Zoro Card User Reviews

Top reviews

I really had high hopes for this app

OK so after what I saw from a review that someone posted I don’t think I ever want or ever show any interest unless they upgrade their protection because to be honest, I don’t want my information to get stolen because you guys were hacked and I kind of figure there was a problem with this application because I forgot my password but I honestly think I didn’t put a saying I am putting the wrong password. I try to reset it but I’m having crazy issues so who knows that’s the reason.
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Doesn’t work

Says for IOS only using an iPhone 11 - I am able to download but it just keeps trying to load so I could join. Obviously the bug fixes didn’t work.

The worst, and they were hacked!

I pray that this review makes it to their page because not too hard go were about several months ago I received a letter stating that they have been hacked, and a lot of my personal information was apparently stolen and contacting them is nearly impossible, and next to nothing, which is really sad. Let alone Ike had gotten rid of this card and account a year or two ago, and this is still happening? Really unfortunate really sad and this app needs to be shut down IMMEDIATELY!
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App doesn’t work

I would love to rate the actual app but it has not worked once since I downloaded it a week ago

Poor management

Poor management caused them to dissolve which hurt my average credit age.

EDIT TO ADD: I received A response from the developer to email them. So I did, their response via email is they are aware that prematurely closing accounts will affect their consumers credit age and they don’t care.

Not good

It’s been 1 year since I am in the join list and I haven’t got anything or a notification.

Room for improvement

It’s weird that while doing the “forgot password” option, it asks you for a code to your phone number. I get how that works in theory, but I’ve changed my my phone number. There’s no support email and no contact information on their website. If you’re going to require both methods of contact regardless then maybe make customer service easily accessible if something goes wrong?
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30 point increase

Over the course of 30 days, my score significantly increased. It made a huge difference, but I have no idea how they managed it!

the most secure way to build credit

This company, in my opinion, is actually assisting people in rebuilding their credit without having to take out "personal loans" and incur additional debt.

Waste of time

App doesn’t even work

Response from developer

Hello, We’re sorry to hear about your experience and we would like to investigate further. Please reach out to help@zorocard.com so we may gather more information and resolve this issue ASAP.

App doesn’t work

Been trying for months same issue it says I’m approved on the website but when you download the app and fill out form it goes black. It shouldn’t take 3 months to fix this bug

Response from developer

Hello, Thank you for bringing this to our attention! It appears that you encountered a roadblock in the onboarding process. Please reach out to help@zorocard.com so we may collect your account information and take a closer look at the situation.

Denied?

I thought this card was to help build credit. So why would I be denied when I tried to open an account. I just hope this doesn’t affect my credit now. Because I didn’t expect it to be pulled

Response from developer

Hi Tanja, Thank you for your interest in Zoro Card! We would be happy to look further into your application. Please reach out to us at help@zorocard.com. If an application is not approved, the applicant's credit score will not be effected.

app Doesn’t even work

I’ve been trying to sign up for Zoro for about 2 months now and have been on waitlist, finally I got a text from Zoro with a link to activate my account and when it opens the app and I put all my info
In and then the app goes black and stays that way and doesn’t do anything else every single time. Waste of time.
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Response from developer

Hello, Thank you so much for reaching out and for your patience while on our waitlist! We're sorry to hear about your experience and we would like to investigate further. Please reach out to help@zorocard.com so we may gather more information and resolve this issue asap.

Amazing app

Stellar app, does exactly what they claim and does it well. Not sure what these other troll reviews are crying about.

NEGATIVE STARS

DO NOT SIGN UP WITH THIS JOKE OF A COMPANY AND TRUST THEM WITH YOUR MONEY. THEY WILL STEAL FROM YOU AND NOT GIVE A DANG. I HATE THESE PEOPLE. IF I COULD GIVE NEGATIVE STARS I WOULD

Liking it so far

Easy to download, great concept- found this after searching for ways to improve my credit. It has a monthly fee but it’s affordable given it’s promise. First steps towards building my future! Will update my review after I’ve used it for longer.
And no issues w the app thus far.

Stupid app

This service like scammers, be careful your information for this app.

Response from developer

Hey there! Thanks for reporting this, we're so sorry to hear of your experience. We've identified a few bugs in our onboarding flow that are preventing some users from getting past the identity verification step and are working diligently to fix these issues. We’ll edit/update this response as soon as this is fully resolved. Thank you for your patience!

Scam

I type all my personal info in now all I keep getting is a black screen smh

Response from developer

Hey there! Thanks for reporting this, we're so sorry to hear of your experience. We've identified a few bugs in our onboarding flow that are preventing some users from getting past the identity verification step and are working diligently to fix these issues. We’ll edit/update this response as soon as this is fully resolved. Thank you for your patience!

Login

When I login into the app my screen turned black like it was frozen , something is wrong with the app login

Response from developer

Hey there! Thanks for reporting this, we're so sorry to hear of your experience. We've identified a few bugs in our onboarding flow that are preventing some users from getting past the identity verification step and are working diligently to fix these issues. We’ll edit/update this response as soon as this is fully resolved. Thank you for your patience!

Signup

I thought I would try to sign up and put a few friends on but I can’t even get past the email and password setup. No error message or anything just a lot of emails saying how sorry they are.

Response from developer

Hey there! Thanks for reporting this, we're so sorry to hear of your experience. We've identified a few bugs in our onboarding flow that are preventing some users from getting past the identity verification step and are working diligently to fix these issues. We’ll edit/update this response as soon as this is fully resolved. Thank you for your patience!