Zouk has limited verification signals. The AppsHunter Legitimacy Score for Zouk is 55 out of 100 points across 7 verification signals from App Store and developer data.

Zouk User Reviews

Name: Zouk
Rating: 4.7 (7 reviews)

Zouk

SEA TURTLE PRIVATE LIMITED

🌟 Lifestyle

🛍️ Shopping

Customer Experience

Positive experience33.3% of reviews

Neutral0.0% of reviews

Negative experience66.7% of reviews

~ Based on 21 written reviews from the US App Store.

Is Zouk Safe?

Not enough ratings yet to assess Zouk.

Is Zouk Legit?

Zouk has limited verification signals. AppsHunter Legitimacy Score for Zouk is 55/100.

Based on 55 of 100 points across 7 verification signals from App Store and developer data.

Top reviews

Most Recent Highest Rated Lowest Rated

App crashes

App crashing while zooming the images

Dhina2406

14 days ago

Response from developer

Hi Dhina, we're sorry for the inconvenience. Please email us at online@zouk.co.in with a screenshot of the issue, and our team will look into it and assist you further.

worst quality and delivery

I paid extra money for fast delivery but its not useful. They havent delivered and cuatomer service is worst. Quality is not much as good. They just added print on normal cheep bags. Look luxurious but its cheeper than usual.

Kitkatkiran

2 months ago

Response from developer

Hi Kitkatkiran, We're sorry to hear about your experience. Please share your order details and concerns with us at online@zouk.co.in, and our team will be happy to review the issue and assist you further.

Worst service scam

⚠️ STAY AWAY! I ordered on April 15th and still have absolutely nothing to show for it. Your customer service is completely useless and non-existent—no responses to calls or emails, no delivery, and no refund. It’s clear you’re just taking people’s money and ghosting them. Truly pathetic business practices. 🚫📉 #FraudAlert #WorstExperience #StopTheScam

Prajwal28

3 months ago

Response from developer

Hi Prajwal, We’re really sorry to hear about your experience. This isn’t the service we aim to provide. Please write to us at online@zouk.co.in with your order details so we can look into this and assist you at the earliest.

App and service are not good

App is not good and their services are also not good they take too much time to deliver orders

LPMPG

5 months ago

Response from developer

Hi, we’re really sorry to hear about your experience. We understand how frustrating delays can be, and this is certainly not the experience we want for our customers. Our team is continuously working to improve delivery timelines and overall service. Your feedback is important to us and helps us do better. If you’re open to it, please share your order details with us so we can look into this and assist you further. 🙏

Worst serive

I have ordered the product and it was clearly mentioned that it will take 10 to 12 days to delivered and I planned for birthday gift and ordered but it was not delivered within the timeline and then worst Serivce of delivery tracking and worst Serivce of customer care that only email can be send because others ways will not work because this company don’t care of customer. Product may be good but Serivce ZERO. I recommend not to order any product thinking they will deliver within the timeline.

Pandian184

5 months ago

Great

I presented the backpack to my friend and she loves it so much. Right choice at right price.

PARKHAVI K

6 months ago

Response from developer

Thank you for sharing your lovely feedback, Parkhavi! We’re so happy to hear that your friend loved the backpack. We’re glad it felt like the right choice at the right price. 😊

10/10 quality , space and look

I’ve ordered 7 different things from zouk . All are too notch regarding looks , quality , zips , space . I personally loved bagpacks , so chic. Trolleys are good too. Loved how they designs compartments for clothes , toiletries, footwear’s .

Renu Vashishtha

6 months ago

Response from developer

Hi Renu! 💛 Thank you for your lovely review. We’re so happy you loved the design, quality, and smart compartments of our bags and trolleys. Your appreciation truly means a lot to us! ✨

Poor Quality Product

The product delivered to me was defective one. No after sales support on the return or exchange from them. Extremely ill managed & poor brand.

Siddhi Darade

6 months ago

Response from developer

Hi Siddhi, We’re sorry to hear about your experience. Please share your order details with us via DM or email so our team can look into this and assist you at the earliest.

Office Bag

I’m really happy with my Zouk bag. It has good quality, a stylish look, and is very comfortable to carry.

Pavii Anand

6 months ago

Response from developer

Thank you so much for your wonderful feedback, Pavii! We’re delighted to hear that you’re happy with your Zouk bag and appreciate its quality, style, and comfort. Your support truly means a lot to us. We look forward to serving you again! 😊

Love it

I have a lot of collections from zouk. I have been buying from zouk since its inception. (Loyal customer). I love their material and sustainability. Their bags are durable, sturdy and worth the price. Classy and elegant goes with their name. The app is seamless and no hassles. The customer support is always helpful and appreciate the feedback provided by the customer.

Manisha Godbole

7 months ago

Response from developer

Dear Manisha, Thank you so much for your wonderful words and for being a loyal member of the Zouk family since our inception. We’re truly delighted to know that you love our materials, sustainability efforts, and the durability and elegance of our bags. Your appreciation for our app experience and customer support means a lot to us, as customer feedback is at the heart of everything we do.

Great!!

The craftsmanship is truly exceptional. The material quality stands out immediately; As for the design, it is simply flawless. 😇

AGP_SR

7 months ago

Response from developer

Thank you so much for your kind words! 😇 We’re absolutely delighted to hear that you loved the craftsmanship, material quality, and flawless design. Your appreciation truly means a lot to us and motivates our team to keep creating with care. We look forward to serving you again soon! ✨💛

Good Quality product

Product quality wow.. i love this bag..

Sreya Pyne

8 months ago

Response from developer

Hi Sreya, Thank you so much for the 5-star rating! 💛 We’re delighted to hear that you had a great experience with us and truly appreciate your support.

Order

The order get placed first then u receive a text msg saying it’s cancelled

Pri@🙂

8 months ago

Response from developer

Hello there, We sincerely apologize for any inconvenience this may have caused. Your refund has now been processed in the form of a gift card. You may redeem this gift card when placing your next order.

Worst

I ordered a product and was expecting the delivery in 5 days also got the text that I will receive the order on 5th nov but after that the order is getting delayed every time
Plus there is no contact number on which I can talk with them directly
No reverts on email as well
Probably the first and last order from my end and still dont know if I am going to receive the order or not

Sagaryadav1

9 months ago

Response from developer

Hi Sagar, we’re really sorry to hear this and would like to help resolve it right away. Unfortunately, we couldn’t locate your order details. Could you please share your order details here or email us at online@zouk.co.in? We’ll make sure your concern is escalated and addressed promptly.

Scam Refund money

Services is very much poor I have ordered a bag which was too much delayed so I cancelled then it’s been more than a week and I didn’t get any refund!

Scam refund money

9 months ago

Misleading delivery date

Before ordering the item the delivery date is showing before diwali but once I ordered it and checked again after some time the expected delivery date is showing weeks behind the shown delivery date.
Purchased the item as a gift now there is no value of it.
No support for order cancellation.

Aam admi 69

9 months ago

Worst product , worst customer service don’t buy

I ordered a bad and received faded colour of the product, looks like it’s kept for very long time and just shipped for stock clearance
When reached out to customer care they said it’s the only product we have 😆
If you don’t have good products stop fooling the customer, instead of spending on branding invest on products, it’ll make more revenue for you

They also said no replacement no returns

Worst customer service
Worst product

Hate it

Vipasha soni

10 months ago

Fraud

They didn’t respond to my mail and product also not delivered very bad service . Also deducted my money around 3000/-

Ruby Bachar

10 months ago

Extremely disappointing

first experience with Zouk. Order returned due to courier failure, no proactive update at all. Had to chase them myself. If this is how they handle issues, think twice before ordering!

vaibhav251

a year ago

Worst brand

This is the worstest Indian brand which i have ever seen. Firstly, if we are not satisfied with the product, we can return them, but we cannot get refund. Instead, they will give you points. This makes us to buy on the same brand. Secondly, whenever you check the our desired product it will always be out of stock. Thirdly, they will send the messages for the bag availability, but when we check, it will be like “No products found”. Seriously, very very very disappointed. GIRLSSS PLEASE DONT GO FOR IT!!

Uma Ramalingam