Not Happy with This App
Very bad experience with Sudhati app. There is no real-time order tracking, so I don’t know where my order is. Delivery details are also not available properly. After purchasing a product, users cannot write their own review. I feel the reviews shown in the app are not real customer reviews because most of them are only positive. The app should allow genuine customer feedback and improve order tracking and delivery updates. Overall, not satisfied with the service.
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Don’t buy saree from this app
I ordered a saree from SUDATHI after being assured that the order would be dispatched within 24 hours, along with tracking details shared promptly. It's been over a week now, and there has been absolutely no response from the company.
No dispatch update, no tracking ID, and no customer service support whatsoever. I even tried reaching out multiple times, but received no reply at all. This kind of behavior is completely unacceptable and highly unprofessional.
If you cannot commit to your own delivery timelines, don't make such false promises just to attract customers. My experience has been frustrating and disappointing, and I would never recommend SUDATHI to anyone.
Be very careful before placing any order with
No dispatch update, no tracking ID, and no customer service support whatsoever. I even tried reaching out multiple times, but received no reply at all. This kind of behavior is completely unacceptable and highly unprofessional.
If you cannot commit to your own delivery timelines, don't make such false promises just to attract customers. My experience has been frustrating and disappointing, and I would never recommend SUDATHI to anyone.
Be very careful before placing any order with
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Very bad experience
I placed an order for two sarees from Sudathi on 12th March. However, my order has still not been delivered.
Despite multiple follow-ups, the Sudathi team keeps promising delivery dates, but they have not been fulfilled. I am very disappointed with the lack of proper communication and support from their side.
This has been a very frustrating experience, and I request immediate action on my order. Either deliver the products as soon as possible or provide a full refund.
Overall, this has been a very poor customer experience with Sudathi.
Despite multiple follow-ups, the Sudathi team keeps promising delivery dates, but they have not been fulfilled. I am very disappointed with the lack of proper communication and support from their side.
This has been a very frustrating experience, and I request immediate action on my order. Either deliver the products as soon as possible or provide a full refund.
Overall, this has been a very poor customer experience with Sudathi.
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Very Poor App
The app is very poorly designed and the user interface is not user-friendly at all. One major issue is that when I add products to my cart and then log in from the website or a different phone, the items in my cart disappear. This is extremely frustrating and inconvenient.
The return process is also very annoying and complicated. First, the OTP is not sent to the mobile number as expected—it is sent to email instead, which delays the process. On top of that, customers are required to take and upload two photos. Why is this necessary? The entire return process feels unnecessarily difficult and frustrating.
The return system should be simple, smooth, and customer-friendly. Overall, the app needs significant improvement in both design and functionality.
The return process is also very annoying and complicated. First, the OTP is not sent to the mobile number as expected—it is sent to email instead, which delays the process. On top of that, customers are required to take and upload two photos. Why is this necessary? The entire return process feels unnecessarily difficult and frustrating.
The return system should be simple, smooth, and customer-friendly. Overall, the app needs significant improvement in both design and functionality.
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Excellent Quality Sarees at a Great Price
I recently purchased two sarees from Sudhati, and I am extremely happy with my experience. The fabric quality is excellent, and the material feels premium. Considering the price, the sarees are absolutely worth it, both stylish and great value for money. I’m fully satisfied with my purchase and would definitely recommend Sudhati to others!
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