Disappointed
I made my account, did my ENTIRE guest list and now I got signed out and can no longer access my account no matter how many times I try. Insanely disappointing after doing my guest list and registry.
App Buggy, and Support Unhelpful.
The app will not allow me to search for a couple; it comes up with an error message and tells me to contact support. I’ve been back and forth with support for days, and they have been unable to even understand my problem, let alone solve it. They finally just told me to ask someone else in the wedding party for the information on the website. Only use this app if you’re okay with your guests getting information through word of mouth rather than the website you spent time making.
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Fund Access
It takes entirely too long to transfer funds to a bank account! First, you have to wait 5–10 days for the money to become available for transfer. Then, the actual transfer takes additional time, meaning the entire process can take up to 15 days. That is absolutely ridiculous!
What makes this even more frustrating is that the platform already charges fees. Why should customers have to wait so long to access their own money? In an age when electronic transfers can happen almost instantly, there is no reasonable explanation for such a lengthy process. The entire system is unnecessarily slow, inconvenient, and frustrating. This process needs to be significantly improved!
What makes this even more frustrating is that the platform already charges fees. Why should customers have to wait so long to access their own money? In an age when electronic transfers can happen almost instantly, there is no reasonable explanation for such a lengthy process. The entire system is unnecessarily slow, inconvenient, and frustrating. This process needs to be significantly improved!
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Stop
Stop asking me to review your app
Planned my whole wedding
I’ve planned my entire wedding with this app!!!! I get married in 18 days and this has made everything so easy
BEST Wedding Planner
The app is super easy to use and navigate. I would highly recommend it for couples who are looking to plan a wedding. :)
Wedding Planner Extraordinaire
Definitely could not have organized the plans as well as we have without the use of Zola. It’s a fantastic tool and I recommend it to all those trying to plan a wedding pay for the cost of additional sitting charts and messaging. It’s worth it.
Money transfer
Transfers take days to post and even longer to transfer into your account
Decent app.
Easy to organize/add to registry. Zola didnt keep track of all the gifts (but most) and we got repeat of a few gift. Free version won’t allow you to mass message guests or send digital invites. Cash equivalent for gifts is a great feature and so is group gifts and funds. My partner found it more frustrating than me but I can’t recall all the things he was hoping it would be useful for our wedding experience.
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For wedding registry
I went through three different websites before landing with Zola. Easy to manage. You don’t have to be tech savvy. Amazing options and easy to track. Easy to send messages emails and other forms of communication to guests. Would do it all over again!
Feedback: add customization of push notifications
Please please please add ability to customize push notifications on app. Otherwise really like the app. Maybe could make RSVPs a little easier to find
Great experience!
Very glad to have picked this app for wedding planning! It made the process so smooth and easy to navigate!
DO NOT CHOOSE CASH FUND!!!
They hold your money and do not gather all required info up front and come back to you days after you request your cash and ask for ID and such. Pathetic.
Zola credit
Do not like that Zola only offers you to exchange a gift for Zola credit instead of cash
They stole our money and gifts!
Can’t get our cash gifts. Terrible customer service and should have never used them.
1 stop shop
Zola has everything you need all in one place. We planned all of our wedding through the app. The app was very user friendly and had everything we could possibly need or think of. The only thing I could think of though is there was a lot of people we invited that I didn’t have all their information like phone number and such, gather that information it will help you with invites and the disposable camera link which was a huge hit at our wedding. We had tried other apps but not one compare to Zola. From reminders, budgeting, registry, disposable cameras in the app, invites, you name it they have it. Great app
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Unofficial Wedding Asst.
This app is probably the only reason I’m able to plan my wedding. I had no idea where to start or about any of the other details that start with a wedding. Zola has made it easy, convenient, and all in one place. The guest piece is amazing!!! All in one place and organized. Download it now and start enjoying the wedding planning today!!
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One small detail
Overall, we love this app and it has been great to organize our wedding and work around logistic. It would be a 5 star if it would have included Puerto Rico as part of the territories and overall locations. We are from Illinois but planning our wedding in PR and there is so much we cannot input into the app, being PR a territory. Other than that, amazing experience.
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Best Wedding planning website ♥️
From the beginning to the end. Easy to use. Reliable. If I got marry again I would use it 😜… again
Lame products, confusing
2 years into marriage, everything from Zola turned out to be junky. I don’t recommend it for you registry.
