t recognize my Zoho One account so it’s not synced. These apps are worthless unless they allow us to connect to our account and work from our phones. We love Zoho One, but there’s no point in adding these apps to the App Store because they don’t do anything.
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carandbricarandbri

Response from developer

Hi, We apol­o­gize for the in­con­ve­nience. Please install our Zoho OneAuth app from your App Store to enable the single sign-on feature. Installing it will sync your account in all the Zoho apps present in your phone. Please write back to us at sup­port(at)zo­hoone(dot)com for further queries.

Nothing but headaches

Your suite of apps and website products are absolutely worthless when your site and apps won’t login using my verified credentials. On this app, I’m clicking my account to login and it does absolutely nothing. No error message and no login. Just refreshed to the Home Screen of the app.

EVERY. SINGLE. TIME. I have to login to one of your sites or apps- for work, else I’d never in a million years come near your products even if you paid me— for some nonsensical reason I cannot login and have to jump through a convoluted process to get your tech support to let me login. My credentials haven’t changed. I have the One Auth app. The latest web error is that I’m “not allowed to sign in from [my] IP address”. So I download this app to try to access my account to add my IP address- which I never had to do before, but SURPRISE! Another problem with your products! And this app won’t login.

LOATHSOME doesn’t begin to describe the hatred I have for your products.
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oddhedgehogoddhedgehog

Response from developer

Hi, We apol­o­gize for the in­con­ve­nience. We need more details to identify the cause of the issue. Please write back to us at sup­port(at)zo­hoone(dot)com.

Not able to open app in IPhone XR

Please help me
Abhi AsundiAbhi Asundi

Awesome!!

Awesome!!

Kudos to Sridhar Vembu! You are amazing & a kind heart, generous to give the whole suite at such a bargain for start ups & small businesses. Nothing short of admiration & gratitude combined....Salute to your soul.

Regards,
TJ
t j venkatt j venkat